Re: hp officejet 4650 wont wake up. you can not disable auto off or sleep...
, Welcome to HP Support Community! I see that your printer does not wake up when you send print job to it, this could be an issue with connectivity or sleep mode settings. Ensure the sleep mode...
View ArticleRe: How to store a hp inkjet printer through the summer in Arizona
Thanks for your prompt response. The ink head cleanings you mention the three cycles is that consecutive cleanings OR are they lifetime for the printer? My conclusion is the sealed plastic container...
View ArticleRe: HP DeskJet 3755 alignment software does not enable me to choose the right...
, Welcome to HP Support Community! I see that you are unable to perform alignment on the printer, let us try some alternate methods and see if that helps. Follow the steps below- Use this link to...
View ArticleRe: Have a save pdf file with keyed entries. The pdf form prints w/o keyed...
, Welcome to HP Support Community! I see that you have issues with printing the edited PDF documents, this could be an application issue or an issue with the installed drivers. Let us try to isolate...
View ArticleRe: OfficeJet Pro 7740 stops printer with MAC Catalina 10.15.3
Are you running 1912A firmware on the 7740?
View ArticleRe: Are these printers designed to fail intentionally?
Hi Welcome to the HP Support Community. I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case...
View ArticleRe: Printing problem/ink. Help please
Good to know that issue is resolved.Feel free to contact us in the future if you need any assistance. Cheers.
View ArticleRe: HP Officejet 9015 AiO printer update options are greyed out
Thank you for your reply TEJ1602,What menu are you using in your PM?I have checked the HP Printer screen options, the HP Printer Assistant on my computer, and the EWS. I cannot find any menu that...
View ArticleRe: problem printing
Print a print quality report by pressing the Setup > Tools > Print Quality Report.Do you see any color on the page?
View ArticlePrinting not in alignment
When I print a document with text boxs it looks like the text and the box and pictures are out of alignment when printed (it looks fine). When I print a regular doc without text boxs it prints fine. I...
View ArticleRe: infrequent Use
Once in the dries the the cartridge printhead the only solution is to replace the cartridge.Inkjet printers need to be used at least once a week.
View ArticleRe: HP Envy 5542 won’t print anything.
The ink has dried in the cartridge printhead, you will need to replace the cartridge.Inkjets need to be used at least once a week.
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Re: My HP 6978 All-in-One printer requires me to clean printheads daily
Hi Welcome to the HP Support Community. I'd be happy to assist you. If you are using the HP Instant Ink cartridges and had this issue with one or more sets of ink cartridges, this could be a possible...
View ArticleRe: My HP 5660 keeps turning itself off
Hi Welcome to the HP Support Community. I'd be happy to assist you. Your HP printer is designed to reduce power consumption when the printer is not active. Auto Power Off or Schedule On and Off enables...
View ArticleRe: Print options no longer available
I appreciate your efforts in trying to resolve the issue. Could you try installing the HP Smart App and print? Refer to the document HP Printers - Install and Use the HP Smart App for help. Keep me...
View ArticleAfter updating settings using HP Smart the printer config disappeared
Hi, I did update setting on the printer using HP Smart, after restarting the printer the settings are gone in the printer menu...I can only make a copy with the printer. 😞 I can no longer connect to...
View ArticleRe: Hp office jet that has collate function
Hi,Most HP Officejet printers support collating if not all. For the 8710 printers, load the original into the top feeder, then select Scan > Scan Document.Click the gear icon and change the Collate...
View ArticleDraft print setting OfficeJet Pro 8025
I am trying to set my printer for draft mode when printing especially from Adobe Acrobat Reader. I would prefer to make draft my permanent mode.Thanks for your help.Jane
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