Max3A: your response was most helpful and useful to me - as an elderly person whop has used computers all my adult life but find it difficult to operate in this remote-environment. Your detailed instructions allowed me to get my printer working again in just minutes (after two days of trying to solve the problem using the automated on-line help offered by HP.) Thanks so much. Les Sims
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Re: My HP 7155 printer suddenly will not print - I get a message: Les Sims failed filter
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OfficeJet 8710 jams on larger photo paper
Cannot print on cards or photo paper bigger than 5x7 even though paper's weight is within printer's specs. 8 1/2xv11 jams while 5x7 with same specs does not.
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Re: My HP 7155 printer suddenly will not print - I get a message: Les Sims failed filter
@Les372258, A huge thank you for marking this post as the 'Accepted Solution'! We're thrilled that we could help resolve your issue.
If you have any more questions or need further assistance, please don't hesitate to ask. We're here to help!
Thanks again for your confirmation, and we wish you an amazing day ahead!
Regards,
Max3Aj
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Need help my printer is printing blank pages?
My printer stopped printing ? I did change my internet service recently however it stopped prior to changing the service?
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Re: my printer is showing memory low on screen
Hi @douglas53
Welcome to the HP Support Community!
Thanks for posting your query! We're here to help you get back up and running.
The "Memory Low" error on your HP LaserJet 200 Color MFP M276nw usually happens when the printer is handling large or complex print jobs that exceed its available memory. Here are some steps to troubleshoot:
Steps to Fix "Memory Low" Error
Restart the Printer
- Turn off the printer and unplug it for 60 seconds.
- Plug it back in and restart.
Reduce Print Job Complexity
- If printing high-resolution images or PDFs, try reducing the file size.
- Print in black & white instead of color to lower memory usage.
Clear Saved Faxes (If Applicable)
- On the printer’s menu, go to Setup > Service > Fax Service > Clear Saved Faxes.
- This frees up memory.
Perform a Hard Reset
- Turn off the printer, then press and hold the power button for 30 seconds.
- Restart and test printing again.
Update the firmware on an HP printer:
- HP regularly releases new firmware versions for printer enhancements, app updates, or issue fixes. Updating firmware ensures your printer performs optimally.
- Click the link below for step-by-step instructions on how to update your printer’s firmware:
HP Printer Firmware Update Guide.
Reset NVRAM (Non-Volatile Memory)
- On the printer’s menu, go to Setup > Service > Restore Defaults.
- This resets internal memory settings.
Let me know if any of these steps help! You deserve a smooth printing experience.
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊
Take care, and have an amazing day!
Regards,
Hawks_Eye
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Re: hp officejet pro error code B8156BOC
Hi @mhlongomusa
Welcome to the HP Support Community!
Thanks for posting your query! We're here to help you get back up and running.
To help us get started on resolving your issue, could you please share your HP unit's serial number or product number with us via private message?
Need help finding your product number? We've got you covered! Check out this handy guide:
https://support.hp.com/in-en/document/ish_2039298-1862169-16
To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name.
Now, let's dive into the issue! Could you please elaborate on what's happening with your device? The more details you provide, the better we'll understand the problem and the faster we can resolve it!
We're looking forward to helping you get back up and running!
Regards,
Hawks_Eye
Note: Do not share any of your personal information in public, such as serial number, phone number, email ID, etc.
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Error Code 0xc6fd0713
Getting above error code. Functionality is disabled please contact HP Error Code 0xc6fd0713
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Re: For the past few days i have been stuck in 49 service error loop
Hi @pete008,
Welcome to the HP Support Community!
Thanks for reaching out about your query regarding your printer!
We're thrilled to have the opportunity to assist you and provide a solution.
Try these steps:
Update Firmware and Software:
- Ensure that your printer firmware is updated to the latest version. You've mentioned reinstalling new firmware, which is a good step. Double-check that it’s the latest version compatible with your printer model.
- Similarly, ensure your MacBook Air’s printer drivers are up-to-date. Visit the HP Support website to download any available updates.
