Impressora X57945 flow colorida, com erro quando vai imprirmi em apartir de 7 folhas, e quando usa o scaner da o mesmo erro, e reiniciar a impressora, a mesmoa tem um mês de instalada.
Tela de erro sumbliada de vermelho, ERRO 49.2F.FF
Já atualizei fiermeware, em duas versões, e não resolveu.
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ERRO
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Re: impression recto verso
Hey @verseau42,
Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.
Thank you for your understanding.
Regards,
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HP Envy printer - all lights blinking on & off
The printer has all error lights blinking on & off rapidly. It says it's offline. I cannot get it to stop. Have restarted it (and computer) multiple times, as well as unplugging it. Have checked for jams or cartridges being stuck. It stops blinking if you open the casing, but resumes again as soon as it's closed. And by ALL the lights, I mean ALL the lights. The print quantity lights keeps blinking between a 6 and E.
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Printer failure message
I have a HP Officejet Pro 8610 printer. I am getting a printer failure message that states “there is a problem with the printer or ink system. Turn printer off, then on. If problem persists, contact HP”. I’ve tried turning it off and on but the same message appears. Help!
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Printer Stuck in Printhead loop
My printer is stuck in a printhead loop. When restarted (unplugged or powered down) it will tell me I need to allign the printhead. I follow the instructions and it gets stuck with the progress bar that keeps spinning. I have tried restarting and unplugging and even replaced the ink cartridges with ones HP sent me. I cant reset it I cant print with it. It is stuck in one big loop. Please advise.
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Printer failure error
This is a HP officejet 7610 printer. It will not work, but display does light up with a "Printer Failure" error. It does not say why the printer is failed, it just will not work
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Re: Error cartucho
Todo lo he hecho.
He mirado la página de HP, en español y en inglés. He intentado todo lo que dice y nada.
Gracias por contestar.
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HP OfficeJet Pro 7740 blocking all printing due to using a non-HP chipped cartridge
I installed a non-HP chipped Black ink cartridge and it is now blocking my useage for printing. I've tried updating the firmware, turning "Cartridge Protection" off, and every other suggested fix I could find on the internet. The display continues to display an error of "Non-HP Chip Dectected" and prevents me from printing.
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printer asks to load paper into tray 1, but there is only a tray 2
My printer suddenly will not print when I send a job from my computer. It prints test pages. It keeps prompting me to load paper into Tray 1, but the only tray on the printer is labeled "2."
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Re: Error cartucho
Hello @Jencasa
try an assistant as indicated below:
HP® Service Center Locator - United States | HP® Support
Regards
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HP ENVY 6000 series [C739FC] does not print (MacOS 14.6.1)
Using HP ENVY 6000 series [C739FC] with macOS Sonoma 14.6.1.
HP Smart software updated via app store.
MacOS software is up to date.
Printer is connected to wifi.
HP Smart print status: ready.
Jobs go to printer and appear in queue. Job does not print automatically. In Print Center I manually start print job. I get the error message: "Print job was not accepted." Printer error occurs with all jobs sent to printer.
Printer does scan documents.
Printer does make copies.
Printer does print jobs from iOS 17.6.1.
Printer does print jobs from iPadOS 17.6.1.
Printer DOES NOT print jobs from macOS 14.6.1.
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Re: HP PSC 950xi Printer Port/Printer Que Error
Thanks you Rachel, after working on the issue more, I received other errors; device error and error in the queue. Apparently the drivers that I downloaded from HP support for this printer and the ones from Microsoft, do not support the HP Psc 950xi printer/scanner on Windows 11.
Thank you very much for your response, am sure it will help others with similar issues on other printers.
TmK
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can't get two sided printing to work even though I checked it
I have an HP LaserJet Pro 200 color MFP M276nw. I have a Chromebook. The printer is connected and working; however, I cannot get it to print two sided. When I print something, there is an option for two sided printing. Even when I check the box, it does not print on both sides. Please help.
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Re: ERRO
Hi
Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.
Thank you for your understanding.
Regards,
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6055e will not print, red light flashes
HP smart shows all okay on printer but it will not print. red
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Re: HP PSC 950xi Printer Port/Printer Que Error
Hi @TmKwiat,
Thank you so much for your response. I am glad the issue is resolved.
Is there anything else that I can help you with today?
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.Take care and have a great day ahead!
