Officejet 8600n network interface disabled - worked for last 5 years as Ethernet connected printer
Works on USB - prints and can access HP smart interface via USB
Reset to factory default
Cannot find how to re enable ...
Help ?
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officejet network disabled administrator
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Re: hp officejet 100 mobile printer
Hello,
Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire:
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
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• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
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Re: Printer display says it does not recognize by petterhead
Welcome to the HP Support Community.
Yes, it would be and buying a new printhead may or may not resolve the issue 100%.
I hope this answers your question. Let me know if you need any further assistance.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
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Re: Ink out of date
You can't override, information about expiration date is stored on an integrated circuit (chip) on each cartridge. You can probably look for aftermarket chips with a newer date.
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Re: 4620 not printing color
No that did not work
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Re: no ink when it prints
I have tried wifi printing also auto feed printing. The printer goes thru process and paper comes out blank. Also ran test print no words print, color prints on test.
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"Remove USB device from printer" error message on printer
When I turn on my HP Photosmart Premium c309 series I copy one sheet then ALWAYS receive the following error message: "Remove USB device from printer." I turn the printer off and back on then it will copy one sheet and give me the same error code again. I followed the previous instructions to unplug and how to replug but I still get this error.
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HP Officejet Pro 6970
Does anyone know if I can print on Envelope size A2 on an HP Officejet Pro 6970? Please. Thanlk you
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Re: the cartridges that were sent to me don't work, what should I do now?
I tried to do all the listed procedures but they didn't bring any results
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Re: printer offline
ks for the replay but the HP SMART APP is on my computer (Win 10) not on android.
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Re: Error code 5032
Welcome to the HP Support Community.
This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.
Please do check your inbox on the forums page for the private message.
Thanks!
Have a great day!
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Re: Error code 5032
Welcome to the HP Support Community.
This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.
Please do check your inbox on the forums page for the private message.
Thanks!
Have a great day!
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Re: rollover pages incorrect please help
Please can someone reply I've waited all day for a reply there are no phone numbers emails nothing. I need to print urgently.
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sorry it s a hp psc 1315 printer
sorry its a h p psc 1315 printer
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Re: Cartridges Missing
Welcome to the HP Support Community.
Let's try to reset the Printer here:
Turn the printer on, if it is not already on.
- Wait until the printer is idle and silent before you continue.
- With the printer turned on, disconnect the power cord from the rear of the printer.
- Unplug the power cord from the wall outlet.
- Wait at least 60 seconds.
- Plug the power cord back into the wall outlet.
- NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
- Reconnect the power cord to the rear of the printer.
- Turn on the printer, if it does not automatically turn on.
- Wait until the printer is idle and silent before you proceed.
Also, try connecting the Printer to a different wall outlet directly.
Clean the electrical contacts :
Gather the following materials:
Dry foam-rubber swabs or lint-free cloth (eyeglass wipes or coffee filters work well)
Distilled, filtered, or bottled water (tap water might contain contaminants that can damage the ink cartridges)
CAUTION:
Do not use platen cleaners or alcohol to clean the ink cartridge contacts. These can damage the ink cartridge or the printer.
Open the ink cartridge access door.
Figure : Opening the ink cartridge access door
![Image: Open the ink cartridge access door]()
Wait until the printer is idle and silent before you continue.
Disconnect the power cord and any Ethernet or USB cables.
Lightly press down on the ink cartridge to release it, and then pull the ink cartridge out of its slot.
Figure : Removing the ink cartridge
![Pressing down to remove the ink cartridge]()
CAUTION:
Do not remove both ink cartridges at the same time. Remove and then clean each ink cartridge one at a time. Do not leave an ink cartridge outside the printer for more than 30 minutes.
Hold the ink cartridge by its sides.
Figure : Holding the ink cartridge by its sides
![Holding the ink cartridge by its sides.]()
Dip a clean foam-rubber swab or lint-free cloth into distilled water, and then squeeze any excess water from it.
Clean only the copper-colored contacts, and then allow the ink cartridge to dry for approximately 10 minutes.
Figure : Cleaning the contacts
![Clean the contacts]()
Lightly moisten another foam-rubber swab or lint-free cloth with distilled water, and then squeeze any excess water from the swab or cloth.
Use the swab or cloth to clean the electrical contacts in the carriage, located inside the printer.
