how to resolve error code 59.00.01 in HP M855 printer
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how to resolve error 59.00.01 in HP M855
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Printing errors on HP LaserJet MFP M140w
Hello all,
I've been having errors printing over WiFi using the HP LaserJet MFP M140w. While simpler documents (simple letters, etc.) can be printed without any issues, trying to print a more complex document such as a PDF forms with barcodes, intricate watermarks, etc. does not seem to work.
I have already tried unplugging the printer from the power source, printing using my mobile phone, running diagnostics (which returns no errors) and printing using HP Smart. Reconnecting to the wifi does not solve the issue.
The test print always seems to work and complex documents are printed less than halfway, with the printer constantly trying to and failing to print the pages. No images can be printed either. Any help would be great!
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HP ENVY 5532, Printing issue
Hi all, having issues with HP ENVY 5532 lately. After printing one page, the screen on printer pops an error message stating paper too short (though always using A4 size) and then paper gets jammed. This issue has started recently. Any suggestions?
Thanks.
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Re: (Error Code: EBSOOP0013)
Solution for EBSOOP0013
Hope this helps.
Kind Regards
Andr-1611
If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.
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Re: Hi, I have an HP Envy Photo 7155.
Solution for Blue Screen 00829C98
Hope this helps.
Kind Regards
Andr-1611
If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.
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Request refund of pages printed without consent
I left my computer printing a 51-page document. It was going backwards and on page 5 when I left it, so nearly done. Unfortunately, when I returned, it appeared to have re-started the print job several times from the end, so I had something like pages 51-3 printed again, 51-47 and yet another repeat of 51 starting to print when I tried to cancel the job.
Unfortunately, this means I was billed for a huge amount of unwanted pages which I had not commanded to print. I only sent ONE copy of the document to print, not multiple copies.
As this was an error by the printer, I would like a refund of the excess pages printed in my Instant Ink account. No support is available according to the website, so I'm having to post publicly.
Please refund without any diversionary questions such as did I try this or that. I am a software professional with 7 years of experience and I know what I am doing. Failure to refund will be met with a CREDIT CARD DISPUTE.
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Re: hp 8600 - (12 years old) "there is a problem with the printer or ink system" is the message.
Hi @barbara203
Welcome to the HP Support Community!
Thanks for posting your query! We're here to help you get back up and running.
That error message can be frustrating, especially since you've never had trouble replacing cartridges before.
Let's go through some structured troubleshooting steps to see if we can resolve it before considering a repair.
Step-by-Step Troubleshooting for HP Officejet Pro 8600 Plus
1. Perform a Hard Reset
- Turn off the printer.
- Unplug the power cord from the printer and the wall outlet.
- Wait at least 60 seconds.
- Plug the power cord back in and turn the printer on.
2. Check the Ink Cartridges
- Remove all ink cartridges.
- Inspect them for any damage or leaks.
- Ensure they are genuine HP cartridges (HP's Dynamic Security can sometimes block third-party cartridges).
- Reinsert the cartridges firmly and ensure they click into place.
3. Clean the Printhead
- Open the printer’s cartridge access door.
- Remove the printhead carefully.
- Use a lint-free cloth dampened with distilled water to clean the electrical contacts.
- Let it dry for a few minutes before reinserting.
4. Update Printer Firmware
- Visit HP’s official support page for your printer model here.
- Download and install the latest firmware update.
- Restart the printer after updating.
5. Run a Printer Diagnostic
- On the printer’s touchscreen, go to Setup > Tools > Printer Status Report.
- If errors persist, try Setup > Tools > Clean Printhead.
6. Perform a Semi-Full Reset (Advanced)
- Press and hold # and 3 while turning the printer on.
- If the issue persists, try # and 6 instead.
Let me know how it goes! If you need more details on any step, I’m happy to refine the instructions further.
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊
Take care, and have an amazing day!
Regards,
Hawks_Eye
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Re: firmware 2019 officejet 8710
Hi @Tiboutt,
Thank you for reaching out to us! To ensure we can assist you effectively, we kindly ask that you respond in English, as it is the language we currently support here.
Take care and have a good day
HP Support
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Re: Officejet 3830 printer wont turn on but the green light is on the back
We sincerely thank you for your patience and co-operation during this troubleshooting process.
I'm sending you a private message to guide you on the next steps.
To access it, click the private message icon in the upper-right corner of your HP Support Community profile, next to your name.
If this resolves your issue, kindly mark this post as "Accepted Solution" and click "Yes" if it was helpful.
Take care and have a great day!
Regards,
Hawks_Eye
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Re: There is a o and the screen and power button is blinking
Hi @Grace1441
Welcome to the HP Support Community!
Thanks for posting your query! We're here to help you get back up and running.
An E0 error on an HP printer indicates a problem with the ink cartridges, typically that they are unusable, faulty, or incompatible. This could be due to incorrect installation, damage, or communication issues.
Troubleshooting Steps:
1. Reseat the Cartridges:
Open the printer, remove the ink cartridges, and then reinstall them, making sure they are properly seated.
2. Clean Cartridge Contacts:
Use a slightly damp (not wet) cloth or cotton swab to clean the gold contacts on the ink cartridges and the corresponding area in the printer carriage.
