Quantcast
Channel: All Printing Errors or Lights & Stuck Print Jobs posts
Viewing all 310355 articles
Browse latest View live
↧

Re: hp laserjet p1005 printer installed but not recognized on my pc.

March 4, 2025, 1:03 am
$
0
0

Hi @felekelion 

 

Welcome to the HP Support Community! 

 

Thanks for posting your query! We're here to help you get back up and running.

 

I understand you are unable to print from your PC and you need assistance to fix it.

Not to worry I'll do everything I can to help get this sorted for you.

 

POWER RESET 

 

Let's do a power reset on your printer by following the steps below.

 

Press the Power button to turn on the printer.

With the printer turned on, disconnect the power cord from the rear of the printer.

Unplug the power cord from the wall outlet.

Wait at least 15 seconds.

Plug the power cord back into the wall outlet.

Reconnect the power cord to the rear of the printer.

Note: Please connect the printer directly to a wall outlet.

If the printer does not turn on by itself, press the Power button to turn it on.

 

Print Scan Doctor

 

HP provides a free tool called HP Print and Scan Doctor to diagnose and resolve printing and scanning problems. 

 

Download and run HP Print and Scan Doctor from the link below to quickly and automatically perform several troubleshooting tasks known to resolve this issue. 

When this link is clicked, HP Print and Scan Doctor is downloaded using your Internet browser's download capabilities.

Link: https://support.hp.com/in-en/help/printscandoctor

 

Update the firmware on an HP printer


HP regularly releases new firmware versions for printer enhancements, app updates, or issue fixes. Update the firmware regularly to get the most out of your printer.

Click on the link below for instructions on how to update the firmware of your printer.

https://support.hp.com/in-en/document/ish_1776648-1643972-16

 

 

If this solution hit the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

↧
Search

Hp printer does not print after setup and USB connection.

March 4, 2025, 1:31 am
$
0
0

I have a Hp Deskjet 3755 connected to the computer by USB. It prints the test page OK, but when I print another document, the printer deletes it immediately from the printer queue. I installed and deleted the printer several times with no avail. Any ideas to help?

↧
↧

Re: Hp6001 inadvertently begins printing numbers, symbols, letters

March 4, 2025, 1:31 am
$
0
0

Hi @TST252 

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

If your HP printer is printing random numbers, symbols, and letters instead of the expected content, it's likely that there's a communication issue or a problem with the printer drivers. Here are some steps you can take to troubleshoot and fix the issue.

 

Check Printer Connection:

  • Ensure that the printer is properly connected to your computer or network.
  • If you are using a USB connection, try using a different USB port on your computer.

Update Printer Drivers:

  • Make sure that you have the latest drivers for your HP printer installed on your computer.
  • Visit the HP official website and download the latest drivers for your specific printer model.

Restart Printer:

  • Turn off the printer, unplug it from the power source, wait for a minute, and then plug it back in.
  • Turn the printer back on and check if the issue persists.

Clear Print Queue:

  • Open the print queue on your computer and cancel all print jobs.
  • Restart the computer and try printing again.

Print a Test Page:

  • Print a test page directly from the printer to check if the issue is related to the computer or the printer itself.
  • Refer to your printer's manual for instructions on how to print a test page.

Check for Malware or Viruses:

  • Run a thorough antivirus scan on your computer to ensure that it is not infected with malware or viruses that may be affecting the printing process.

Reinstall Printer Drivers:

  • Uninstall the existing printer drivers from your computer.
  • Download and install the latest drivers from the HP website.

Adjust Print Settings:

  • Ensure that you have selected the correct paper size, orientation, and other print settings before printing.

Update Browser or Software:

  • If the issue occurs when printing from the internet, make sure your web browser is up to date. Consider trying a different browser.
  • If printing from a specific application, ensure that the application is updated to the latest version.

 

By following these steps, you should be able to identify and resolve the printing issue with your HP printer.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

 

Regards,

Hawks_Eye

 

↧

The printer was not working and stuck since 3 days.

March 4, 2025, 1:36 am
$
0
0

The printer was not working since 3 days. When i turn on the printer its didn't give any response,but its all light are blow and stuck 

↧

Changed nbn provider. Have connected my printer to new nbn wifi but unable to print.

March 4, 2025, 1:37 am
$
0
0

On hp smart app it’s says I’m connected to wifi and ready to print. I try print from my iPhone to printer and it queues but doesn’t print. Have printed test page fine. I’ve always air printed from my phone no drama 

↧
↧

Re: Printing out a proxy connection status report.

