Re: Envy 4500 Not Connected
Welcome to the HP Support Community. Let's set a manual IP address so that the Printer doesn't keep loosing the connection: In a supported Web browser on your computer, type the IP address or...
View ArticleRe: replaced printhead but now get vertical half inch black smudge
Welcome to the HP Support Community. To help you further with this, please let us know the Printer you have. Also, to which device is the Printer connected? If it's a Computer, let us know the...
View ArticleRe: Print Cartridges made in Malaysia
Welcome to the HP Support Community. Did you buy the cartridges from the official page of HP? If yes, you do not need to worry about the genuineness of the ink cartridges. I hope this answers your...
View ArticleRe: Compatible Cartridges
A warm welcome to HP Community!As per the printer specifications available here, HP Officejet 8720 printer is only compatible with HP 952 Black, HP 952XL Black, HP 956XL Black, HP 952 color(Cyan,...
View ArticleClear network and password from printer with failed printhead
My printhead failed, so I purchased a new printer. Before recycling my old 8625, I want to clear the network name and password, and fax information from the printer, but I can not get past the ink...
View ArticlePrinter has stopped working. Document goes into print queue and disappears
My HP OfficeJet5740 abruptly stopped working. Documents go to the print queue, then disappear. No error messages displayed on computer or printer. I have rebooted both, run HP diagnostics, restarted...
View ArticleRe: HP Officejet 7612 cutting off top, bottom & sometimes side margins when...
Hi Raj,Thank you for your help. Here are the answers to your questions:Is the copy working fine?- no, it will cut off the top & bottom of the pageAre you facing the same issue while printing from...
View ArticleRe: Officejet 6600 suddenly stopped printing magenta
Thank you for being a part of HP Community!Power resetting the printer and then performing an automated/manual cleaning may resolve the issue. Let's try these steps:Please ensure the printer is...
View ArticleDocument will stuck in the queue if document name is in Greek
Dear all, I have an HP Officejet Pro 8100 N811a. Printing job are submitted fine if the document name is in english, however when trying to print a document which has greek letters on its title, the...
View ArticleWhen I print there are horizontal blank lines evenly spaces throughout the...
I have realigned, cleaned, placed new cartridges with no improvement.
View ArticleRe: Printer making LOUD noise after clearing paper jam
Thanks for the reply. Unfortunately, the rollers on my OfficeJet Pro 8720 do not look like the ones in the diagram. Mine are wire wrapped.
View ArticleRe: Dynamic Security preventing utilisation of OfficeJet Pro 8500A -A910 with...
, Welcome to the HP Support Community! I assure you I will try my best to get this sorted. I checked the specifications of your printer and see that your printer was not affected by the dynamic...
View ArticleRe: Deskjet 2620 Wont recognise non genuine black cartridge
Firstly .... Sandytech2 Thank you very much for your attempt to help Resolution ?I called the tech help line, and I feel it was far easier for them to just say it is a faulty non-genuine cartridge,...
View ArticleRe: HP ENVY 7640 , changed to a new print black cartridge getting half a...
changed the ink cartridge and it fixed the problem. I guess a new cartridge can be bad. I did not throw it away and will try it when I change it again...Thanks
View ArticleRe: Black cartridge is not recognised by my new HP envy 6200
A warm welcome to HP Community!Power resetting the printer and cleaning the ink cartridge electrical contacts may resolve the issue. Let's try these steps:Please ensure the printer is up-to-date with...
View ArticleHP Envy5540 Printer problems
Afternoon. I'm drawing a blank after hours of Googling/video watching /YouTubing etc. My HP Envy 5540 printer won't print in colour. I have no option to choose colour when going into the printer...
View ArticleRe: Printer says it is low or out of ink. All of the cartridges are new.
A warm welcome to HP Community!Power resetting the printer and then cleaning the ink cartridge vents and contacts may resolve the issue. Let's try these steps;Please ensure the printer is up-to-date...
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