Re: Receiving there is a problem with the printer, turn printer off then on...
The error message I receive is "There is a problem with the printer, turn printer off then on". The error code is B8BB3B3. I did the factory reset and then connected it to WIFI and it worked for a...
View ArticleHP Smart Tank 660-670 well installed, copying in color but printing only in...
Have just installed a new HP Smart 660-670. Installation went well.Copy in color.It seems that EXCEL, Acrobat... recognize that the printer is a black ans white one. In Files>Print It only displays...
View Articlethe i light on the printer is on constantly
the i light on the printer is on constantly
View ArticleRe: how do i resolve error code B87E68C2 ?
@erat999, Welcome to HP Support Community, Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue Restart the PrinterTurn off the printer.Unplug the power...
View ArticleThe Information button/light is always on
The information button/light is always on on my Desk Jet 2755e
View ArticleEnvy 7855 Printer freezes during boot-up at first dot
As in many other posts, my printer is stuck on the boot screen, with the full loading bar and one dot turned blue. I HAVE TRIED POWER CYCLING WITH AND WITHOUT CARTRIDGES AS DIRECTED BY NUMEROUS HP...
View ArticleRe: HP Envy Photo 7855 Stuck on Booting Screen (first dot)
I have the same issue and am stuck. The listed steps did not work. I need the message with the alternative reset.
View ArticleRe: Er11
An HP printer error code E11 usually indicates an issue with the toner cartridge or its connection. It might be due to a faulty cartridge, dirty contacts, chip misalignment, or a firmware problem. See...
View ArticlePrinter Error
Getting "jam in print paper path. Open tray 2 and rear door" message, I have done this multiple times and there is no paper in printer. I have tried all the solutions I could find on line. I unplugged...
View ArticleRe: My Info Light Will Not GoOff AND Printer Will Not Print
@ilivehere, Welcome to HP Support Community, Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue If your HP DeskJet 4100 printer's "Info" light is on...
View ArticleRe: HP 3789 Region reset for cartridge compatibility.
@Indagator, Welcome to HP Support Community! We need to perform a regional reset on the printer to resolve this issue. The reset instructions are specific for your printer and performing those...
View ArticleHP Color LaserJet Pro MFP M283fdw - Touch Screen went blank
touchscreen has gone black. I've read other forums and plugged in and turn on printer and disconnect cable and press power off button for 15 seconds. Reconnect cable, printer automatically turns back...
View ArticleRe: expired certificate using a mac
@jocularum, Welcome to HP Support Community, Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue If you are experiencing issues due to an expired...
View ArticleRe: Printer has both copy buttons lit up, along with the information and wifi...
@CA108, Welcome to HP Support Community, Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue Check the Connection:For Wi-Fi: Ensure the printer is...
View ArticleRe: printer screen says printhead probem
@azjac, Welcome to the HP Support Community! We're stoked to have you on board! To help us get started on resolving your issue, could you please share your HP unit's product number with us? Need help...
View ArticlePrinthead issues
Hello,My printer states it can't read the printhead. I've already tried cleaning the printhead and resetting the the printer but it still can't detect the printhead.
View ArticleWhile printing stuck in middle, printing job will not complete
While printing the documents, even hp test pages, it is not printing fully, it is stucking in between. Printing not completing. I tryed all the recommended methods, but problem still persists.
View ArticleRe: HP 8620e printer shows white light near front USB but doesn't power on
Didn't get any response to this last message ... A schematic of the logic board, or a relevant page(s) from a service manual could be helpful.
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