Thanks, Ink cartridge replacedProblem with system Printing functionality disabled. Please contact HP. Error code: 0xc6fd0903
Thanks, Ink cartridge replacedProblem with system Printing functionality disabled. Please contact HP. Error code: 0xc6fd0903
I have an Officejet Pro 9020 series networked with a 64-bit Win10 Dell all in one computer. All was well until suddenly (i.e. this week) the "fit to page" option no longer works when I want to enlarge a document (not via the feeder). I've tried every trouble shooting measure, including re-installing driver software but to no avail. All suggestions welcomed please.
I understand your concerns and frustration
I will escalate your case and a case manager will get back to you
Please check your Inbox
Thank you
Welcome to HP Support Community
I would like to help
We could try a Semi Full Reset and let me know if that helps
Please check your Inbox for instructions
Thank you
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Trying to purchase "HP Post Warranty Care Pack (2 Years) and One Standard Toner Cartridge (Bundle)" and getting error message when checking out "Invalid city or zipcode for billing or shipping address" My country is set to USA how do i purchase this if it wont take my address?
Hello,
thank you very much for your effort but unfortunately, I get the same behavior.
On step 3 "On the Choose a device or printer to add to this PC window, select your printer, click Next, and then follow the on-screen instructions to install the driver", I can find my printer in the list, therefore I just select it and follow the instruction until the installation is complete. On the ports list, I see a "WSD port" has been selected and if I follow your first instructions, and create a new one for the IP, then, after a little while, it jumps back to "WSD port"
Welcome to HP Support Community
I would like to help
Please uninstall the printer driver from root level and download the full feature software
1.) In Windows, search for and open Programs and features
2.) Select your HP Printer
3.) Select Uninstall
4.) In Windows, search for and open Devices and printers
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’
6.) Open up the run command with the “Windows key + R” key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)
8.) Click on the “Drivers” tab
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom
10.) Select Ok
11.) Select Apply and Ok on the Print Server Properties windows
12.) Close Devices and Printers
13.) Restart the computer and download the full feature software Link: https://ftp.hp.com/pub/softlib/software13/COL30951/mp-110188-3/AIO_CDB_Net_Full_Win_WW_140_408-5.exe and follow the onscreen instructions
Thank you
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Welcome to HP Support Community
I would like to help
Do you experience same issue while making photocopies?
Please follow the instructions in Step 2 from this Link: https://support.hp.com/in-en/document/c05528334 to clean paper feed rollers
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
Welcome to HP Support Community
I would like to help
To assist you better please provide me with the Product Number or the complete Product Model
You can refer to this Link: https://support.hp.com/in-en/document/c03754824
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
Welcome to HP Support Community
I would like to help
Please follow the instructions in this Link: https://support.hp.com/in-en/document/c02142414 and let me know if the issue persists
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
I have sent you a private message, reply to the message with your details.
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.
Keep me posted.
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Hello,
after a Firmware Update my printer needs the setup-catridge. I have no setup-catridge only originale HP 305
what can I do?
You can't print on legal.
The maximum length of the paper printer can print is shorten than legal.
Is there anything else that I can help you with?
Keep me posted.
Hi @saurjosh,
I'd like to help!
To better assist you -
1) Are you able to make copies using the printer?
2) What's the application you are trying to print from? Have you tried printing from a different application or devices?
3) What is the mac os version on your computer?
4)What is the paper type and size you are printing on?
Keep me posted.
And, Welcome to the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping
Hi @JulieannT,
I'd like to help!
Add the AirPrint printer to the Mac printer queue
Confirm you are using AirPrint by adding the printer in System Preferences.
Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.
Figure : Example of the Printers & Scanners window
Check if your printer name displays in the Printers list, and then do one of the following steps.
If your printer is listed, remove and re-add the printer to confirm it is set up for AirPrint. Click the printer name, click the minus sign to delete the printer, click the plus sign
, click Add Printer or Scanner, click the printer name and then continue to the next step.
If your printer is not listed, click the plus sign, click Add Printer or Scanner, click the name of your printer, and then continue to the next step.
If your printer is not listed in the Add Printer or Scanner window, go to the Frequently asked questions in this document to resolve connection issues, try to add the printer again, and then continue to the next step.
Confirm AirPrint or Secure AirPrint displays in the Use or Print Using menu, and then click Add.
Figure : AirPrint displays in the Use menu
Open a document or photo, click File, and then click Print.
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping
My printer purchased 3 years ago was malfunctioning a lot (unable to print from my computer / scan). So I contacted the HP service, they made me do manipulations for 3 hours before hanging up on me ... The next day I called back and we continued the manipulations, in the end my printer blocked (it does not recognize the hp ink and ink cartridges). think I don't have a subscription -> so the printer hangs to prevent me from using the special ink cartridges). After spending another 2 hours on the phone with HP, I was asked to wait, they will send me new cartridges and then we will have to start everything again ... In short, a printer blocked for 1 month, no news of the cartridges .. I see myself having to buy a printer from a competitor because I need it to continue working efficiently ... Thank you HP and your useless service!
Welcome to the HP Support Community.
Let's try to do a root uninstall and reinstall of the software:
Unplug any USB cable, if any, before doing this.
1.) In Windows, search for and open Programs and features
2.) Select your HP Printer
3.) Select Uninstall
4.) In Windows, search for and open Devices and printers
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'
6.) Open up the run command with the "Windows key + R" key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)
8.) Click on the "Drivers" tab
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom
10.) Select Ok
11.) Select Apply and Ok on the Print Server Properties windows
12.) Close Devices and Printers
13.) Open up the run command with the "Windows key + R" key combo
14.) Type c:/programdata and click Ok. Go to Hewlett Packard folder, remove any printer related folders & files.
15.) Restart the computer.
Once done, please download and install the software from here:
https://support.hp.com/in-en/drivers
Let me know if this helps.
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Thanks!
Have a great day!
I have the same error. The printer never stops initializing.
The provided fix, which should solve the problem did unfortunately not work for me.
Do you have other suggestions?
Hi
Thanks for your advice and i'm happy to say it now works via running the Run HP Print and Scan Doctor.