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Re: Enabling web services for hpeprint

March 4, 2025, 6:14 am
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@PHAMOSO, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

Restart the Printer and Computer

  • Turn off the printer. Unplug the power cord from the printer and the wall outlet.
  • Wait for at least 60 seconds. Plug the power cord back in and turn on the printer.

Run HP Print and Scan Doctor:

Update Printer Firmware

  • Go to the HP Customer Support - Software and Driver Downloads page. Enter your printer model number and search for the latest firmware update. Follow the instructions to download and install the firmware update.

I also suggest checking out the following guide for more in-depth troubleshooting. 😊:

HP Smart app errors during setup and account registration | HP® Support

Can't connect an HP printer to Web Services | HP® Support

HP printer setup (HP Smart app) | HP® Support

 

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

If my response helped you or made things easier, I’d truly appreciate it if you could mark it as an Accepted Solution! ✅ This not only helps others find the right fix faster but also spreads the support. 💙 And if you found my reply helpful, tapping "Yes" on "Was this reply helpful?" means the world- it ensures more people get the solution they need! 🌟 Your small action can make a big impact! 💪😊

 

Regards,

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Printer won’t connect to change of Wi-Fi

March 4, 2025, 6:20 am
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My HP deskjet2540 all in series printer will not connect to my new Wi-Fi, was working okay under old 

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Re: Laser Jet Pro MFP 281 fdw won't recognize size of refilled letter paper, prints off center

March 4, 2025, 6:24 am
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None of these suggestions worked.  Just bought a new printer.

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Re: Problem with Printer or print system

March 4, 2025, 6:24 am
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@Johnreste, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

To help us get started on resolving your issue, could you please share your HP unit's product number with us?

Need help finding your product number? We've got you covered! Check out this handy guide:  Click here

 

Meanwhile you can perform these steps:

Restart the Printer and Computer

  • Turn off the printer. Unplug the power cord from the printer and the wall outlet.
  • Wait for at least 60 seconds. Plug the power cord back in and turn on the printer.

Run HP Print and Scan Doctor:

Update Printer Firmware

  • Go to the HP Customer Support - Software and Driver Downloads page. Enter your printer model number and search for the latest firmware update. Follow the instructions to download and install the firmware update.

Also, refer this document: HP OfficeJet Printers - Resolving 'Print System Problem' or 'Problem with Ink System' Errors | HP® Support

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

If my response helped you or made things easier, I’d truly appreciate it if you could mark it as an Accepted Solution! ✅ This not only helps others find the right fix faster but also spreads the support. 💙 And if you found my reply helpful, tapping "Yes" on "Was this reply helpful?" means the world- it ensures more people get the solution they need! 🌟 Your small action can make a big impact! 💪😊

 

Regards,

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Offline problem with HP Officejet Pro 8120e series.

March 4, 2025, 6:41 am
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By using the HP print doctor the app ask for user admin to fill in the password. I did not create the user admin and therefor I have no idea what to fill in. Please help

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Print blank page on start up

March 4, 2025, 6:51 am
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The printer prints a blank page on start up and sometime gets jammed 

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Re: Black streaks on my returns when printed with HP 9010 printer. I used PDF and cleaned printer...

March 4, 2025, 6:54 am
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@Pennypoopy, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

PDF Rendering Issues:

  • If the streaks only appear on certain PDF documents, try printing a different PDF file to see if the issue persists.
  • Open the PDF in a different reader (Adobe Acrobat, Edge, Chrome) and print from there.
  • Try printing the form as an image (In Adobe Acrobat: Print > Advanced > Print as Image).

Reinstall Printer Drivers

  • Go to Control Panel> Programs> Programs and Features. Find and uninstall any HP printer software.
  • Go to the HP Customer Support - Software and Driver Downloads page. Enter your printer model number and download the latest drivers. Follow the on-screen instructions to install the drivers.

Smudged Rollers or Ink Residue:

  • Manually clean the rollers with a lint-free cloth and distilled water. Streaks can be caused by ink buildup inside the printer.
  • Try a nozzle check and alignment from the printer’s maintenance menu.

Lines on the page can be caused by different issues, depending on the type of line.

  • Smudged or streaky marks: This may be due to a dirty fuser. Over time, toner can build up on the fuser and get transferred back onto the paper.
  • Thin, defined black lines: This could mean the drum or developer is scratched, causing the laser to refract and create a defect.
  • Blank or white lines: Something may be blocking the toner from reaching the paper. Check the transfer roller under the toner for obstructions.
  • Repeated marks or defects: A dirty fuser could be the cause, especially if glue or wax from labels and envelopes has built up.

Reference: Resolve copy problems with HP printers | HP® Support

 

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

If my response helped you or made things easier, I’d truly appreciate it if you could mark it as an Accepted Solution! ✅ This not only helps others find the right fix faster but also spreads the support. 💙 And if you found my reply helpful, tapping "Yes" on "Was this reply helpful?" means the world- it ensures more people get the solution they need! 🌟 Your small action can make a big impact! 💪😊

 

Regards,

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Error code MemAllocError Position 21

March 4, 2025, 6:59 am
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If anyone else has seen or knows what this code means any help would be appreciated!

