Hi:
Thank you for your support efforts, but the private link did not work either. I think the printer just aged out. I did purchase a new HP printer 9125e. I was told by the Best Buy tech who did the installation that I could not ever turn this printer off. This printer is connected by both USB and Wi-Fi . He said to run it in the sleep mode and that if I turned it off, the printer would not find the Wi-Fi signal when I turned it back on. I turn off my computer and my tablet every night and it finds the signal, so this makes no sense to me. Can I turn this printer off because sometimes I will go for a couple of weeks without using it.