Re: Ghost scanning Office Jet Pro 9025
Hi @StellaRosebud, Welcome to The HP Support Community. Thank you for posting your query, I will be glad to help you. I understand you are facing an issue with your HP Product. Not to worry I will...
View ArticleRe: cartridge jam
Thanks for following up on my problem with the carriage jam. I tried all the maneuvers you suggested with no success. I could not budge the carriage out from the right side. The Geek Squad at Best...
View ArticleRe: cartridge jam
Hi @Juggler111 , Thank you for your response, I appreciate your efforts. As the issue persists, I am sorry to hear that I'm sending out a private message to assist you with the next course of action....
View Articlemy hp officejet 4650 does not power up
Hi, my printer's power seems to have gone :(. I tried the cord on a different appliance and it works. I checked the plug and it works. But when I plug in cord, the power is not there. The virtual...
View ArticleHow to fix Printer Failure message
I've been printing fine, then it showed a low ink cartridge, so I replaced it with a genuine HP cartridge, but I now get a "Printer Failure" message that tells me to turn it off then back on. Tried...
View Articleprinting problem
i've upgraded to a new desktop with window 11. Not my hp 1022 shows a blinking orange light when i send a print job. 1 sheet at a time will print if i press the green button but only 1 sheet per...
View ArticleEnvy6455e will only print from Word, but won't print from any other source....
My Envy 6455e printer will only print from Word. It won't print anything else. Any suggestions ? I deleted and re installed the printer twice, but no luck.
View ArticleHP Color Laser 150a cartridge incompatible
I am using the HP original cartridges and the printer keeps generating an error saying the cartridge is "incompatible." even a hard power down and reset still not resolve the error. tried the update...
View ArticleHP Envy Photo 7855 Freezing on startup
My HP Envy Photo 7855 printer is freezing on startup with a full blue bar and only the first dot on the left filled blue. I have tried the basic restart option I have seen in troubleshooting to unplug...
View ArticleHP Officejet Pro 6830 e-All-in-one
I have an HP Officejet Pro printer6830 e-All-in-It can't print, we cleaned the print head in the settings several times but still can't print. What could be the problem? The black color is completely new
View ArticleRe: errorON STARTUP with PAPER BLOCK ERROR 06100004A
Hi @RaymondMc01, Welcome to the HP Support Community. I'd be glad to help you! To be able to answer you effectively, we need some information. May I have the exact name and product number of the...
View ArticleRe: Print job failed for “wrong or unsupported file format”
Hi @KatieJiuditta, Welcome to the HP Support Community. I'd be glad to help you! To be able to answer you effectively, we need some information. May I have the exact name and product number of the...
View ArticleThere is a problem with the printer or ink system.
There is a problem with the printer or ink system. Turn printer off, then on. If problem persists, contact HP. I tried this and it didn't work.
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Re: Printer error message door open
Hi @kin6_Tore, Welcome to the HP Support Community. I'd be glad to help you! Did you close the cartridge door completely?Have you checked the cartridge door for obstructions?Did you reset the...
View ArticleRe: I have a problem with the printer or ink system
Hi @Katkienzle, Welcome to the HP Support Community. I'd be glad to help you! To be able to answer you effectively, we need some information. May I have the exact name and product number of the unit?...
View ArticleRe: Printer error message door open
Thanks Elohi for your reply.I had tried all of your suggestions except for the updating firmware.The problem started when I tried to insert an Instant Ink cartridge and the door open message would not...
View ArticleRe: HP
Hi @Just1M, Welcome to the HP Support Community. I'd be glad to help you! Use the following steps to resolve the error. Turn the printer off and then back on.If the error persists, make sure that the...
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