You should perform a printer rest. See here
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Re: my printer hp deskjet all-in-one 1050a isn't working all possible lights are flashing.
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Re: Unexpected Configuration Problem 0x80010105
That worked. I Uninstalled the 10/3 and 10/5 Updates and restarted my computer and I can print again! Hooray!!!!!
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Re: Officepro 8600 All In One Printer-new printer cartridges won't work
Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire:
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!
Thank you
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Re: How do I set time on Office Jet 3830 printer
I didn't notice the little boxes that showed there were more options if you swipe to the side.
My bad! Thanks Russ
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Re: Printer Jam
Thanks for the reply.
I tried the method proposed. It did not solve the problem.
If I push the button next to the power button, I hear the carriage move back and forth. When I open the cover, the carriage is stuck left.
Bob
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Re: hp printer 22622
Welcome to the HP Support Community.
Make sure the Wi-Fi Direct is on: On the printer control panel, press and hold the Wireless button ( ) and the Resume button ( ) together for three seconds.
You can press the Information button ( ) and the Resume button ( ) together to print the Wi-Fi Direct guide.
If the issue persists, let's restore the Printer's network settings: Press and hold the Wireless button ( ) and the Cancel button ( ) from the printer control panel together for three seconds.
Once done, connect the Printer to the Wi-Fi.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
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Re: "Less secure app" warning from Google
Some Gmail security options may block the printer from connecting to their servers.
Check if you are logged on to the same account as you are setting for the printer by clicking on this link:
https://myaccount.google.com/
In the Sign-in & security section click on Signing in to Google and ensure that "2-Step Verification" is set as "Off".
In the left pane click on Connected apps & sites and ensure that "Access for less secure apps" is set as "ON", otherwise the verification will fail.
Make sure to use smtp.gmail.com with SSL Checked and port 465.
Run a test for the outgoing user profile and check if the problem is resolved.
For more info, refer to this document.
Let me know how this goes.
If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
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Re: How do I change the language displayed on the control panel of my HP OfficeJet Pro 8020,?
My printer is not an officeJet pro 8020 it is just an office jet and I have noe of those icons you are showing
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My printer is printing blank pages
I have a HP Photosmart 6520 and I just changed the black ink cartridge to a 564 XL. Now when I try to print, all that comes out are blank pages. I have already checked the estimated ink levels, and my printer recognizes the new cartridge is full. When I try printing the "printer status report", "printer quality report" blank pages come out. I have also tried "clean printhead", and "align printer" and then tried printing, and blank pages come out again. What am I supposed to do now to fix it?
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Re: HP OfficeJet Pro 6978 won't print WORD documents
Welcome to the HP Support Community.
Recommend you to not do anything with the registry files.
Let's try to do a root uninstall and reinstall of the software:
Unplug any USB cable, if any, before doing this.
1.) In Windows, search for and open Programs and features
2.) Select your HP Printer
3.) Select Uninstall
4.) In Windows, search for and open Devices and printers
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'
6.) Open up the run command with the "Windows key + R" key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)
8.) Click on the "Drivers" tab
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom
10.) Select Ok
11.) Select Apply and Ok on the Print Server Properties windows
12.) Close Devices and Printers
13.) Open up the run command with the "Windows key + R" key combo
14.) Type c:/programdata and click Ok. Go to Hewlett Packard folder, remove any printer related folders & files.
15.) Restart the computer.
Once done, please download and install the software from here:
https://support.hp.com/in-en/drivers
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
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Re: Print spooler
What model printer are you using?
How is the printer connected to the PC?
For now, let us try these steps:
Reset the printer
- With the printer turned on, disconnect the power cord from the rear of the printer.
- Wait at least 60 seconds.
- Reconnect the power cord to the rear of the printer.
- Turn ON the printer, if it does not automatically turn on.
- Wait until the printer is idle and silent before you proceed.
Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.
Restart the network devices
- Turn off the Router, Printer, and the computer/ mobile devices.
