HP Photosmart 475
Inadvertently removed the memory stick without first ejecting it and now cannot get the printer passed the HP screen that comes on when printer is first plugged in. Printer will not respond to...
View Article7310 paper jam
My Officejet 7310 All-in-one has an intermittent fault. Every few months it reports a paper jam (there isn't one) and displays an animation telling me to remove the duplexer at the back of the printer...
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Re: 7310 paper jam
Hello Adhib, Below mentioned steps should resolve the issue .. Solution one: Turn the All-in-One off and on againFollow these steps to turn the product on, and then off again, to reset the print...
View ArticleRe: Officejet 4500 "Turn off then on" Error
Hello LordSkudley, Please perform the below steps that should resolve the issue . While the printer is ON, remove the ink cartridges and close the door.Unplug the Power Cord from and any other cables...
View ArticlePhotosmart 7520 Windows 7 wireless
I started printing a 258 page document, double sided, 50 pages at a time. everything worked fine during priinting, up to page 200. I then instructed the printer to print page 201 to page 250. Response...
View ArticleHP Deskjet 3070A - Frozen Printer
Hi all, I have a HP Deskjet 3070A printer, which up until recently has been working ok. It is about 1 year old. For reference, this is the second printer I have had in 2 years! I replaced the ink...
View ArticleRe: Getting message indicating that "left ink cartridge must be removed and...
Hello, Please call HP Tech Support for further assistance.If you are in US , the toll free # is 1-800-474-6836 .If you are not in US , then log on to www.hp.com , at bottom-left corner there is a world...
View ArticleRe: HP Solution Center finds printer but nothing prints
Mark, set the printer to Static IP outside the router DHCP range.
View ArticleRe: 7500a printer has error 0x610000f6
Is the 7500a warranty over?You may also want to take a look at this link.
View ArticleRe: designjet 510 with hpgl /2 is coming out blue to purple
Hi adan68, The Designjet is a commercial product. I am linking you to the Designjet forums try reposting your question there for better coverage. Designjet Forums
View ArticleRe: hp psc printer 1310 series
Yes, you are correct. If you can print a self-test page from the printer, but can't print a document, it is a communication problem. This can be caused by USB cord, anti-virus, firewall, or driver...
View ArticleRe: HP Solution Center finds printer but nothing prints
Mark, how many L7780's do you have listed in Devices and Printers.Is the Port on the L7780 (in Devices and Printers) showing the Static IP & is it the default printer?Can you access the L7780...
View ArticleRe: Officejet 6500A Plus - error 0X610000f6
Hello, I see that you're having an issue with the printer. You can follow this document, which will guide you through a couple of steps on how to resolve the issue. I understand the printer isn't the...
View ArticleRe: Officejet 4500 Error
Hello, The video makes is very difficult to read the error. Can you please post the error message you're receiving on here?
View ArticleRe: Printer Officejet 6500 E710n-z
Are you receiving an error message on the printer? What does the display screen say?
View ArticleRe: CP4525xh Incorrectly processes Letterhead paper from Tray 5 in Duplex Mode
Some Laserjet printers offer a feature known as "Alternative Letterhead Mode" which means that Letterhead paper can be loaded in the tray(s) the same way for Simplex and Duplex jobs; with the option...
View ArticleRe: i keep getting this message about non hp cartridge?
Hello Gordon/HP support guys, I have the same problem as the original poster. The alert message reads “Non-HP ink cartridge(s) installed. Magenta, Cyan, Yellow, Black. HP cannot guarantee the quality...
View ArticleRe: HP Photosmart 7525 loses electrical connection
Sometimes it could be that factor, but since the LED light stays on, then it probably is not the cord. This could be a defective printer. Does the power cord fall out of the printer after several...
View ArticleRe: Printer has stopped
Hello, I see that you're having an issue with the print cartridges. I would suggest doing a hard reset with the printer, which included taking out the print cartridges first, and then doing the reset....
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