I called in yesterday about flashing lights on the printer display screen when I opened the paper tray to add 1 sheet to print on the back side. As soon as I closed the paper tray the flashing lights appeared on the printer display screen. I called in and the agent told me what to do. This morning I did the same thing inserted a sheet in the paper tray -( to use to print a crossword puzzle on reverse side )- flashing lights again. So I have to unplug the printer wait for a full minute to plug it back in!!!! Will I have to do this every day?
I had to return my first 7602r tank printer because it was not able to copy 2 sided to 2 sided vocabulary sheets. I believe when I called in yesterday the number on the case email sent was the serial number of the printer I had already returned. Could you please let me know if that’s true? About copying on the unused side to a sheet of paper should I , perhaps, put it in the document feeder instead? I really don’t want to return the second printer especially as this second one is able to copy 2 sided vocabulary lists correctly!
Thanks, Barbara Wiebelt