Re: Constant alignment error
Hi @carinajs, Thank you for the response: Here's what you can try next:Check for Protective Tapes on Ink CartridgesEven though the cartridges are genuine and replaced, double check:That no blue plastic...
View ArticleRe: Multifunction printer Laser Jet Pro MFP 3302 hangs when scanning.
I'm sorry. But since January the 20. there is no new Firmware Update for my printer.And the problem is not fixed.There are many friendly answers from hp, but no fix. And I'm nearly sure, the bug is...
View ArticleRe: Small Control Panel dark or flickering
Hi @dukatron, Welcome to the HP Support Community! Thanks for reaching out about your query regarding your printer!We're thrilled to have the opportunity to assist you and provide a solution. Try...
View ArticleRe: print queue is full of jobs that I want to cancel. I get a message that I...
Hi @RobynChaMBERLIN, Welcome to the HP Support Community! Thanks for reaching out about your query regarding your printer!We're thrilled to have the opportunity to assist you and provide a solution....
View ArticleRe: Printer stuck on the updating screen
Hi @Tallie24, Welcome to the HP Support Community! We're stoked to have you on board! To help us get started on resolving your issue, could you please share the model name of your device? We're...
View ArticlePhotographs
Printer no longer prints full photographs. Prints only a very small segment of the entire photo, regardless of the photo paper size. Remainder of the photo paper is blank.
View ArticleRe: i got the right ink cartridge and i am getting an error saying it is empty
@andkewafn, Welcome to the HP Support Community! We're thrilled to have you on board! Thanks for posting your query! We're here to help you get back up and running. To better assist you, could you...
View ArticleRe: Deskjet 2800e All lights flashing will not turn off
Hi @timothy696 Welcome to the HP Support Community! Thanks for posting your query! We're here to help you get back up and running. It sounds like your HP DeskJet 2820e is experiencing a critical error...
View ArticleRe: HP Officejet Pro 9015e. Printer starts and goes to "verifying" mode but...
Hi @Grandad76, Welcome to the HP Support Community! Thanks for reaching out about your query regarding your printer!We're thrilled to have the opportunity to assist you and provide a solution. Try...
View ArticleRe: sounds like its printing but blank page
Hi @stev693 Welcome to the HP Support Community! Thanks for posting your query! We're here to help you get back up and running. It sounds like your HP Envy 6000e printer is experiencing a print...
View ArticlePrinter now refuses to recognise cartridges. after update
Printer is an Envy Inspire .. 7200e seriesCartridges worked perfectly before, but I accepted update a few days ago and it now says incorrect cartridges for this printer.I looked in update history but...
View ArticleRe: HP has highjacked my printer by trying to force me to sign up for HP...
Hi @carlerussell, Welcome to the HP Support Community! Oh no, sounds like your printer’s acting like it joined a secret ink cult 😅. I get how maddening that must feel when you just want to hit "print"...
View ArticleRe: All prints to my HP4155 printer refuses to print in any size other than 5x7
@Sta158, Welcome to HP Support Community. Thank you for posting your query, I will be glad to help you. I'm really sorry you're dealing with this frustrating experience — that definitely shouldn't be...
View ArticleRe: my new 6155e will not print double sided from laptop, only from phone
BTW, in addition, no printer settings on the HP Smart app seem to provide option for double sided/duplex printing.
View ArticleRe: Message Cartridge cannot be used until printer is enrolled in HP instant...
Hi @BIO85, Thank you for the response. Here's what you can try next:Manually Reconnect Printer to Wi-FiOn the printer’s touchscreen, go to:Setup (gear icon) → Network Setup → Wireless SettingsTap...
View ArticleRe: Toner error on HP laser jet MFP M281fdw
Hi Thank you for your reply. My printer is the HP Colour LaserJet Pro MFP M283fdw. How do I turn off toner protection? Regards Paul
View ArticleRewind motor races twice, then error code 45:10
Hello, I had a blue screen so I replaced the USB. Turn it on, screen looking good, then the rewind motor races fast for 1 second, stop, race one more second, then Error 45:10.Wire disconnected and...
View ArticleRe: Half fold card
@Glo1948, Welcome to HP Support Community, Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue When printing a half-fold card using the American...
View ArticleBlank pages
I have recently purchased and installed HP Envy Pro 6432 but cannot get it to print. It responds but produces blank pages. I have tried everything suggested here - checked ink cartridge levels...
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