Check Print Jobs:
- Sometimes, corrupted print jobs can trigger a 49 error. Clear all pending print jobs in the print queue from your Mac and iPhone before attempting to print again.
Network Connection:
- Since you mentioned network issues with your iPhone, ensure that your printer is connected correctly to your Wi-Fi network.
- Check if the devices (MacBook and iPhone) are on the same network as the printer.
- Consider resetting network settings on the printer and reconfirm the settings on your devices.
Test Printing:
- Try printing a different document or a test page to see if the issue persists. Sometimes specific documents can cause issues.
Use a Direct Connection:
- Connect your printer directly to your Mac using a USB cable and try printing. This may help identify if the issue is network-related.
I hope this helps.
I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨
Take care and have an amazing day ahead! 🚀
Best regards,
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Re: Printer will not work
@JohnFSmith, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding Printer Error on HP LaserJet Pro 3001-3008dn/dw Series!
We're thrilled to have the opportunity to assist you and provide a solution.
When the power light and all three orange warning lights on your HP LaserJet Pro 3001-3008dn/dw printer are flashing, it indicates a problem with the printer. Follow these troubleshooting steps to resolve the issue:
Turn off the Printer:
- Press the power button to turn off the printer.
Restart the Printer:
- Wait for about 30 seconds.
- Turn the printer back on by pressing the power button.
Check for Paper Jams:
- Open the paper trays and inspect for any paper jams.
- Remove any jammed paper carefully to avoid tearing it.
Ensure Proper Cartridge Installation:
- Open the cartridge access door.
- Verify that all cartridges are installed correctly.
- Remove and reinsert them if necessary to ensure proper seating.
Check Wireless and Network Connections:
- If your printer uses wireless capabilities, ensure that the wireless network connection is stable.
- For an Ethernet connection, check that the Ethernet cable is securely connected.
Perform a Hard Reset:
- If the error persists, perform a factory reset on your printer. To do this, consult your printer's manual for instructions on a hard reset.
Hope this helps!
Take care, and have an amazing day!
Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
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Re: CARTRIDGE CARRIAGE DYSFUNCTIONAL. MOVES AROUND VIOLENTLY
Hi @PIETCOR,
Thank you for the response.
We understand how important it is to have your device functioning properly, and we're here to assist you.
To ensure your device receives the appropriate care, we recommend visiting an authorized HP service center. Our certified technicians can provide a thorough diagnosis and offer the best solutions to address the issue.
You can locate the nearest HP service center using our Service Center Locator:
If you need further assistance or have any questions, please don't hesitate to contact us.
Best Regards,
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Re: yellow flashing light and E3 error code, no obstruction, had some null notifications
Hi @Linda388,
Thank you for the response.
Here's what you can try next:
1. Recalibrate the Printer Mechanism:
Sometimes after an update, the carriage may need to be recalibrated manually.
Turn off the printer and unplug it.
Gently move the printhead/ink carriage from side to side if it’s not locked.
Plug the printer back in and turn it on to see if it resets itself correctly.
I hope this helps.
I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨
Take care and have an amazing day ahead! 🚀
Best regards,
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Re: Print error from laptop
@KateMG1865, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding Print Errors for HP Smart Tank 7602!
We're thrilled to have the opportunity to assist you and provide a solution.
It seems you're experiencing an issue where your HP Envy 17.3 laptop prints multiple pages with random letters and symbols to your HP Smart Tank 7602 All-in-One printer. Here are some steps you can try to resolve this issue:
Update Printer Drivers:
- Ensure that your printer drivers are updated. Go to the HP Support website, search for your printer model, and download the latest drivers available.
Check Printer Connection:
- Verify that the printer is properly connected to the same network as your laptop and that there is a stable network connection.
Reset Printing System:
- On your laptop, access the printer settings and try to reset the printing system. This will clear any print queues and printer configurations. You can do this by:
- Go to "Devices and Printers."
- Right-click your printer and select "Remove device."