- Wait for 60 seconds.
- Turn on the Router first and wait for all the lights to stabilize.
- Turn on the printer and allow it to configure itself.
Turn on the computer/ mobile devices
Keep me posted for further assistance.
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Re: Printer Jam
If the issue persists, please contact our HP Support team for Service Options as it could be a possible hardware issue:
1) Click on this link - www.hp.com/contacthp/
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the appropriate option based on your preference.
6) Fill the web-form and proceed further.
Keep me posted for any other assistance.
If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
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Re: I can't get the printer back online
Restart the network devices
- Turn off the Router, Printer, and the computer/ mobile devices.
- Wait for 60 seconds.
- Turn on the Router first and wait for all the lights to stabilize.
- Turn on the printer and allow it to configure itself.
- Turn on the computer/ mobile devices.
Run HP Print and Scan Doctor to diagnose and fix any driver issue
Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.
To know how to connect the printer to a wireless network, refer to this document.
Assign a static IP address to the printer
- Obtain the IP address of the printer – You can touch the “wireless” icon on the printer control panel to obtain the IP address.
- Type the IP address at the top of your web browser to obtain the printer EWS page on your computer.
- If you get any security notification, click on show details/advanced and 'proceed to this website'.
- Go to "Network" tab - General - Select "Network protocols" - Select "Enable IPv4 only" (or similar) - Apply the settings.
- Go to the “Network” tab – Click on “Wireless (802.11) – Then click on “Network address (IPv4)
- Click on the radio button which says “Manual IP” and then click “Suggest a manual IP address” to give a manual IP address to your printer.
- Click on the radio button which says “Manual DNS Server” and under manual preferred type 8.8.8.8 and under manual alternate type 8.8.4.4 (This is Google DNS server address)
Note: You may watch this video for a better understanding.
Let me know how this goes.
If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
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Re: Black and White Ink not working on HP Envy 4520
Hi,
This happens with black photocopies as well.
Even when I scan in a document that is black and white or in color it still prints in yellow/orange.
I am printing from the HP smart app on my mac.
I tried updating my printer firmware but it won't access the server to check for updates. Could this possibly be because I live on campus with a public server?
Thank you.
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Re: laserjet m254dw stopped working with word 265 this morning
Welcome to the HP Support Community.
Let's try to do a root uninstall and reinstall of the software:
Unplug any USB cable, if any, before doing this.
1.) In Windows, search for and open Programs and features
2.) Select your HP Printer
3.) Select Uninstall
4.) In Windows, search for and open Devices and printers
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'
6.) Open up the run command with the "Windows key + R" key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)
8.) Click on the "Drivers" tab
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom
10.) Select Ok
11.) Select Apply and Ok on the Print Server Properties windows
12.) Close Devices and Printers
13.) Open up the run command with the "Windows key + R" key combo
14.) Type c:/programdata and click Ok. Go to Hewlett Packard folder, remove any printer related folders & files.
15.) Restart the computer.
Once done, please download and install the software from here:
https://support.hp.com/in-en/drivers
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
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Re: Cartridge Problem
Welcome to HP support community.
Clean the electrical contacts
Gather the following materials:
Dry foam-rubber swabs or lint-free cloth (eyeglass wipes or coffee filters work well)
Distilled, filtered, or bottled water (tap water might contain contaminants that can damage the ink cartridges)
CAUTION:
Do not use platen cleaners or alcohol to clean the ink cartridge contacts. These can damage the ink cartridge or the printer.
Open the ink cartridge access door.
![Image: Open the ink cartridge access door]()
Wait until the printer is idle and silent before you continue.
Disconnect the power cord and any Ethernet or USB cables.
Lightly press down on the ink cartridge to release it, and then pull the ink cartridge out of its slot.
![Pressing down to remove the ink cartridge]()
CAUTION:
Do not remove both ink cartridges at the same time. Remove and then clean each ink cartridge one at a time. Do not leave an ink cartridge outside the printer for more than 30 minutes.