Figure : The carriage contacts
![The carriage contacts]()
Either let the ink cartridge sit for 10 minutes to allow the cleaned area to dry, or use a new swab or cloth to dry it.
NOTE:
Make sure the ink cartridge is not left out of the printer for more than 30 minutes.
Hold the ink cartridge by its sides with the contacts toward the printer, insert the ink cartridge into its slot, and then gently push the ink cartridge until it snaps into place.
Figure : Inserting the ink cartridge
![Snapping the ink cartridge into place]()
Repeat these steps to clean and reinsert the other ink cartridge.
Close the ink cartridge access door.
Reconnect the power cord and any Ethernet or USB cables, unless your printer is connected to a wireless network.
Turn on the printer, if it does not turn on automatically.
If the issue persists, please perform the remaining steps from this document: https://support.hp.com/us-en/product/hp-envy-photo-7100-all-in-one-printer-series/9073119/model/16471614/document/c05568395
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
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Re: My Hp Ink Tank 315 Cyan colour does not print. All other colours print
@cooldaze
If the issue persists, please contact our HP Support team for Service Options
1) Click on this link - https://support.hp.com/us-en/contact-hp
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web-form and proceed further.
Keep me posted for any other assistance
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
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Re: ‘Encryption credentials expired’ message
If you have no menu on your printer, look for Settings (the gear icon) or the word "Settings" on the display screen. Inside of Settings, look for Network. Somewhere in the network menu you should have an option to reset the security. Resetting the security settings is what worked for my HP printer (a different model than yours) with my Mac.
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Re: HP8620 does not print to the margins shown in the MS Office Print Preview
Welcome to the HP Support Community
To provide you with an accurate solution, I'll need a few more details:
Are you facing any issue while making a copy?
If you facing the same issue while making a copy use this link: https://support.hp.com/in-en/product/hp-officejet-pro-8620-e-all-in-one-printer-series/5367611/document/c04113501
If the copy is working fine.
Try changing the print settings
Use this link: https://support.hp.com/in-en/product/hp-officejet-pro-8620-e-all-in-one-printer-series/5367611/document/c02227495 which will help in changing the print setting.
Run HP Print Scan and Doctor to fix Driver issue.
Click on this link: https://support.hp.com/in-en/topic/printscandoctor For using HP Print and Scan Doctor.
If the issue persists, I recommend you delete the driver at the root level and Install the drivers, follow the steps below:
Remove the USB if connected
1.) In Windows, search for and open Programs and features
2.) Select your HP Printer
3.) Select Uninstall
4.) In Windows, search for and open Devices and printers
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose `Delete' or `Remove Device'
6.) Open up the run command with the "Windows key + R" key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between "printui.exe" and "/s")
8.) Click on the "Drivers" tab
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom
10.) Select Ok
11.) Select Apply and Ok on the Print Server Properties windows
12.) Close Devices and Printers
Then, Click on this link: https://support.hp.com/in-en/drivers/selfservice/swdetails/hp-officejet-pro-8620-e-all-in-one-printer-series/5367611/swItemId/bi-124140-4 to download and install the HP Officejet Pro 8620 e-All-in-One Printer series Full Feature Software and Drivers.
Try to print.
Keep me posted, how it goes!
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!
Cheers:)
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Re: HP C309a problem
Welcome to the HP Support Community.
Does the same happen while copying? Are you able to print photos in color properly?
Select a higher print quality setting
From the program you are using to print, click File, and then click Print. The Print dialog box opens.
Make sure the correct product is listed in the Name: drop-down list.
Click the button that opens the Properties dialog box. This name of this button varies depending on the software, and can be called any of the following:
Properties
Options
Printer Setup
Printer
Preferences
Click the Features tab.
From the Print Quality: drop-down list, select a higher print quality setting, such as Best or Maximum dpi.
NOTE:
The Maximum dpi setting is not available when printing on plain paper.
Click OK. The Properties dialog box closes and the Print dialog box remains open. Click OK again to close it.
You may also try changing ink cartridges.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
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Re: How to enlarge/reduce copies on HP 6968 printer
Hi,
Once clikcingCopy > Copy Document, tap the gear icon to access the Settings menu.
From there select Resize or Reduce/Enlarge and select the required sizing (e.g. Custom Size, Fit to Page)
Once confirming press the back arrow to the left of the screen once, then press Start Copy Black or Color.
Shlomi
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