Hi @Gayog,
Welcome to the HP Support Community.
I'd be happy to help you!
I understand that you are having issues with the error C4EBA2D1.
The blue screen error code C4EBA2D1 on your HP printer indicates a firmware or hardware issue that might require troubleshooting steps. Here’s a step-by-step guide to resolving this issue:
1. Power Cycle the Printer
A simple power cycle can sometimes resolve temporary issues.
Turn off the Printer:
- Press the power button to turn off the printer.
Unplug the Printer:
- Disconnect the power cord from the back of the printer and the wall outlet.
Wait for 1-2 Minutes:
- This allows the printer to completely reset.
Plug in the Printer:
- Reconnect the power cord to the printer and the wall outlet.
Turn on the Printer:
- Press the power button to turn on the printer.
2. Check for Firmware Updates
Ensure your printer’s firmware is up-to-date.
Go to HP’s Support Website:
- Visit the HP Support website and enter your printer model.
Download Firmware Update:
- Check for any available firmware updates and download them.
Install Firmware Update:
- Follow the instructions to install the firmware update on your printer.
3. Reset the Printer to Factory Settings
Resetting the printer to its factory settings can resolve many issues.
Open the Printer’s Control Panel:
- Navigate to the settings menu on your printer’s control panel.
Find and Select “Restore Factory Defaults”:
- Look for an option that says “Restore Factory Defaults” or similar.
- Confirm the reset.
Reconfigure the Printer:
- After the reset, you will need to reconfigure your printer settings and reconnect to your network.
Kindly check the next set of steps in the next post.
Hope this helps! Keep me posted for further assistance
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