To be able to assist you better, I'd like to know the following-
- Does photocopying on the printer work fine?
- Which application are you trying to print from?
- Does the print preview look good?
Keep me posted.
To be able to assist you better, I'd like to know the following-
Keep me posted.
Let us reset the printer to its factory settings.
I have sent you a private message with a set of instructions to perform a reset. Kindly check the same, this might help you to resolve this issue. Check next to your profile name, you should see a little blue envelope, please click on it.
Let me know how it goes.
Hi, try these steps:
HP Smart via USB:
Hope this helps.
To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
There is no option to perform a reset on this printer to access the EWS page of the printer. Please reach out to the HP Technical Support team in your region regarding the service/replacement options for your printer.
You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.
Keep me posted for any other assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
I understand the ink cartridge is not working right. Which of the ink cartridge has this error?
This printer supports printing in single cartridge mode. Insert one cartridge at a time to identify the defective ink cartridge.
Perform the steps mentioned in this document - HP Printer Does not Print and Error Indicates Faulty Ink Cartridge
Make sure the plastic tape if any, is removed from the new ink cartridge before placing it in the printer.
Update the printer firmware
Click here to download and install the latest printer firmware from your MAC.
Click here to know different methods of updating printer firmware.
If the error persists, please reach out to the HP Technical Support team in your region regarding the replacement options for the defective ink cartridge.
You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.
Keep me posted for any other assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Thank you for responding. The link you sent does not work as it says No Such Page exists. I don’t see a private message. Note that I cannot get in the settings menu because of the error. Would appreciate your help. Thank you.
I'm not from the sales team and not the right person to guide you with this. You may contact the sales team by phone for better assistance or go to the HP Store website and choose the printer according to your needs.
The phone number is provided on the website.
Keep me posted for any other assistance.
If you have already performed the steps from the document HP Printer Does not Print and Error Indicates Faulty Ink Cartridge and the issue persists, it could be a hardware failure.
Please reach out to the HP Support in your region regarding the service options for your printer.
Hope this helps!
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Follow the steps below to isolate and resolve the issue-
Reset the printer
Update the printer firmware
Download available firmware updates from the HP website
With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. Refer to the document HP Printers - Updating or Upgrading Printer Firmware
Check for any paper jams or obstructions in the cartridge area.
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
HP Deskjet 3520, Product: HP Deskjet 3520 Error Code 0X00759C98 HW WATCHDOG C Impossible to action the menu, Impossible to action the menu, and do anything.
Welcome to the HP support community.
Provide the printer model number or the product number for more assistance.
Refer this link to find the product number:- Click here
My printer display has stopped working, the printer has gone offline and all that I can see on the printer display is the HP logo. The power button is lit up but wont work. I have tried unplugging from mains and leaving it but as soon as I plug it in the logo comes back on the display and nothing else happens. Is there any way of resetting it or any ideas as to how I can get i to work?
Welcome to the HP support community.
I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Hi Team,
I. Getting error message while printing "hp recommends colorlok papers for best printing results"
Any solution on this please.
[Personal Information Removed]
Deskjet 3525 Error Code 0X00759C98 HW WATCHDOG C Impossible to action the menu,
My printer has suddenly stopped printing on both sides.
I usually have it set to flip page on long edge.
I have checked all the settings and they are as they were before but for some reason it has now stopped doing this.
In addition to this it is also 'printing' a blank page before every printed page.
I have to keep reloading these blank sheets back into the tray after every print 😞
Assistance most welcome.
PRINTER DESKJECT IA2776 ALL IN ONE HP
SERIAL NO.[Personal Information Removed]
PART NO.7FR27B
I'm from Vietnam. I can't call.
Anyway, thanks
Unable to switch off printer. Error code OX83C00009 NOS LOADER APP just keeps flashing. Ink cartridges will not move. Unplugged for about 5 mins. Error message still keeps appearing