The devices that are light used fail sooner than the one that is well used and overused.
Your low page count in 3 years could be one of the printheads fail reasons if you have been printing for 1300 pages monthly your page count would be closer to 50k pages. The one with 70 602 pages you mentioned was used every day if it was used for 3 years that makes close to 2000 pages monthly and it's still working.
I have posted before and Kumar0307 offered HP Support Community. The issue is that my HP Pavilion always sees my HP Ink Tank printer as off line while all my Apple products has no such issues. I have done the removing and re-installing the printer and the drivers and no luck. I found that when using the USB cable, it works. It was suggested by Kumar0307 that I install using the IP address rather, but no luck. I think the printer or the PC interface is the issue. At this stage I thank those that tried, but as the Great Steve Jobs said "End to end control", Windows is just too temperamental and HP is too closely married to Windows, so its a married made in hacker heaven, or better known as hell. I will stick with the USB interface even though it feels like the old days of DOS 3.3.
That's great! Happy to hear that.
Let me know if you need any further assistance.
Thank you so much for this detailed solution! I'll try it the next time this problem occurs, as it sounds like a winner.
What happened this time was that I printed ~30 times until it started to fill in missing spots.
No error message. Printer status confirmed as good. Plenty of ink showing in estimate
I can see your logic there but the colour is printing ok. I’ve done all the troubleshooting that’s advised including cleaning the print heads.
The chemistry of black ink is different than the one in clours.
Hi
Welcome to the HP Support Community.
I have sent you a private message with the steps to bypass the setup ink message which is specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Hi
Welcome to the HP Support Community.
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
Thank you for visiting the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!
Hi
Welcome to the HP Support Community.
Please try these steps - HP Inkjet Printers - Printer Does Not Turn On
The power module is not a customer replaceable part. I'd suggest you Contact HP in your region regarding the service options for your printer.
If you are having trouble navigating through the above options, please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.
Have a great day!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Hi
Welcome to the HP Support Community.
Please try these steps - Fixing Poor Print Quality
If the issue still persists, I'd suggest you Contact HP in your region regarding the service options for your printer.
If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.
Have a great day!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Hi Krazy
Thanks for the reply, unfortunately that didnt work.
I did manage to get it going however, using a Vista x64 driver did the trick for me, so its now back online.
Thanks for taking the time to offer a solution.
Hi
Welcome to the HP Support Community. I'd be happy to help you with the printing issue.
Please try these steps - Black Ink Not Printing
If the issue still persists, I'd suggest you Contact HP in your region regarding the ink replacement.
If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.
Have a great day!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Recently I have been having issues with my HP Envy 6230 Printer. Ink is not low (at least half full) and when I print out in B/W from PC the printouts are faded, horizontal lines show on areas of the page and some elements of the printout are so faded/partially printed they almost entirely invisible (e.g. a logo at top of page). Initially I had this issue only when printing from the web browser, but since then even when printing a PDF direct from Adobe PDF Reader it also does it. Interestingly a direct photocopy using the flatbed scanner prints out absolutely fine.
I have done cartridge deep cleans including Level 3. No help whatsoever.
Anyone else experienced this and know what the problem is?
Many thanks in advance.
If you have already performed the steps from the document HP Printer Does not Print and Error Indicates Faulty Ink Cartridge and the issue persists, it could be a hardware failure.
Please reach out to the HP Support in your region regarding the service options for your printer.
Hope this helps!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Sure, keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
This happened to me with some elements missing from pages at work. I tried opening and printing from a different program - e.g. if you are using Google Chrome to open the PDF, try using Adobe Acrobat Reader instead. Or, vice-versa. I circumvented the problem doing this, even if it isn't an actual fix.
Thank you for the response. hard wired connection is not an option as well as never having this issue before Catalina
Hi
Welcome to the HP Support Community.
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
Thank you for visiting the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
I see that your printer does not feed paper and I appreciate your efforts in trying to resolve the issue.
If you have already performed the steps from the document An 'Out of Paper' Message Displays for HP Officejet 6500A e-All-in-One Printer Series and the issue persists, it could be a hardware failure.
Please reach out to the HP Support in your region regarding the service options for your printer.
Hope this helps!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!