- Add the printer again after resetting.
Test with Different Applications:
- Try printing documents from a different application to see if the issue persists. This can help determine if the problem is application-specific.
Check Print Spooler:
- Sometimes the print spooler service can cause issues. Restart the print spooler service by:
- Press Windows + R to open the Run dialog.
- Type services.msc and press Enter.
- Find "Print Spooler" in the list, right-click it, and select "Restart."
Run HP Print and Scan Doctor:
- Use the HP Print and Scan Doctor tool to automatically diagnose and resolve printing and scanning problems.
Hope this helps!
Take care, and have an amazing day!
Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
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black ink does not print after i replaced the cartidge with new.
I changed out the black ink with new now it does not print?
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Re: Officejet Pro 8600 - New Cartridge, Complete Failure
Hi, Kuroi
Thank you for your reply to HotInCleveland. It got me further than anything else I read.
I submitted a new post on 5/4/2025 (AliCon2) about the same issue. I was able to determine the specific problem when I replaced the Cyn cartridge (tried both 951 and 951XL). It was the only one that triggered the Printer Failure. We have a second HP Officejet 8600. It also experienced the same Printer Failure with the Cyn. This we even after we put in all a new ink pack with all 4 cartridges. Are you aware of any production issues with Cyn or can you suggest a workaround? If we put in the depleted Cyn (that does not cause the Printer Failure message), I cannot even print in black/white.
Thank you in advance for your help.
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Re: Need PIN for officeJet h470
The default PIN is 0000 you need to use only when you connect the device, once the device is connected you don't need PIN anymore.
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Re: HP blue screen of death
Hi @dhaberman,
Thank you for the response.
Refer to the steps on this link to restore factory defaults.
I hope this helps.
I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨
Take care and have an amazing day ahead! 🚀
Best regards,
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Print Not Printing
My printer is an HP Smart Tank All-In-One 580. After successfully printing a few documents, the printer now refuses to print anything I send to the print queue—each document appears with the status "Unknown," and the printer does not respond at all. There is no error code displayed on the screen, the internet connection remains stable, and the HP Smart Printing app shows the printer as "Ready," yet nothing is printed.
I have to turn off the printer and leave it off for an extended period before turning it on again to get it working temporarily. I urgently need this issue resolved.
I have already installed the latest updates for the printer, and there are no pending Windows 11 updates. The printer appears in Device Manager with no issues reported, but I still cannot print anything. Please assist me as soon as possible.
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Re: yellow flashing light and E3 error code, no obstruction, had some null notifications
Hi @Kuroi_Kenshi, thank you for your reply. The print head/carriage is not locked and I moved it from side to side. When I switched the printer on the printer head did move alittle to left and then to right, but the error message still shows. I repeated your instructions several times. Is there anything else I can try please?
Many thanks for your time and attention.
Regards
Linda388
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Re: HP Ink Tank 415 Wireless: How to remove dried up ink in the tanks and pipes?
Welcome to the HP Support Community!
Thanks for posting your query! We're here to help you get back up and running.
Since your HP Ink Tank Wireless 415 hasn’t been used in five years, the ink inside the tanks and pipes has likely dried up, making it difficult for new ink to flow properly.
I'm sending you a private message to guide you on the next steps.
To access it, click the private message icon in the upper-right corner of your HP Support Community profile, next to your name.
If this resolves your issue, kindly mark this post as "Accepted Solution" and click "Yes" if it was helpful.
Take care and have a great day!
Regards,
Hawks_Eye
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Re: I canceled my subscription for the ink cartridges, a month ago, Now my printer won't print.
Hi.
Have you replaced your ink cartridges following the service cancellation?
When you cancel HP Instant Ink service, note that the ink cartridges no longer works and need to be replaced:
Cancel your account > Cancelling Instant Ink service
- At the end of the billing cycle, you must remove Instant Ink cartridges and purchase Original HP Ink or Toner directly from the retailer of your choice to continue printing. Instant Ink cartridges only work in enrolled printers.
Shlomi
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