Re: Printer paper gsm
In so much that I am aware, the documentation is correct. Specifications> Paper Handling > Paper tray capacities LocationTypeWeightCapacityInput trayPaper64 to 90 g/m2 (16 to 24 lb bond)Up to...
View ArticleRe: HP OfficeJet 8620 WiFi Install Failure
Before adding a second user, I uninstalled all of the HP software and used regedit to remove all "hp" entries in the registry (of which there were many, including some with previous HP printer...
View ArticleSmart Tasks questions
I just got a new OfficeJet Pro 9015, and the inclusion of Smart Tasks seemed like a useful tool in theory. However, I am dumbfounded at a few things that I hope I am misunderstanding: 1) Is there...
View ArticleRe: Inverted colours
Thank you for joining the HP Community Could you please help me with the operating system of the computer?Is the copy working fine? Keep me posted. Have a great day!Cheers:)
View ArticleRe: Photosmart M417 disturbance
Thank you for joining the HP Community I suggest you do a Hard Reset on the printer (1) Turn the printer on, if it is not already on.(2) Wait until the printer is idle and silent before you...
View ArticleRe: I can not get the printer carriage to move so I can replace ink
Welcome to the HP Community Could you please help me with the exact model name or the product number or the printer? Keep me posted. Have a great day!Cheers:)
View ArticleRe: Computer says printer not connected
Thank you for joining the HP Community Could you please help me with the exact model name or the product number of the printer and the operating system of the computer? Keep me posted, Have a great...
View ArticleRe: Printer won;t wake up unless unplugged and re-plugged in
I suggest you update the Printer Firmware from this Link: https://support.hp.com/us-en/drivers/selfservice/hp-officejet-5740-e-all-in-one-printer-series/6617253/model/6617254 Next assign a Manual IP...
View ArticleRECEIVING ERROR MESSAGE FOR MISSING OR FAILED PRINTHEAD
ERROR MESSAGE FOR MISSING OR FAILED PRINTHEAD
View ArticleRe: Defective Touchscreen on HP Officejet 6500A Plus E710n-z
Thank you for posting on the HP Support Community. I have a few troubleshooting steps we could try to fix the issue: First, let's perform a hard reset:With the printer turned on, disconnect the power...
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Re: Office Jet Pro 9025 with Mac - Unable to access Paper Tray 2 from programs
I suggest you Remove and Re-add the printer using Airprint and then check if you can access those settings when printing through Airprint Ensure that the printer and Mac has the latest updates Printer...
View ArticleRe: 8620 Randomly Prints a Page with Just One Letter
I have read all the posts on this subject. I have exactly the same problem - the random G that makes the 8720 go offline. I must then unplug the printer, replug and it will work perfectly until the...
View ArticleRe: HP Photosmart printer that uses 02 Ink Cartriges?
Printers which are compatible with HP 02 ink cartridges HP Photosmart 8200 Printer seriesHP Photosmart D7100 Printer seriesHP Photosmart D7200 Printer seriesHP Photosmart D7300 Printer seriesHP...
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Re: Officejet Pro 6968 Not Printing Color After Changing Ink
Please print a Quality Diagnostic Report and let me know if Color is printing. This will help us identify if it's an issue with the Printhead or with the drivers Load plain white paper in the input...
View ArticleRe: what should i if my hp deskjet gt 5810 no turning on, but the printhead...
Let's start with a printer reset (1) Turn the printer on, if it is not already on. (2) Wait until the printer is idle and silent before you continue. (3) With the printer turned on, disconnect the...
View ArticleRe: HP Envy 5540 problem with color
Thank you for joining the HP Community Use HP Print and Scan Doctor to check connectivity Download a special version of HP Print and Scan Doctor.Download HP Print and Scan Doctor.Run HPPSdr.exe from...
View ArticleRe: HP OfficeJet Pro 6978, settings are locked, can't unlock
Trying to connect printer to new WiFi (switched from at&t to spectrum, settings locked, can’t unlock.
View ArticleRe: PAPER JAM
Thank you for posting on the HP Support Community.This sounds like hardware related issue with the Printer. Hence, I would request you to contact our Support and our Support Engineers should be able to...
View ArticleRe: 8620 Randomly Prints a Page with Just One Letter
Very annoying. And wasteful. I second that!
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