Changed the color ink cartridge (using an Original HP ink cartridge 64) and now my printer has been stuck saying "validating - please wait" for HOURS!! I tried putting the old cartridge back in, also putting the old black cartridge back in and it still sits at "validating - please wait." I have unplugged the printer from the power, waited a few minutes and restarted with no luck. cleaned the contacts. model#:7955e
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ENVY Inspire 7900e series stuck on validating
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Blue Screen 00829C98
Hi, I have an HP Envy Photo 7155. I had a power outage and now my printer is no longer working. It shows a blue screen with the error 00829C98. I tried following some instructions from another user with this same problem (unplugged the power cord from both the back of the printer and the outlet, then uninstalled and reinstalled the ink cartridges), however, this did not work. Is my printer just dead now?
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laserjet pro 200 MFP m276nw : 50.4 fuser error (with replaced fuser)
Hello community,
after a fuser error 50.2 I replaced the fuser with a new one. The error switched to 50.4, which appears shortly after powering up. I have followed the information from the thread from DAN-Kov here: https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/laserjet-pro-200-MFP-m276nw-50-4-50-7-fuser-errors-with-a/m-p/9167153.
The photorelay on board RM1-8705 gives a voltage of 3.00V in obstructed state.
The second photorelay on that board for the backside panel detection gives 3.30 V obstructed and 0.13V unobstructed. I am in doubt, if one sensor RPI-579 is the cause,
Does anybody know which voltages are expected at the different test points of the board?
Best Regards
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Printing blank pages, if printing anything at all
This printer is about a month old. When I began using it, it would give me error messages every time I tried to print, so I would cancel the printing job, and 1-2 hours later, it would randomly print it out. This is whether I was connected via my wifi or via the printer's wifi direct network. Within the past two weeks, it has stopped doing even this. It prints when I send a job, but it only prints blank pages (and often grabs 3-4 pages instead of 1 at a time). The diagnostic page prints out fine and I have ink. I tried HP Smart Diagnose and Fix, which said everything was working correctly. I have power cycled it multiple times. I made sure my laptop was fully updated including the most recent drivers for the printer, and also tried from my iphone in case it was a problem with my device. Nothing changes. Not sure what to do at this point other than buy a new printer, which I'd rather not do.
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I can't reset the wifi into my dekjet plus ink advantage 6475
I can't adjust the wifi into my printer so I can't try the new inks I just installed.
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Re: on my printer HP Laser Jet MFP M183fw error message menu disabled
I am the admin and evidently do not know what to do. no password was set for printer
The control panel does not show. Now what?
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Re: OfficeJet 8725 Skipping Letters when printing from specific device through HP Smart
I have not yet had the opportunity to pursue this latest suggested approach.
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Re: Printer Failure 0x61000049
Thank you for the response. I tried the steps you suggested and I'm still getting an error. Technically now it's reading 0x61000048. But every time I restart the printer, no matter how long has passed, it starts, says that the printer wasn't properly shutdown, stays I should check for a paper jam, tries to do printer maintenance, and then shows the printer failure message. Any other suggestions?
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impresora HP Smart Tank 519, no imprime, hice limpieza de inyectores, con alcohol
Impresora HP Smart Tank 519, no imprime nada, realiza la acción de imprimir pero en blanco. Se conecta a wifi imprime en blanco. Se le saco aire a las mangueras de tinta. Se limpio con alcohol isopropílico por donde sale la tinta. En conclusión: No imprime por wifi y tampoco por la propia impresora.
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Envy 6000 all in one Printer Print Queue seems to be blocking new print instructions from HP Smart
No error messages. The diagnose and fix routine give no fault found message and test print function gets blocked in the queue and does not print even when there is no other print jobs
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0EBD4661
what is the cause of this error code?
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"paper size is too small or too large for the duplexer" on Hp 227sdn
I started having this issue recently "paper size is too small or too large for the duplexer" on my Hp laserjet M227 sdn printer. I tried to reset the printer back to default settings but had no luck. Issue still persists. I basically can no longer do automatic doublesided printing.
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HDD System Failure S1-2443
Device is working but frequently HDD System Failure S1-2448 and S1-2443 call for service message is appearing on screen. I have to reboot the system and it will work but after taking printings of 10 to 15 pages same error occured. Kindly help to resolve. Model No.: M72825dn
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Where do I find support, parts or instructions to replace/Install a waste Toner tank
Does anyone know where I can get support, instructions or parts to replace/install waste toner tank on an HP Color Laser MFP 178nw? There is nothing on HPSmart or on the online manual for 170 series printers. I know it is old but it works for me and the expense of purchasing a new one is not possible at this time.