Hold the ink cartridge by its sides.
![Holding the ink cartridge by its sides.]()
Dip a clean foam-rubber swab or lint-free cloth into distilled water, and then squeeze any excess water from it.
Clean only the copper-colored contacts, and then allow the ink cartridge to dry for approximately 10 minutes.
![Clean the contacts]()
Lightly moisten another foam-rubber swab or lint-free cloth with distilled water, and then squeeze any excess water from the swab or cloth.
Use the swab or cloth to clean the electrical contacts in the carriage, located inside the printer.
![The carriage contacts]()
Either let the ink cartridge sit for 10 minutes to allow the cleaned area to dry, or use a new swab or cloth to dry it.
NOTE:
Make sure the ink cartridge is not left out of the printer for more than 30 minutes.
Hold the ink cartridge by its sides with the contacts toward the printer, insert the ink cartridge into its slot, and then gently push the ink cartridge until it snaps into place.
![Snapping the ink cartridge into place]()
Repeat these steps to clean and reinsert the other ink cartridge.
Close the ink cartridge access door.
Reconnect the power cord and any Ethernet or USB cables, unless your printer is connected to a wireless network.
Turn on the printer, if it does not turn on automatically.
You can refer this HP document for more assistance:- Click here
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
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Re: Officejet 3830 will not print color
Welcome to HP support community.
Perform root level uninstallation to remove all the printer related software's.
Press the Windows key + R on the keyboard to bring up the run menu.
Type %temp% in the run field, and click OK.
Look for, and open the folder starting with 7z (Example: 7zS2356)
Open folder Util
Open folder CCC
Run the uninstall_ L4.bat
When the uninstall has completed restart the computer
Press the Windows key + R on the keyboard to bring up the run menu.
Type %programfiles% in the run field and click OK.
Delete any HP/Hewlett Packard folders.
Download and install printer full feature driver
Click here to download the driver.
Once you install the printer, change the bellow settings to print in color.
- Open Devices and Printers by clicking the Start button , and then, on the Start menu, clicking Devices and Printers.
- Right-click the printer that you want to use, and then click Printing preferences.
- Make your choices, and then click OK.
- Under option Print color select color , then the OK button.
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
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Re: Printing slanted or angled text at the beginning and end of some of the lines of text, but no...
Welcome to HP support community.
Align the Printer
From the home screen, touch the Setup icon
![]()
, and then touch Tools.Touch the Down Arrow
![]()
, and then touch Align Printer. The alignment page prints.Lift the lid on the printer, and then place the alignment page print side down in the right front corner of the scanner glass.
![Placing the alignment page on the scanner glass]()
Close the lid, and then press OK on the control panel. The printer aligns automatically. Press OK to continue.
, and then touch Tools.
, and then touch Align Printer. The alignment page prints.
You can refer this HP document for more assistance:- Click here
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
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Re: Printing Quality Issue - Envy 5020
You can try changing the cartridges if you have a set, else I recommend you to contact the HP Support Team as this could be a hardware issue.
Link: www.hp.com/contacthp/
Note: Select the country accordingly to get the contact details for support.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Thanks!
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Re: Please help. The paper keeps jamming up inside the printer!
NOTE:Paper jams can be real or false. The printer might report a paper jam even when there is no jammed paper. The following steps apply to both real and false paper jams.
Step 1: Clear jammed paper from the printer
Paper jams can occur in multiple areas of the printer. If you cannot find the paper jam in one area, continue to the next area until the jam is located.
You need a flashlight to complete some of these steps.
FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE
(By the end of this article all the issues should be resolved)
If you've already done, the above and yet the issue persists, this could be a hardware malfunction.
Keep me posted, as I (Or a trusted colleague) shall follow-up on this case to ensure the concern has been addressed,
And your device is up and running again, only in case you don't get back to us, first!
That said, If the information I've provided was helpful, give us some reinforcement by clicking the solution and kudos buttons,
That'll help us, and others see that we've got the answers!
Good Luck.
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