Resolving the "AirPrint Error" / "Tray 1 Empty" Issue
Restart the Printer and Router:
- If there are network issues, restarting both the printer and your Wi-Fi router can help resolve the problem. This will refresh network connections and reset any minor software glitches.
Ensure Paper is Loaded in Tray 1:
- The error message about Tray 1 being empty may appear if the printer is expecting paper in Tray 1. While you want to avoid using Tray 1, having paper in Tray 1 as a backup may resolve the error. If you want to strictly ignore Tray 1, make sure you set it as "Not Used" from the printer settings.
Disable Tray 1 in AirPrint Settings (if possible):
- Unfortunately, AirPrint doesn't offer a direct way to configure tray preferences. The workaround here is to ensure that Tray 1 is set to "Not Used" in the printer's settings and that you always manually select Tray 2 during print jobs from the Mac. Set Printer to Default to Black and White Printing
To set the default color printing preference to black and white:
Via the Printer Driver on Mac:
- Open the Printers & Scanners preferences on your Mac.
- Select your HP Color LaserJet Pro 3201, then click on Options & Supplies.
- Under Options, set Default Print Color to Black and White or Grayscale.
- You can also adjust these settings in the Print Dialog when printing but setting the default will save you from needing to change it every time.
Test and Troubleshoot Further
After completing the above steps:
Test AirPrint and Tray Selection:
- Print a document using AirPrint and check if the issue with Tray 1 persists.
Test Black and White Printing:
- Try printing a document in black and white to confirm the setting is applied.
I hope these steps help resolve the issue
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
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