Rachel571
HP Support
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Re: Can not print B&W on HP Color LaserJet MFP M476dw from Macs
For others that might be having the same issue, I spoke to HP TAC and I now know the source of the problem.
My problem was the same as reported with my HP MFP 476dw. I replaced my black toner cartridge with an HP cartridge, the other color cartridges were still good and I printed many documents from my Apple MBP several weeks ago. Last week, my MBP running Sonoma 14, suddenly reported low toner and it wouldn't print. Like the reported problem, after a couple of hours of updating and troubleshooting, I noted my iPhone would print the same file just fine. I spent two hours with Apple support, they helped me load the lates HP software, I delete the printer from the settings, reinstalled and nothing worked. In the end, the MBP reported the print jobs to be waiting for the printer to be ready. The printer was ready and the internal diagnostics reported everything was fine.
In the end, I called the HP support number, it required a fee of $39 because the warranty had expired, I agreed to pay and I was very fortunate to speak to a support person that spoke perfect English, understood the Apple environment and quickly determined we had an expired security certificated. After update the certificate, the printer was fine and it still is.
So, why doesnt' the HP update the certificate automatically, or report the problem as such? I presume that once the certificate has expired, nothing works. I recommend calling HP, spend the $39 and call it a day.
Just for the record, I am displeased with the HP staff member that replied to this thread, requested private email communications and never posted the outcome, but was glad to find the HP TAC member I spoke found the problem quickly and easily. It's possible this problem will affect other older printers for the same reason, so be on the lookout and call HP.
Guill
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Re: Cannot confirm Instant Ink account as cannot access wireless settings
Hi @DaveB93,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
It sounds like your HP Envy 5010 is stuck on an error screen related to Instant Ink and is not allowing you to access the settings to reconnect to your wireless network. Here’s a structured approach to resolve this issue and get your printer back to normal operation:
1. Basic Troubleshooting
**a. Power Cycle the Printer:
- Unplug the Printer: Disconnect the power cord from the printer.
- Wait: Leave it unplugged for about 60 seconds.
- Reconnect: Plug the power cord back in and turn the printer on. This might help clear temporary issues.
**b. Reset Wireless Settings:
- Press and Hold Wireless Button: If your printer has a wireless button, press and hold it for about 15 seconds. This might reset the wireless settings and could help in accessing the menu.
2. Accessing Printer Settings
**a. Use the Printer’s Control Panel:
- Navigate Menu: If the touchscreen is unresponsive, try using any physical buttons if available to navigate through the menu. Sometimes printers have physical buttons for menu navigation even if the touchscreen is not functioning correctly.
**b. Hard Reset:
- Factory Reset: If possible, perform a factory reset to restore default settings. This might clear the stuck error message. Check the user manual or HP’s support site for specific instructions on how to perform a factory reset on your model.
3. Reconnect to Wireless Network
**a. Use the HP Smart App:
- Open the App: Download and open the HP Smart app on your smartphone or tablet.
- Add Printer: Try to add your printer through the app and follow the on-screen instructions to reconnect it to your wireless network.
**b. Wireless Setup Wizard:
- Manual Setup: If you can access the wireless setup wizard, use it to reconnect your printer to your Wi-Fi network. This is usually found in the printer’s settings menu.
4. Troubleshoot Instant Ink Subscription
**a. Verify Subscription Status:
- HP Instant Ink Account: Log in to your HP Instant Ink account online and verify that your subscription is active and there are no issues with your account.
I hope this helps.
Take care and have a good day.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Rachel571
HP Support
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Re: Printing on my HP laserjet 3755 is connected and has INK but pages come out blank.
HI Irving unfortunately it did not solve the problem
I also tried to change the network is connected to see if it worked... but it did not solve it , I have 3 identical printers and the three are doing the same thing 😞
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59.F0 error
I have M570dw, it's booting up perfectly. But whenever it tries to print, it gives 59.F0 error. I have disassembled and remove felt pad and clean up the solenoid face that is known to be stucked often. I also check the sensor detecting ITB gear, and I'm sure its working fine. I'm at loss now where to continue this diagnostic. Previous firmware 2002, updated to 2020, error is still there. Without transfer belt it gives error at startup, so as stated before, sensor is ruled out. There is small sound like a slipped gear before main roller spins, but this happens long before with no problem. Can someone give me any clue please. Service manual will be highly appeciated
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