Julie Parker
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My Mac is not able to print on my HP OfficeJet Pro 9016. Error msg a speculative "ink may be low"
HP's software is always so disappointing... the MacOS options stop at around 10.x and I have Sonoma 14.x; is the driver software ever updated and tested? I don't think so. The firmware updater download goes out to lunch when I try to install it. The printer webpage monitor can not be displayed. Printing from an iPhone works fine! But if you can't install whatever updates HP eventually offers, it doesn't really do a lot of good.
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New HP laserjet 140w, Windows 11, prints 1 document then stops
New HP laserjet 140w, Windows 11, prints 1 document then stops
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Re: printer error message prevents printing
@Hawks_Eye is unavailable right now, but I'm here and I'd love to help you!
Thanks for the update — really glad to hear the error message has disappeared!
You're absolutely right to question it — if nothing changed on your end, it's very possible HP made a backend update.
Appreciate you keeping an eye on it, and please don’t hesitate to reach out if it returns. We’re here to help, and you shouldn’t have to deal with unnecessary interruptions when printing.
Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
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Re: HP Series 7000 Printer Error Code E3
@Garrett7000, Welcome to the HP support community.
Thank you for posting your query, I will be glad to help you.
Please help us with the Printer serial number or the product number on a private message for further assistance.
Here is the link to find the product number:- Click here
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.
Max3Aj
HP Support
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Re: OfficeJet 9020 EventCode 17.03.90
@unknownstuntman, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
You're correct that EventCode 17.03.90 on the HP OfficeJet Pro 9022e typically refers to a cartridge-related message—in this case, a Magenta ink low or nearing depletion. However, this should not prevent or significantly delay printing unless:
- The cartridge is completely empty or not recognized.
- The printer firmware or driver is reacting incorrectly to the low ink status.
- There is a communication or spooling issue specific to macOS Monterey.
Since your wife's Mac (on Monterey) experiences delays or fails to print while your Ventura Mac works fine, this points to a driver or compatibility issue rather than a hardware or network problem.
Suggestions to Resolve the Delayed Printing on macOS Monterey:
Use AirPrint Instead of HP Driver:
- Go to System Preferences > Printers & Scanners.
- Remove the printer.
- Re-add it using AirPrint (default macOS driver), not the HP Smart driver.
Reset the Printing System on Monterey:
- Go to Printers & Scanners.
- Right-click (or Ctrl-click) on the printer list and choose "Reset printing system".
- Then reinstall the printer and select AirPrint.
Disable IPv6 on the Printer:
- Log into the printer’s Embedded Web Server (EWS) via IP address in a browser.
- Go to Network Settings > Advanced > IPv6.
- Disable it and save.
- Some macOS versions hang or delay printing when IPv6 is partially enabled.
Set a Static IP for the Printer:
- Ensure the printer IP doesn’t change over time, which can cause discovery issues.
- Assign a static IP from the printer’s control panel or from your router.
Update HP Software (if using HP Smart):
- While you mention firmware is up-to-date, check if the HP Smart app on your wife’s Mac is updated.
- Alternatively, uninstall HP Smart and use system printing via AirPrint instead.
Check Print Queue Behavior:
- On the Monterey Mac, when the print job is delayed, open System Preferences > Printers & Scanners > Open Print Queue.
- Check if the job is stuck on “Waiting” or “Paused” — this may indicate communication or permission issues.
Try USB as a Diagnostic Test:
- Temporarily connect the printer via USB to your wife's Mac to isolate if the issue is network-related.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping!
Max3Aj
HP Support
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Re: printer in error
@Jolene78, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding "Printer in Error" Message on HP OfficeJet Pro 9730e!
We're thrilled to have the opportunity to assist you and provide a solution.
It seems you're experiencing a "Printer in Error" message when attempting to print from your laptop, while printing from your phone works correctly. Here are some steps you can follow to troubleshoot and resolve this issue:
Check Printer Status: Ensure that the printer is turned on and is displaying the status as ready on the control panel.
Reboot Both Devices: Sometimes, a simple restart can resolve communication issues. Turn off the printer, wait a few seconds, and turn it back on. Do the same with your laptop.
WiFi Connectivity: Confirm that both your laptop and printer are connected to the correct WiFi network. You can check the network settings on your printer's control panel.
Update Printer Drivers: Make sure your laptop has the latest drivers for the HP OfficeJet Pro 9730e. You can download and install these from the HP support website.
Reinstall Printer: On your laptop, uninstall the printer from the printer settings and add it again. This can help resolve any configuration issues.
Clear Print Queue: Ensure there are no stuck jobs in your laptop's print queue. Clear any pending jobs.
Run HP Print and Scan Doctor: This is a tool provided by HP for diagnosing and resolving printing and scanning problems. You can download it from the HP support website.
Check for Errors on Printer Control Panel: Make sure there are no specific error messages displayed on the printer itself, which might give more insight into the problem.
Firewall Settings: In some cases, antivirus or firewall settings can block printer communication from your laptop. Temporarily disable these to see if it resolves the issue.
Hope this helps!
Take care, and have an amazing day!
Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
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