Re: Factory reset
Hi @Denalli, Welcome to HP Support Community.Thank you for posting your query, I will be glad to help you. If your HP LaserJet 3050 is frozen on startup and the standard power cycling methods aren’t...
View ArticleRe: HP Smart tank 7605 won’t shut down
Hi @Richardfnj, Welcome to HP Support Community.Thank you for posting your query, I will be glad to help you. It sounds like your HP Smart Tank 7605 is experiencing multiple issues. Here’s a...
View ArticleRe: I NEED THE HDD RECOVERY FILE
ftp://ftp.hp.com/pub/softlib/software13/printers/SS/HDD-UI-Recovery THIS WEB IS NOT WORKING CAN SOME ONE PEASE ASSIST ME PLEASE
View ArticleRe: Supply System Problem on HP 8720
Thank you for the time to respond. I did indicate clearly in the question that I tried all the regular things, even being specific about some of them that you listed. Not sure if you saw that or not....
View ArticleRe: My printer is printing 2 copies (all of a sudden). I only want 1, unless...
Hi @OldLady2853, Welcome to The HP Support Community. Thank you for posting your query, I will be glad to help you. I understand your HP ENVY 6455e printing two copies instead of one, you can check...
View ArticleRe: HP OfficeJet Pro 8028e refuses to print offline
Yet another HP paperweight with a deliberate software lockout that cannot be bypassed and will not print. Avoid HP printers like the plague!
View ArticleRe: Need help
Hi @Sak40, Welcome to the HP Support Community.Thank you for posting your query. I will be glad to assist you. I see that you are facing an issue with your printer that has blinking lights.To...
View ArticleNew Router "Locked by Admin" Message
I have a new router. I am unable to set up wi-fi bc I keep getting the message that the printer is "locked by admin or the person who set up the computer". That would be me and I don't where or how...
View ArticleRe: Hp scanner not sccaning
Hi @haidersultan, Welcome to the HP Support Community.Thank you for posting your query, I will be glad to assist you. I see that you are facing an issue with scanning from one of the device to your...
View ArticleError code 8AF30FA2
HP OfficeJet Pro 8024 had an error code on the display of 8AF30A2. How do I fix / reset? Rebooting is doing nothing. thanks
View ArticleRe: Display saying printerhead failure
Hi @Pantelas, Welcome to the HP Support Community.Thank you for posting your query. I will be glad to assist you. I see that you are facing an issue with your printer that has a printhead failure...
View ArticlePut set up
My HP printer is unable to connect to the wireless router MAC address fill train is unable on your on my wireless router, which can’t prevent the HP printer from connecting to your wireless network...
View ArticleRe: There is a problem with the printhead OfficeJet 8014e
Hi @Mattia94, Welcome to the HP Support Community.Thank you for posting your query, I will be glad to help you. I see that you are facing an issue with your printer that has a paper jam error.A) Please...
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Re: My HP OfficeJet Pro 8025e All-in-One Printer won't print because of...
So in going into the HP Smart ap, I go to print a status report on the printer an get the following messageWe received this printer from my wife's sister and she has said it has been removed from her...
View ArticleRe: Message says printer failure. I have turned it off and unplugged and then...
Hi @Kentucky46 , Welcome to The HP Support Community. Thank you for posting your query, I will be glad to help you. I understand the leak from the black cartridge might have caused an issue with the...
View ArticleRe: There is a problem with the printhead OfficeJet 8014e
Hi, I followed your suggestion in a general way. Today the HP support of my country called me and helped me out. I unplugged the power cable, waited 30 seconds, put the printer vertically, removed the...
View ArticleRe: Brand new 9125e won't print or scan without being power cycled first....
I have the same issue. It will not print unless physically unplugged and plugged back in. Restarting through the app or from the printer does not work. It HAS to be unplugged. I have to do this daily...
View ArticleRe: My HP OfficeJet Pro 8025e All-in-One Printer won't print because of...
Hi @Michar1954, Thank you for your response, To clear the Instant Ink enrollment issue with your HP OfficeJet Pro 8025e All-in-One Printer, you will need to remove the printer from the previous...
View ArticleRe: M1132 is recongized but cannot print
Hi @cekc, Welcome to the HP Support Community.Thank you for posting your query, I will be glad to assist you. I see that you are facing an issue with printing from your Printer.Please follow the steps...
View ArticleRe: There is a problem with the printhead OfficeJet 8014e
Hi @Mattia94, That's great! Happy to hear that the issue has been resolved. I appreciate your efforts in performing the steps to fix it and If you need further assistance feel free to reach out to us....
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