Re: my new HP Smart Tank 7602 won't power up
Hi @Mark1085A,Welcome to the HP Support Community. Thank you for posting your query. I will be glad to help you.I’m really sorry to hear your HP Smart Tank 7602 won’t power on, especially after just a...
View ArticleRe: HP OfficeJet 5740 document feeder not picking up original document
Thanks Gareth.I have tried all your steps and it is still occurring....The pages go through one after the other. No problem. But after last page the scanning sound keeps going and going until I get an...
View ArticleHP Laser Jet MFP 3301 "Add Paper" error
After performing all the recommended steps, for correcting the error, the problem still persists.
View ArticleRe: Printer error code: 0x6100004a
Thanks for the reply. Had tried all except the ink cartridges. The ink cartridge is not adjusting when opening to access it. It is staying to the left. Appears to be stuck. Suggestions?thanks!
View ArticleRe: How to fix Cartridge Memory Missing
Hi @Chatham_Brew,Welcome to the HP Support Community. Thank you for posting your query. I will be glad to help you.I know how frustrating it is when your HP Color LaserJet Pro 3201dw printer shows a...
View ArticleNeed a region reset for HP DeskJet 2842e
Hi, I need to reset my region as I'm getting an incompatible ink cartridge error. I used the smart app Settings > Preferences > Printer Country/Region Settings, and I have the right ink cartridge...
View ArticleMy HP printer series 6000 wont print
My HP 6000 printer wont work. I have tried the reset, cleared the quire. What else can I try?
View ArticleRe: Function address 0x0 caused a protection fault.
@Sunshine309, Welcome to HP Support Community, Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue Fix the Error MessageUninstall and Reinstall Printer...
View ArticleError message: Bonjour Malfunction
Problem adding HP DeskJet2734e - Error Message: Bonjour MalfunctionPrinter is new and added yesterday; it was working and then it stopped. Computer: MAC Can anyone help with this issue? Thanks.
View ArticleM611 showing no paper when tray is 1/4 or 1/2 full.
M611 showing no paper when tray is 1/4 or 1/2 full. Yet if you fully load the tray it detects the paper and will print. I tried another tray same model and it still gives the same issue. So the tray is...
View ArticleRe: HP PageWide Enterprise Color Flow MFP 586z Error 61.00 00
LED Green , normal operation
View ArticleRe: HP OfficeJet Pro 8610 ran out of ink in cyan cartridge. On replacement...
Finally resolved my HP8610 problem with a new print head from Amazon $115. I'm sure the issue was that the ink sensors went bad. I'm HAPPY now!!!
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The printer is stuck on the following message: Update Required. A problem has...
The message I get is: Update Required. A problem has occured with one of the printers critical system files. A printer update will be installed to fix this. I have completed a hard reset and this...
View ArticleRe: M611 showing no paper when tray is 1/4 or 1/2 full.
Pickup roller in printer cavity not installed properly. Make sure that the tab on the top of the roller pack engages in the slot on the paper feed assembly.Broken paper height sensor or flag. Test all...
View ArticlePrinthead issue
Keep getting printhead missing error (black). Even bought new printhead and still getting same issue. How to fix the issue?
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Printer won’t turn on
My printer is stuck like this. I’ve tried disconnecting it it for a couple of minutes and reconnecting it, I’ve tried using the app to connect to it but it won’t even show up in the app or in the...
View ArticleCan only print one page at a time
When I try to print several pages, the first page turns out fine but the rest have ink dropouts. I have to print only one page of a document at a time to get clear printing.
View ArticleElderly woman, Have HP Printer 8610 office jet pro, says missing or failed...
I have a HP Officejet pro 8610. it said the Magenta was out of ink so I bought a new one. Now it won't click in and it says "failed printhead". I am a 78 yr old handicapped woman who does not...
View Articlegreyed out documents
I have a HP Desk Jet 2700 printer - I try to enter the serial number but they tell me it's invalid - ?????? - My problem is when I go to print using the printable documents option many of the...
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