Re: Missing Setup Cartridge: Envy Photo 7155
Hi @allihoney, We would have to perform an OOBE reset on the printer to bypass the error The reset instructions are specific for your printer and performing those steps on a different printer may...
View ArticleRe: HP DeskJet 3630 installed, connected, but just won't print!
, Welcome to the HP Support Community! Press the information button to check the status of the printer.Make sure the printer is connected wirelessly to the computer.If you are trying to setup the...
View Articlecartridge problems
Was able to print with both my HP printers ( Envy 4520 & Deskjet 2540) and the following day both printers developed cartridge problems. Tried everything that HP suggest. Both printers are not...
View ArticleRe: HP3520 Deskjet printer Black not printing
Hi @Flaggy62, If you have already performed the steps from the document Black or Color Ink Not Printing, Other Print Quality Issues and the issue persists, it could be a hardware failure.Please reach...
View ArticleFalse paper jam message
I have a false paper jam message on my printer. There is no paper in the machine. i have tried available resets. Could you please send me the 'advanced reset' which I understand is only available...
View ArticleRe: Drivers
, Welcome to the HP Support Community! Which version of macOS are you using?Are you trying to install the printer on your MAC?The printer driver can be found on the HP Support site. Click here and...
View Articleoffice jet 4655 prints thick black line over and over again
office jet 4655 prints thick black line over and over again on separate sheets of paper.
View ArticleBlack ink errors only when I am trzňying to print something
Hi.I have a problem with black ink only when I am trying to print something (it prints red, but even that is not really properly just a couple letters from the whole page). When I copy a document,...
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Re: Only prints half the page and stops?
, Welcome to the HP Support Community! Which device are you trying to print from?Try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver...
View ArticleRe: Incompatible Cartridage Error because of region/Country Change
Hi @Irfan1729, I'd like to help! We need to perform a regional reset on the printer to resolve this issue. The reset instructions are specific for your printer and performing those steps on a...
View ArticleRe: Incompatible Cartridage Error because of region/Country Change
Hi , I'd like to help! We need to perform a regional reset on the printer to resolve this issue. The reset instructions are specific for your printer and performing those steps on a different printer...
View ArticleDeskjet GT 5820 Wireless Printing Problem + Black Ink Problem
I am experiencing multiple problems. First - after changing routers from N routers to mesh routers, I am unable to connect to the printer despite inputting the last password. I tried to recover the...
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Re: Printer Failure - Error Code 0x61000072
Hi @mmceaglepass, I'd like to help! Try the below suggestions- Step 1: Check for obstructions in the carriage pathClear obstructions from the carriage area inside the printer.With the printer on,...
View ArticleRe: Not connected to wireless
, Welcome to the HP Support Community! We will have to perform a factory reset to remove the Admin lock. I have sent you a private message with the reset instructions. Check next to your profile name,...
View ArticleDo printing test pages count towards my instant ink pages?
I would like to know if printing a test page counts towards my monthly instant ink allocation.Thanks
View ArticleRe: my deskjet 3755 prints test page but nothing else
, Welcome to the HP Support Community! To assist you better, I'd like to know the following:Which application are you trying to print from?Have you tried printing different types of documents like PDF,...
View ArticleRe: Streaks after head cleaning and changing out the ink
, Welcome to the HP Support Community! I appreciate your efforts in trying to resolve this issue by performing the necessary troubleshooting steps. Which device are you printing from?Which application...
View ArticleRe: Cannot connect to Xfinity WIFI because of authentication/encryption issue
Thanks for keeping us posted. Drop us a message anytime you need help Thank you
View ArticleRe: My printer will not continue with set up until I agree to a paper plan....
, Welcome to the HP Support Community! I assume you are referring to the Instant Ink service. Are you setting up the printer for the first time?To know how Instant Ink works, refer to this document...
View ArticleHP 5520 won't print in black
All of a sudden my printer quit printing. I rarely print anything in color but I replaced all 4 ink cartridges at the same time (all 3 color were empty but the black was fairly new when I replaced...
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