Hi @duhaas13,
Welcome to the HP support community.
Thank you for posting your query, I will be glad to help you.
Please help us with the Printer serial number or the product number on a private message for further assistance.
Here is the link to find the product number:- Click here
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.
Meanwhile you may try these steps:
Ensure AirPrint Defaults to Tray 2
AirPrint often defaults to Tray 1 because of its default paper type settings. You can try these steps to override that behavior:
Check AirPrint Settings on Mac:
- When you print from a Mac, in the print dialog, ensure that Tray 2 is selected before hitting print. You may need to adjust this every time, but you can set a custom profile in your printer settings to save the tray preference.
Update Printer Drivers:
- Make sure you are using the latest version of the printer driver for your HP Color LaserJet Pro 3201. This can improve compatibility with AirPrint.
- You can update drivers by visiting HP's official support page for your printer.
Update Printer Firmware:
- Ensure that the printer’s firmware is up to date. Sometimes, AirPrint issues can be resolved with the latest firmware.
- To check for updates, go to HP Smart or HP Web Admin interface on a web browser (by typing the printer's IP address) and look for firmware updates under Settings > Printer Updates.