3. Power Drain:
Unplug the printer, wait a few minutes, then plug it back in and power it on. This can help reset any communication issues, according to one post.
4. Check for Compatibility:
Ensure you are using the correct ink cartridges for your specific HP printer model.
5. Replace Cartridges:
If the issue persists, replace the ink cartridges with new, genuine HP cartridges.
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊
Take care, and have an amazing day!
Regards,
Hawks_Eye
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After an update I can no longer print in black with an empty colored cartridge
After doing an update on xp-8500 printer I can no longer print in black only with empty cartridge or a non-HP cartridge. what can I do to print the way it was before the update?.
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Re: Printer screen light stays on after print job
@jmjones46, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding Screen Light Stays On After Print Job!
We're thrilled to have the opportunity to assist you and provide a solution.
The issue you're encountering with your HP Officejet 5740 printer, where the screen light remains on after completing a print job, may be due to settings or firmware changes that have occurred. Here are some steps you can take to resolve this issue:
Check Printer Settings:
- Access the printer's control panel.
- Look for settings related to power management or display settings.
- Ensure that the setting for the display or screen timeout is set appropriately to turn off after a period of inactivity.
Update Firmware:
- Check if there's a firmware update available for your printer model.
- Visit the HP Support website and enter your printer model to find and download any available firmware updates.
Restart Printer:
- Power off the printer by unplugging it from the power source.
- Wait for about 60 seconds, then plug it back in and turn it on.
- This may reset any temporary errors causing the display to stay on.
Factory Reset:
- If the issue persists, you can perform a factory reset on the printer.
- Refer to the user manual or HP support for detailed instructions on how to perform a factory reset.
Hope this helps!
Take care, and have an amazing day!
Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
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I can't print a page I choose
I asked to print page 1 of 32 ONLY and it refuses to do so. It starts printing from page 20 up to page 1 and I'm like... why? I have reset and nothing, finally I said forget it and let it print all 20 pages to toss out the last 19 pages.
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Expiration du certificat imprimante, HP 39 30 ?
Expiration du certificat imprimante, HP 39 30 ?
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Re: Expiration du certificat imprimante, HP 39 30 ?
Hey @Ggpilot
Hope you are doing fine!
Thank you for visiting our English HP Support Community. It would be ideal if the post was in English, so that other HP product users like you can also benefit from the information provided here. To ensure a quick response, it would be advisable to post your question in English.
We understand that English is not your primary language, so we advise you to use an on-line translator of your choice to post in the language of our Community.
Thank you for your understanding.
Regards
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Flashing lights.....removed device from surface
Power button, paper load, i button all flashing. I unplugged pushed cancel n wifi. Followed the list n nothing....removed printer from my surface and tried to reinstall but it can't find it
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Re: Como cambiar la red SSID para hacer una conexion inalambrica en una impresora HP Laser Jet P1...
Hi @Fausto_10830,
Thank you for reaching out to us! To ensure we can assist you effectively, we kindly ask that you respond in English, as it is the language we currently support here.
Take care and have a good day
HP Support
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My office jet pro 8600 is saying printer failure after we installed an off brand ink. Then replaced
I have a hp 8600 printer. I installed an off brand ink cartridge. It would not print. Removed and rep,aced with an hp. Still won’t print. Says system failure. I’ve done all the simple steps.. turning off and on. Do I need a new printer?
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Re: Photosmart E337 not turning on
@Nitlerom, Welcome to HP Support Community,
Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue
Check Your Batteries Carefully
The E337 uses 2 AA batteries, but here's what to be aware of:
Use brand-new high-quality batteries — try alkaline or lithium AAs, not old ones.
Some cameras won’t power on with NiMH rechargeable batteries unless they’re fully charged.
Double-check battery orientation — the springs typically indicate the negative (-) terminal.
Clean the Battery Contacts
Over time, battery terminals corrode or collect dust:
Open the battery compartment.
Look at the metal contacts inside — are they dirty or dull?
Gently rub them with a pencil eraser or Q-tip with isopropyl alcohol.
Let dry fully before inserting batteries.
Hard Reset the Camera (if possible)
Sometimes older cameras need a reset if they're unresponsive.
Remove the batteries and the SD card (if inserted).
Leave it without power for 10+ minutes.
Reinsert batteries and try again.
Check the Power Button and LCD
Press and hold the power button for 2–3 seconds.
Watch closely for any flicker on the screen or lens movement.
If you hear a click or whirr, the camera may be trying to start but has a power issue.
Check for Visible Damage
Any sign of battery leakage inside the compartment?
Broken battery door latch?
If yes, the issue may be hardware and need repair.
Try USB Power (if available)
Some Photosmart models power on when connected via USB to a computer.
Plug in the camera to a computer with a mini-USB cable (not micro-USB).
See if the camera powers up or is recognized.
I hope this helps.
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊
Regards,
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Re: Printer says not enrolled in HP instant ink but I am enrolled
- thanks for your reply @garp_senchau. HP instant ink stills shows I’m enrolled so to guess that means I have to cancel my current plan and re-enroll? Thee is no way to link the current plan? I’m trying to avoid cancelling and reenroll because a. I was just booked for it and b. I have rollover pages I haven’t used that I’m sure I will lose.
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