 

I’m trying to print my kid’s project which has colors and a good amount of graphics (solar system) but nothing too complex and I keep getting the message:

 

PCL XL error

Subsystem: GEDI

Error: MemAllocError

Operator: ReadImage

Position: 21

 

my printer has enough memory and I’ve printed other colorful material before that are complex with no issues. I tried printing one page at a time but only the first page printed. 

I tried contacting HP support but it’s crazy they want me to pay $89 just to tell me what the error code means since my warranty expired last month. 

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I have a HP Officejet 8100 printer wont print

March 4, 2025, 7:04 am
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I have a HP Officejet Pro 8100 printer that is connected by USB printer cable. The printer shows online in control panel but when you do a test page it gives a print error. I tried swapping the printer with the same model, change the ink cartridges, power cycled the printer and pc, checked for paper jams and even swapped the printer head. I have also tried reinstalling the drivers for the printer, but I get the same error when trying to print.

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Re: Pictures printing out terrible

March 4, 2025, 7:07 am
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top on photo paper left bottom plain paper right bottom originaltop on photo paper left bottom plain paper right bottom original

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Showing error code

March 4, 2025, 7:14 am
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Printer showing error code OXB8D18066

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Pinter won’t start. Powers up, but error code shown. F0.01.01.02

March 4, 2025, 7:14 am
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Powers up. Get message to restart and if problem continues to contact someone,  

‘error code F0.01.01. 2

FW version 6.22.4-202411261957

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Re: Printhead Missing, Not Detected or Incorrectly Installed 0xc19a0023

March 4, 2025, 7:19 am
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Cleaning the print head contacts with alcohol then running multiple cleaning and alignment cycles seems to have fixed the issue - thanks

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Re: Event Code 62.80.AO on HP 8035

March 4, 2025, 7:22 am
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@RichieFenton-1, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding Event Code 62.80.AO! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

Event code 62.80.A0 for an HP printer indicates a paper jam or obstruction in the printer. To resolve this issue, follow these steps:

 

  1. Turn off the printer and unplug it from the power source.
  2. Open all access points and remove any paper or objects causing the jam.
  3. Check for any torn pieces of paper or debris and remove them.
  4. Reassemble the printer and plug it back in.
  5. Turn on the printer and try printing again.

Refer to this HP document for more assistance:- Click here

 

Keep me posted. 

  

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

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Error message every print job

March 4, 2025, 7:23 am
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Every print job that I send to the printer over 2 or 3 pages in length, I receive an error message that the job can not be printed.  The print job does print.  But then the job sits in the queue until I run the print doctor to clear the queue.  The printer works but it is very annoying to run a print job and then run print doctor to fix the errors.  I did not have this problem with my windows 10 machine.  My windows 11 machine is new, not an upgraded windows 10 machine.

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Error 41.07.22 on HP Color LaserJet MFP M480f

March 4, 2025, 7:32 am
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I have an issue on printer HP Color LaserJet MFP M480f. The error 41.07.22 appear on the printer screen

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Re: My 9 yr old HP Officejet Pro 8600 printer showing printer failure problem w printer or ink sy...

March 4, 2025, 7:42 am
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I have the same problem, new yellow cartridge says "PrinterFailure", put the depleted one back in and it comes up fine. I tried replacing all 3 to the new set and that didn't work. With the depleted set in place I tried cleaning the printhead (setup>tools submenu). No help. Trying the align the printhead says you must replace depleted cartridge to resume printing.

 

I guess I'm also left with the solution described in this thread to pay the money for a new printhead, or just eat the cost of the ink and get a new printer.

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Re: My 9 yr old HP Officejet Pro 8600 printer showing printer failure problem w printer or ink syste

March 4, 2025, 7:51 am
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<<I’m experiencing the same issue as others have reported. I’d like to hear if anyone who bought a new printhead have tried it with the ink cartridges that weren’t cooperating.>> 

 

Sorry. I cannot help. I'm still using the "Starter" set" which came with the new printhead. When these are depleted, I'll try the cheap alternative cartridges which I used to use in the old printhead

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Re: BANDEJA DE PAPEL

March 4, 2025, 8:08 am
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Hi @Nadia2606,

 

Thank you for reaching out to us! To ensure we can assist you effectively, we kindly ask that you respond in English, as it is the language we currently support here.

 

Take care and have a good day

 

HP Support

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Continuous HP8200 Pagewide XL Pro stacking issues

March 4, 2025, 8:09 am
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Subject: Ongoing Stacker Issues – Seeking Solutions

 

Hi everyone,

 

We're experiencing ongoing issues with our stacker. The machine isn't stacking properly—our 30x42 prints come out staggered rather than in a clean, uniform stack. This makes binding nearly impossible, forcing us to manually separate and restack each drawing set just to make them bindable. It's a major bottleneck in our production process.

Service technicians have been here over eight times, but they continue to insist the machine is functioning "to spec." Despite their recommendations—including running dehumidifiers—we have seen no improvement. As it stands, this machine is practically useless until the issue is resolved.

 

Has anyone else encountered this problem? If so, any insights or solutions would be greatly appreciated, as service has been no help so far.

 

Thanks in advance!

 

Best,

-Scott

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