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Re: 8620 Randomly Prints a Page with Just One Letter

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I have read all the posts on this subject.  I have exactly the same problem - the random G that makes the 8720 go offline.  I must then unplug the printer, replug and it will work perfectly until the next random G.  I have gone through all the suggestions given and none make a difference.  Since several people have posted about this same problem it seems as though HP needs to take a serious look at what will fix it.  I don't want the hassle of taking the printer in (we all know it is a BIG machine) and then maybe getting it fixed while I am without a printer I need to use full-time.  Sure I can keep unplugging then plugging - in spite of bumping my head every time I crawl under the desk.    I am sure for every person who posts about this problem, 10-fold more have the problem.  So I suggest HP needs to take a hard look at this problem.  

 

The printer is brilliant otherwise but this really is a big annoyance.  


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