March 4, 2025, 1:39 am
$
0
0

Hello, 

 

Wats up.....

Just update the printer firmware. You can use HP doctor assistant installing using your laptop, or copy the firmware to usb then update firmware using usb.

 

Hope it helps you.

 

Thank you,

 

Taskmanager0215

↧

hp deskjet 2752 e wireless printer solid blue light but not printing

March 3, 2025, 4:05 pm
$
0
0

Have hp deskjet 2752e wireless printer does not print. Solid blue light on top printer panel. Message saying printer not connected? Can put page on glass and will copy that page,but will not print from internet. Tried everything I know.

↧

Fehlermeldung

March 4, 2025, 2:21 am
$
0
0

POST /ipp/print HTTP/1.1

Kontakt: Keep-Alive

Inhalt - Typ: application/ipp

User-Agent: Windows Internet Print Provider

Inhalt-Länge: 571

Host: localhost

G attributes-charset utf-8Httributes-natural-language enEprinter-uri ipp

 

Zwischendurch druckt mein HP Color LaserJet 3 Seiten, ohne dass ein Druckauftrag ausgelöst wurde. Auf der ersten Seite steht der Text, die zwei anderen Seiten sind leer. Wir verwenden Windows 10 Home, Version 22H2. Dieses Problem besteht seit dem letzten Update.

Wir haben bereits alle Treiber des Druckers deinstalliert und neu installiert. Ebenfalls ist die neueste Firmware des Druckers seit gestern installiert.

Hat jemand eine Idee, was das für ein Problem ist?

 

Halle

↧
Search

A7W93-80668

March 4, 2025, 3:32 am
$
0
0

@Ozdemox I supply you this head.

↧
↧

Expired Certificate how to fix

March 4, 2025, 3:42 am
$
0
0

Can not print error Expired Certificate 

↧

Re: HP Smart Tank 515 during full reset fixed @ A letter

March 4, 2025, 4:13 am
$
0
0

Hi

I try all the above solution, but still stuck with A letter on display

↧

Re: Officejet 8600 shows damaged cartridge error for C,M and Y cartridge.

March 4, 2025, 5:02 am
$
0
0

The printer does not allow me to do any cleaning procedure in its current status.

I did follow the cartridge / head cleaning procedure in the link you provided with no success.

↧

Re: HP ENVY6420e only prints in green

March 3, 2025, 8:18 pm
↧
↧

"What are the best ways to maintain and clean HP printers, laptops, and other devices.

March 4, 2025, 12:55 am
$
0
0

HP products, such as printers, laptops, and desktops, are known for their reliability, but proper maintenance is crucial to ensure they continue to perform well over time. Here are a few tips for keeping your HP devices in top shape:

  1. Printers: Regularly clean the print heads, remove any paper dust or ink residue from the interior, and use a lint-free cloth to wipe down the outer surfaces. Make sure to replace ink cartridges promptly to prevent leaks or clogs.

  2. Laptops & Desktops: Dust and dirt can accumulate quickly, especially around the keyboard, screen, and vents. Use a microfiber cloth for the screen and a soft brush for vents to avoid damaging the internal components. Be cautious when cleaning around ports to prevent any moisture from entering.

  3. General Tips: Always unplug devices before cleaning and avoid using harsh chemicals. Consider investing in a dust cover for your HP printer when not in use to protect it from dirt and debris.

For those who don't have the time to clean their devices or need more thorough cleaning, professional cleaning services like Pinheiros Cleaning offer tailored cleaning solutions that ensure your equipment stays in excellent condition. They provide home and office cleaning services and can help with maintaining a clean workspace, which includes tech equipment cleaning.

↧

Re: my printer in in "error state".

March 4, 2025, 5:18 am
$
0
0

@ptimccag, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding your printer bring in error state! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

If your HP DeskJet 3772 printer is showing a "Printer in Error State" message, try the following troubleshooting steps:

 

Check Basic Connections

  • Ensure the printer is powered on and connected properly.
  • Check if the USB cable (for wired connections) is securely plugged in.
  • If using Wi-Fi, make sure your printer is connected to the same network as your computer.

Restart Printer & Computer

  • Turn off the printer and unplug it from the power source.
  • Shut down your computer as well.
  • Wait 1-2 minutes, then turn everything back on and check if the error persists.

Check for Paper Jams

  • Open the printer’s paper tray and remove any stuck paper.
  • Check for any loose or foreign objects inside the printer.

