My printer isn’t printing even though there is ink in both cartridges. I’ve tried the utility cleaning but still doesn’t work.
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Deskjet 2632 not printing even though I have ink in both cartridges
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Re: How can I get a refund or replacement for a bad HP ink cartridge?
Hello,
Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire:
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!
Thank you
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Re: Problem keeping wifi connection
Not sure if this is due to a Windows update or what but frustration doesn’t begin to explain....
HP remotes in to fix the connectivity on my printer and it worked but it randomly loses a connection.
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Re: office apps not printing
I have the same issue when trying to print to our Color LaserJet M452. We can print to another printer type with no issues but have problems with the laserjet. One workaround for Excel that we found was to open Excel as administrator then open the file from within Excel. This allowed up to print without the error but we shouldnt have to take the extra steps.
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Re: Problem keeping wifi connection
Thanks for reaching us.
It might be due to either printer or PC far away from the wireless router. We would recommend to keep Printer and PC closer to router to have good signal.
Hope it helps.
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Re: office apps not printing
Hi, glad in one way it's not just us but on the other hand sorry to see someone else has similar issue. The only started a week ago never experienced it before. We identified a possible windows 10 update but even pc's without that patch still don't print without the error. Just wondering if one of the updates had driver updates for HP as something is definitely different from a week ago. It's as though the printer is not broadcasting the right paper type and getting confused when printing. I've re-opened my case with Microsoft as this is a big issue for us.
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Printer arm won't extend
The arm does not extend when printing
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Re: Officejet Pro 6960
We are having the same issue and have a little work around for now I guess chrome is working on a fix and it has something to do with print preview so you can try this below
I added this line to the end of the target to disable the print preview. This will disable the option to “Save as PDF” as well but its something to work through until Chrome creates the fix.
Right click on Chrome, propertied and add --disable-print-preview in the box below (There is a space between “ and -- )
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Can't print some documents from HP desktop to HP printer
Recently, I cannot print from documents to printer although wireless connection is intact. I can print test page and can print email from IE but not from chrome or firefox.
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Re: Unable to print from my computer
The problem most likely is the following Windows update: October 3, 2019—KB4524156 (Monthly Rollup)
Uninstall, reboot computer and try printing again 🙂
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new ink cartridge not printing
just got a new black ink cartridge delivered from the HP store. When I install it there are no error messages but no black ink comes out. I can check ink levels and it shows it as full.
When I put the old black cartridge I am replacing back in it prints fine. (but is low on ink).
Never had this happen before - any ideas?
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Re: office apps not printing
In the office products that you are having issues with add the following behind the target: right click and show in file, then right click properties add --disable-print-preview in the end of the target box (There is a space between “ and -- )
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Nearly constant real paper jams in my OfficeJet Pro 8720, despite cleaning, unjamming, etc.
I love this OfficeJet Pro 8720, however lately it is nothing but problems when trying to print.
Nearly upon every print it will jam, most notably by taking up too much paper... despite having fanned it out a couple times before putting it into the printer. That said, it's not always taking too many sheets... sometimes it just seems to get jammed, but I can't tell a specific area.
Based on one bit of guidance I found on HP's site I took apart all the user-accessible items and cleaned off the things like rollers, dust, etc... and unfortunately that hasn't helped either. I'm at loss as to what to do next.
Would love some more advice... I'm not as familiar with InkJets but I am wondering if there is something just worn out, but I wouldnt know what.
Thanks in advance for any help!
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Re: Remove and Reinstall Ink Cartridge Message
That's great! Happy to hear that.
If you need further assistance feel free to reach out to us.
Have a great day ahead!
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Printernot working
cannot print anything, replaced both ink cartridges and have nothing but problems since. (1) error message-one or more of the ink cartridges has a problem (2) tried everything in the instructions (used eraser on contacts, unplugged power cord from back of printer, then from wall outlet, then left unplugged over night, tired reloading software, firmware. now, the error message says (1) both cartridges are empty (2) the printer is busy?? has had this last error message for several days now??
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Re: office apps not printing
Hi, not quite sure what you mean by this?
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Re: HP OfficeJet 4658 wont print in colour
Hello @Sandytech20,
Unfortunately I couldn't find the option to fill out a web form when requesting for support.
Any other ideas on how to progress on this subject?
Kind regards,
Otto.
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HPC 5180 All in One, won't pick up photo paper in the photo tray to print
HP C 5180 All in One Printer.
Only recently, the printer won't pick up photo paper from the photo tray. I have watched the process inside the printer. The photo tray is inside, with photo paper. The rollers are spinning trying to pick up photo paper, after a few minutes, the tray returns to the original position. Error message says to load paper in the photo tray. I have repeated this process many times, but the printer rollers will not pick up the paper to be printed on. I have previously had great success printing on photo paper for several years.
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Re: HP OfficeJet Pro 6968 only blank pages
The link is broken, any updated one? Thanks!
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Inverted Duplex Printing from Officejet 8710 on Mac OS Mojave
I am using a MacBook on OS Mojave 10.14.6 and have encounter this problem which all the duplex printing from this printer was inverted. I have tried all the possible solutions I could find over the web and from the previous discussion in this community forum regarding this issue. Action performed as below:
-reset all printing setting
-install a driver of my printer from HP Support
-uninstalled and reinstalled the Adobe Reader
Please advise whether we have got to do a manual duplex printing from this printer or it was my setting problem.
Hope to hear you soon
Thank you
Regards
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