touchscreen has gone black.
I've read other forums and plugged in and turn on printer and disconnect cable and press power off button for 15 seconds. Reconnect cable, printer automatically turns back on.
Result - printer power light comes on, i hear the engine running and the touch panel is still blank.
Second option - open and close the front panel four times so the print engine prints a page.
Result - Printer prints a test page of coloured lines, no text. Touch panel is still blank.
Network test - I connected an ethernet cable to my router.
Result - no lights coming on receiving data.
Any ideas? Printer is four years old and at this price point I was expecting it to last much longer.