I began receiving message on my HP printer telling me to check my account &...
My printer screen has an alert: to check my account (how?), Because of this problem I won’t be able to print until the issue is resolved. I don’t know the issue and I’ve tried multiple attempts...
View ArticleRe: I began receiving message on my HP printer telling me to check my account...
Is your printer connected to the internet? Either Instant ink or HP+ is likely configured on the printer which requires a constant internet connection or the printer will shut down until it is...
View ArticleRe: Printer head issues
Hi @perkins61, Welcome to the HP Support Community! We're thrilled to have you on board! To help us get started on resolving your issue, could you please let us know the model name of the device...
View ArticlePRINTER repetitively prints nonsense on every page in tray.
Printer prints 1-3 lines of nonsense garbled letters on the top of every single page in paper tray and NEVER STOPS. Asks to load paper when tray is empty.Nothing I do fixes it.PLEASE HELP!
View ArticleHow do I reset my printer?
Why is so hard for a big corporation to provide help to its customers. It send us to community boards and I get NO ANSWERS.Garbled lines of text are being printed on each page of my printer tray and NO...
View ArticleRe: Older Gen Cartridge??
Hi @DCAM187, Welcome to the HP Support Community! Thanks for reaching out about your query regarding your printer cartridge error! We're thrilled to have the opportunity to assist you and provide a...
View Articlehp ink
my printer is set wireless been working for 4 years been enrolled in HP ink all of this time. Now it is telling me on the printerthat I need to enroll or cartridge won't work. I been thru all of HP...
View ArticleHP Color Laserjet MFP M480 - Jobs sitting on printer pending
We have a new Laserjet MFP M480This is installed in a network environmentPrint jobs are arriving at printer as you can see them in a menu in the top right hand corner on the printer.This menu says the...
View ArticleRe: printer offline or if online computer and printer cannot communicate
Hi @JCBIV, Welcome to the HP Support Community! Thanks for reaching out about your query regarding your printer! We're thrilled to have the opportunity to assist you and provide a solution. looks...
View ArticleInformation light stays lit and holds up printing
Deskjet 4158e all in one printerInformation key stays lit and doesn't allow the printer to print the page until i push the paper key
View ArticleTelling me brand new printer cartridges are empty
I am trying to print on an HP ENVY Pro 6455. I have put 2 separate black HP 67XL cartridges in the printer only to get an error message that the cartridges are empty.i have cleared the brass on the...
View ArticleRe: Won't connect to internet
@benhak618, Welcome to the HP Support Community! Thanks for reaching out about your query regarding a connection issue We're thrilled to have the opportunity to assist you and provide a solution....
View ArticleRe: Stuck on "fill tanks"
@davedifonds, Welcome to the HP Support Community! Thanks for reaching out about your query regarding your printer being stuck on "fill tanks"! We're thrilled to have the opportunity to assist you...
View ArticleBluescreen B8158376 by Calibration Printhead - Same Problem, but Accepted...
I have exactly the same issue as the poster of this question at this link. I followed all of the "Approved Solution" steps in the post linked above through the "Reset the Printer to Factory Settings"...
View ArticleHP Officejet 4630
From my laptop I can print but I cannot scan.My printer does not recognize the laptop
View ArticlePrinter shuts itself down
My printer shuts itself down at some time after printing. I send a print job and check to see if it printed and, no, the printer is OFF and I did not shut it down. It didn't do this until a few days...
View ArticleRe: HP Drucker envy6000 only prints white sheets
The above printer does not print in color or b/w, it just prints "white" pages, no text. I have reset the printer, installed every single update whatever, it is still not printing. The cartridges are...
View ArticleHP9015 Document Feeder Jam Message won't go off after papers are all cleared
HP9015 Document Feeder Jam Message won't go off after papers are all cleared. I got this message. Papers were not really jammed and easy to remove, but can't get rid of message.
View ArticlePrinter will not turn on. Solid orange lights on ink ,
Printer will not turn on. Solid orange lights on ink ,
View ArticlePrinter Failure is displayed
Changed the ink cartridges & Printer Failure appears in the window. I have followed all suggestions to reset. Printer has been working fine, only needed new ink.
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