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Re: Not connected to wireless

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, Welcome to the HP Support Community!

 

We will have to perform a factory reset to remove the Admin lock. I have sent you a private message with the reset instructions. Check next to your profile name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 


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