Hello Irwin
Thank you for reaching out. I do have a HP printer. I can print from all other applications. The last time I was able to print was 1 week ago. I have not done any changes to my PC. If I can download from the email, I can print, however if I try to open the PDF and print from that attachment, i constantly receive the "print preview failed" response.
Printer status on my HP account says " check your account A problem has occured with your HP accpunt and you will be unable to print very soon unless the issue is resolved. This could be related to your billing cycle. Sign in to your HP account on the home screen to check your status".
Things i have done so far:
1)plug unplug press 30 seconds start bottom
2) update firmware
Notice I think the error comes from misteriously my hp smart app has my printer listed, but my hp account doesnt have this device listed.
and when I go through hp account to "get support for a device that is not shown above", I reached this page
https://support.hp.com/us-en/printer-setup
I clicked on troubleshooting and typed my S/N
IT SAYS
Help please
A.
You need to better describe your problem and also clarify what type of printer you have.
I just lost the display in the window. All cords plugged in. Help??
My HP ENVY 7855 printer is stuck on first dot loading screen. This happened after a comcast outage about a week ago. Internet is back up and my other HP printer works just fine but this one with a bunch of power cycles is just stuck. I tried the generic power cycle unplug and replug trick but that did not seem to help. I saw in past forums that I have to ask for a hard reset. Thanks.
Printer HP Laser 136a was working file till yesterday, but when I opened and gave a print its constantly showing error in print. Plz help
Hello, I have actually Epson WF-C5790 printer, but, I think my problem maybe is relevant for all types of printers. When I print on one-side, everything is good. But, when I print on double side, the page scales down. So the content gets narrow from left right top bottom sides. I solved this issue on Adobe Reader by changing from "Custom size 100%" into "Actual size". After this change, the printer prints on correct margins when printing both side. Hope it helps!
all light blinking and sowing error "E"
Error code E E all lights flashing. HP4122. Tried power reset, modem reset, changed paper, cleaned paper route, works for a short time (hours not days) then reappears . Has been going on for several months, help please.
kann nicht kopieren
meldung
nicht definiert
IOREF:66046
MP Color Laser MFP 179fnw
Message: Prepare new imaging unit
Buy a new imaging unit, and when the message changes to replace the imaging unit then you replace it.
Help....my printer has suddenly decided not to print blue ink, all other inks are working fine. Ink cartridges are full and newly replaced, any ideas? | use my printer daily for work
When I print the picture is not situated where the original is. It will be placed way down left with a big marginal up.
Why and what to do about it?
Can you scan a sample page and post it here?
Updates: (Printer: HP5222)
Check Printer Settings:
Calibrate Printer: I do not have this option on my printer.
Clean Print Heads: I changed the paper type to "Plain Paper" and tried to clean the printheads (ran both cleaning tests), and the black ink was not legible. I changed the paper type back to "Photo Paper Glossy" and ran the tests again. This time I could read the black ink but there were streaks in it.
Check Ink Levels: I have the instant ink account, and it says I am good on my ink levels and do not have the option to reorder.
Update Printer Firmware: I am up to date, no updates were available.
Try Different Paper: I've been printing on the same paper for quite some time. But I did try to change paper and that did not solve the issue.
Looks like I will have to call support and walk through these tests again with them and hopefully they will send new ink.
The Solutions did not work. What can we do now?
Why is the information so private that someone has to click on an envelope? Why can’t we all have the same information how to solve this ridiculous problem?
Our printer is connected to the wifi/broadband network, but not responding i.e., not printing. It has previously, but having tried to print from both phones AND our laptop we are at a loss.
Can anyone advise why and what steps are needed to put this right?
Tha nks in advance
The product is HP Officejet Pro 6978. Even after installing brand new ink, all colors and black it is printing blank pages no matter what I try. Well, not really printing but sounds like it is, blank pages come out. Tried the unplugging trick, I believe its up to date even though its older.
My pc is using Windows 10 Pro.
Thank you so much for any help.
