Re: Printer won't turnnon
Hi @eagle1mont, Welcome to the HP Support Community. I'd be glad to help you! To be able to answer you effectively, we need some information. Could you elaborate more on the issue? May I have the...
View ArticleRe: Printer will not boot up
Hi @Tlc1980, Welcome to the HP Support Community. I'd be glad to help you! This looks like a hardware issue. Since you have already performed a hard reset and the issue still persists, I recommend...
View ArticleRe: HP Office Jet Pro 8020 series printing issue: Cyan is not printing
Replied to the DM last Wednesday. Please confirm receipt and advise on next steps.
View ArticleAlignment pages are still counting toward page counts
Just set up this new printer and the two setup pages the instructions told me to print (the welcome test page and the alignment page) were counted toward my page counts. Why would pages the setup...
View ArticleRe: One or more Cartridges damaged
Hi @Shaunta20, Welcome to the HP Support Community. I'd be glad to help you! To be able to answer you effectively, we need some information. May I have the exact name and product number of the unit?...
View ArticleRe: Printhead error - OfficeJet 6100
Hi @DMP52, Welcome to the HP Support Community. I'd be glad to help you! A Missing or Failed Printhead error message displays on the printer control panel or computer, indicating an ink system...
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Bluescreen B8158376 by Calibration Printhead
I reset my printer because it was no longer printing jobs. Now I have to do the initial setup, but that's not possible because there's a blue screen and all the LEDs are flashing. Blue screen code:...
View ArticleBlue screen with power symbol and # BB8093B62
Blue screen with power symbol and # B8093B62. Will copy and print, but not scan.
View ArticleRe: HP Print and Scan doctor takes a long time to communicate with HP Envy 4516
Hi @MsDNS, Welcome to the HP Support Community. I'd be glad to help you! To be able to answer you effectively, we need some information. May I know what is the exact issue with your printer?
View ArticleRe: My printer HP office jet Pro 6960 printing blank pages
Hi @Mathew201, Welcome to the HP Support Community. I'd be glad to help you! Perform the steps from this document and see if that helps. For other print quality issues, Click here Update the...
View ArticleI canceled my Instant Ink membership and now my printer won't print with...
I installed HP ink cartridges from Office Depot. I had been using Instant Ink but canceled the subscription. Now my printer says there is an error with my account and will not allow me to print. I...
View ArticleRe: I canceled my Instant Ink membership and now my printer won't print with...
Did you happen to install the cartridges before you cancelled your subscription? If so, it is possible that those new cartridges were tagged as instant ink cartridges.
View ArticleOfficejet Pro 8610 Missing or failed printhead
Officejet PRO 8610 has a missing or failed printhead error. I've restarted the printer multiple times and cleaned the print head contacts multiple times and installed new HP ink cartridges. It seems...
View ArticleRe: Printer cannot print. A variety of errors and problems pop up
Hi @M-ike1987, Welcome to The HP Support Community. Thank you for posting your query, I will be glad to help you. I understand you are facing an issue with your HP DeskJet Plus 4155 All-in-One...
View ArticleRe: Light blinking HP OfficeJet Pro 7740
Hi @Nancy505 , Welcome to The HP Support Community. Thank you for posting your query, I will be glad to help you. I understand you are facing an issue with your HP OfficeJet Pro 7740 is experiencing...
View ArticleHP Officejet Pro 8600 e-All-in-One Printer #N911a "printer Failure"
I have an HP Officejet Pro 8600 e-All-in-One Printer #N911a. Recently it stopped printing and it displays a “Printer Failure” notice on the printer screen. It further states “There is problem with...
View ArticleRe: Printing outline only
Hi @ArchiesDundee, Welcome to The HP Support Community. Thank you for posting your query, I will be glad to help you. I understand you are facing an issue with your HP ENVY 6020e All-in-One Printer...
View ArticleOrange
My hp deskjet 2700 printer is showing the orange I icon all the time. I am unable to connect the printer to the internet. I can’t find a person to call AI doesnt help. I’ve tried all the switching in...
View ArticleCartrige error on Hp Envy 5549
hp Envy 5549. Reading cartridge problem: remove and reinstall ink cartridges. They are install correctly. The carriage that accommodate both cartridges does not move when I open the cover like it has...
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