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Re: HP DESKJET 4255E Scan Bar Flashing !?

April 5, 2025, 1:52 pm
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Hi @vividimage,

 

Thank you for bringing it to our notice.

 

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. Alternatively, you can click on this link. 

You can use this link as well: 

Private Messages - HP Support Community

 

We're looking forward to helping you resolve this issue! 

 

Stay tuned, and thanks for your patience! 

 

Best regards,

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Re: HP DESKJET 4255E Scan Bar Flashing !?

April 5, 2025, 1:53 pm
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HP printer 4100 series

April 5, 2025, 1:57 pm
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I have a HP PRINTER 4100 series. What does the error message E 0 mean ?

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Re: HP 9015 stuck in 'Verifying' and won't turn off, tried everything

April 5, 2025, 2:07 pm
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It is hard to believe that this was not known by technical support. This worked for me as well. This error message shows up for a lot of owners I dont think I will by an HP Printer again.

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Re: Unable to print after March 2025 auto update to my HP Color LaserJet Pro MFP M283cdw

April 5, 2025, 2:09 pm
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I will NEVER again buy an HP printer. They literally hold you ransom by FORCING you to buy their cartridges which are outrageously expensive. I bought and paid for this machine. They are trying to monopolize the market #monopoly #BadBusinessPractice #sueHP

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Watchdog error

April 5, 2025, 2:38 pm
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Re: My printer won't print and it flashed "Er 11"

April 5, 2025, 3:25 pm
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Thank you. That problem is gone.

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Printer non-functional. Display screen looks normal but printer is unresponsive.

April 5, 2025, 4:15 pm
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03-11-2025 FIRMWARE UPDATE made using BLACK remanufactured cartridge impossible. I installed new HP black cartridge. Three remanufactured COLOR cartridges remained in printer and were usable. Then after 04-01-2025 automatic PRINTER UPDATE, printer does not work. Might installing new HP color cartridges remedy this problem?

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Re: HP Envy 7200 never works

April 5, 2025, 4:30 pm
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Thank you for your input. So far, no luck. The paper sensor is clean and there is no paper caught anywhere. I was able to download firmware but my laptop (MacBook Air M2) cannot install it, it keeps crashing. So at the moment there is, sadly,  no solution.

If you have any other suggestions, I'd love to hear them. Thanks again.

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There is a problem with the printer or ink system

April 5, 2025, 4:46 pm
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I keep getting the error message There is a problem with the printer or ink system.  It has all new cartridges

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Errors errors and more errors

April 5, 2025, 5:44 pm
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Hi.  All my issues started when i recently moved and therefore had to connect my printer to new wife.  I could not get it to connect.  Now I am getting Error 11.  I have tried resetting it and taking the cartridge out multiple times.  It still says error 11.  I was a HP smart ink customer and the cartridge came from that program, so it should work.  i assume it wont because i cant connect to the Wifi, but I cant connect to the wifi because I can get past the error 11.  To say this is frustrating is a massive understatement.  Unless this is resolved, I will purchase another printer and I certainly will not be another HP.  Not trying to be a jerk, but I run my own business and I just need my printer to work.  Period.  

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Color LaserJet Pro MFP M283cdw Screen freeze

April 5, 2025, 9:17 pm
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Hello, I have a Color LaserJet Pro MFP M283cdw. It just updated to the newest firmware. Now the screen freezes and I have to restart it to get the screen to work. I've tried resetting to defaults. What am I missing? Anyone have the last version of firmware? It worked great with it! Now it's useless as a copying machine

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Re: Different HP LaserJet models react differently after a power outage

April 5, 2025, 9:31 pm
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Thank you! Your guidance worked and solved my issue! The printing restart disappeared.

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HP 6968 carriage won’t move says paper jam when none exists

April 5, 2025, 10:06 pm
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Am HP office jet 6968 keeps stating paper jam, but the real problem ink cartridges are struck on right side because the carriage won’t move. Restarts are not working 

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HP envoy 4527 printer queue issue can't print can print test page

April 6, 2025, 1:58 am
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I run through all the steps like deleting the spooling program followed all the steps from HP

 second one was delete the drives and programs not sure if I've done that right

 keeps coming up with  queuing issue not fixed

 like a print the test page there is nothing Queening  but still will not let me print

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Re: Hp envy6055e

April 6, 2025, 3:00 am
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Hi @Neighborhoodwat 

 

Welcome to the HP Support Community! 

 

Thanks for posting your query! We're here to help you get back up and running.

 

The amber light and flashing "E" on your HP Envy 6055e printer typically indicate an error that needs attention. 

 

Here are some steps to troubleshoot:

 

Check for Paper Jams:

  • Open the printer and inspect for any paper jams or obstructions. Remove them carefully if found.

 

Inspect Ink Cartridges:

  • Ensure the ink cartridges are properly installed and seated. If needed, remove and reinstall them.

 

Reset the Printer:

  • Turn off the printer and unplug it from the power source.
  • Wait for about 60 seconds, then plug it back in and turn it on.

 

Run a Printer Diagnostic:

  • Use the HP Smart app or HP Print and Scan Doctor to diagnose and resolve issues.

 

Check the Printer Manual:

 

Update Firmware:

  • HP regularly releases new firmware versions for printer enhancements, app updates, or issue fixes. Update the firmware regularly to get the most out of your printer.

    Click on the link below for instructions on how to update the firmware of your printer.
    https://support.hp.com/in-en/document/ish_1776648-1643972-16

 

If this solution hits the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

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Re: i have a HP Envy 6100e series but I am having issues with my surface operating with Windows 1...

April 6, 2025, 3:13 am
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Hi @Derrick69 

 

Welcome to the HP Support Community!

 

Thanks for posting your query! We're here to help you get back up and running.

 

It seems like you're facing recurring connectivity issues between your HP Envy 6100e series printer and your AI-enabled Surface device running Windows 11. 

 

Here are some steps to troubleshoot and potentially resolve the issue:

 

Uninstall and Reinstall Printer Drivers:

  • Remove the printer drivers completely from your Surface device.
  • Download the latest drivers compatible with Windows 11 from the HP Support page.

 

Check for Firmware Updates:

  • Ensure your printer's firmware is up to date. You can do this through the HP Smart app or by visiting the HP Support page.

 

Use Windows Native Drivers:

  • If the issue persists, try using the Windows built-in printer drivers instead of the HP-specific ones. This can sometimes resolve compatibility issues.

 

Switch to Wi-Fi Direct:

  • If you're using a dual-band router, ensure the printer and Surface are connected to the same band (2.4 GHz or 5 GHz).
  • Alternatively, use Wi-Fi Direct to bypass the router and connect directly to the printer.

 

Reset Network Settings:

  • On the printer, go to Setup > Network Setup > Restore Network Defaults.
  • Reconnect the printer to your network.

 

If this solution hits the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

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E on console reset possible ?

April 5, 2025, 2:17 pm
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had problem with paper tray loading now printed test page will not print from computer just a blinking "E" on console ?

 

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Re: Officejet Pro8620: Printing blank pages only. ACTION TAKEN: install new head & cartridges,al

April 6, 2025, 3:58 am
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Your replacement printhead didn't initialize properly, or it's defective. When nee printhead is installed for first several minutes there must be a pumping sound. Any chance you remember this happened?

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My Envy 6032e is offline

April 6, 2025, 4:56 am
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Unable to print: printer is off line

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