Ensure Ink Cartridges are Properly Installed

  • Open the cartridge access door and reinsert the ink cartridges.
  • If the ink levels are low or the cartridge is faulty, consider replacing it.

Update Printer Drivers

  • Go to HP official website and download the latest drivers for the HP DeskJet 3772.
  • Install the drivers and restart your computer.

Check Windows Printer Settings

  • Open Control Panel→ Devices and Printers.
  • Right-click your HP DeskJet 3772 and select "See what's printing".
  • If there are stuck print jobs, cancel them.

Run Windows Troubleshooter

  • Press Windows + I→ Update & Security→ Troubleshoot.
  • Select Printer and run the troubleshooter.

Disable “Use Printer Offline” Mode

  • Go to Control Panel→ Devices and Printers.
  • Right-click your printer and ensure "Use Printer Offline" is unchecked.

Check for Windows Updates

  • Sometimes, outdated Windows updates can cause issues.
  • Go to Settings→ Update & Security→ Check for updates.

If the issue persists, let me know what steps you've already tried, and I can provide more specific solutions! 😊

 

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

↧
Search

Enrolling in instantink

March 4, 2025, 5:33 am
$
0
0

I really do not like to the fact that you have to enroll in some thing before I can use my new printer. It seems that hp has a system to cause you to spend a lot more money than just the original purchase. This is twice that my system was comprised and the printing job and data entry were completely halted and lost either job or apt because I needed to either pay customer Service to correct the issue or I couldn't even use printer or my laptop.

↧

Re: My H-P Envy 5660 performs perfectly when using paper stock., but not cardstock

March 4, 2025, 5:41 am
$
0
0

@Scrumhalf, Welcome to HP Support Community,

 

Oh no! 😱 That sounds super frustrating, especially when you're trying to print your beautiful greeting cards and everything worked fine for years! It’s like your printer suddenly went on strike just when you need it most. 

While buying a brand-new printer might sound tempting, let's not give up just yet. There are a few things we can try to get those cards printing again without giving in to the "throw it away" advice. We'll work some magic and see if we can get the HP Envy back on track. 💪✨

 

Restart the Printer and Computer

  • Turn off the printer. Unplug the power cord from the printer and the wall outlet.
  • Wait for at least 60 seconds. Plug the power cord back in and turn on the printer.
  • Restart your computer to ensure there are no pending software issues.

Reinstall Printer Drivers

  • Go to Control Panel> Programs> Programs and Features. Find and uninstall any HP printer software.
  • Go to the HP Customer Support - Software and Driver Downloads page. Enter your printer model number and download the latest drivers. Follow the on-screen instructions to install the drivers.

Run HP Print and Scan Doctor:

Update Printer Firmware

  • Go to the HP Customer Support - Software and Driver Downloads page. Enter your printer model number and search for the latest firmware update. Follow the instructions to download and install the firmware update.

Also, i recommend going through this guide and check if the paper type and setting are selected correctly: HP print settings guide | HP® Support

 

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

If my response helped you or made things easier, I’d truly appreciate it if you could mark it as an Accepted Solution! ✅ This not only helps others find the right fix faster but also spreads the support. 💙 And if you found my reply helpful, tapping "Yes" on "Was this reply helpful?" means the world- it ensures more people get the solution they need! 🌟 Your small action can make a big impact! 💪😊

 

Regards,

↧
↧

Re: printing not Clear issue

March 4, 2025, 5:52 am
$
0
0

Hi @5137474382 

 

Welcome to the HP Support Community! We're thrilled to have you on board! 

 

Thanks for posting your query! We're here to help you get back up and running. To better assist you, could you please share your printer's serial number or product number with us via private message? 

 

Need help finding your product number? No worries! Check out this handy guide: 

https://support.hp.com/in-en/document/ish_2039298-1862169-16 

 

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

 

Now, let's dive into the issue! Could you please elaborate on what's happening with your printer? The more details you provide, the better we'll understand the problem and the faster we can resolve it! 

 

We're all ears! 

 

Regards, 

Hawks_Eye

↧

My printer is disconnected from the Internet

March 4, 2025, 5:54 am
$
0
0

My printer is disconnected from the Internet and cannot connect. Wi-Fi wireless. The Wi-Fi indicator flashes, the information button resets. Also shows 0! and everything flashes on the screen.

↧

HP 8620 power button stuck

March 4, 2025, 6:07 am
$
0
0

Power button appears stuck. Won’t switch off or on. How do I fix?  Been an excellent 

↧
Viewing all 310355 articles
Browse latest View live
Search