If you are enrolled in instant ink and do not have a valid internet connection for the printer you will get that message. Same if you are signed up for HP+. Constant internet connection is required for both programs.
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Re: New Warning Message from Printer
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Re: I always have to cycle on and off or unplug and plug in my printer for it to start printing
“Accepted Solution” Please tell me where to find this. I see nothing on our conversation page that even suggests this. I did click on feedback but that was all I saw.
Thanx
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Re: I always have to cycle on and off or unplug and plug in my printer for it to start printing
OK. I did find "Accepted Solutions" and did not see my posts or any way to give a thumbs up or any other positive feedback like you mention. Directions please.
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Re: PRINTER QUITS/CRASHES
Hi @FrankFL1,
Welcome to The HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand what you're experiencing with your HP Color LaserJet Pro MFP M281fdw printer. It can be frustrating when a device doesn't work as expected, especially when you've invested in it.
Let's try some troubleshooting steps to see if we can resolve the issue:
- Restart Printer: Turn off your printer, unplug it from the power source, wait for a few minutes, then plug it back in and turn it on again. This simple step can sometimes resolve minor issues.
- Update Printer Firmware: Ensure that your printer has the latest firmware installed. You can usually find firmware updates on the HP website. Updating the firmware can sometimes fix bugs and improve printer performance. Update the firmware on an HP printer
- Check Printer Connections: Make sure that the printer is properly connected to your MacBook and that all cables are securely plugged in. Additionally, ensure that the printer is connected to a stable power source.
- Check Printer Settings: Double-check the printer settings on your MacBook to ensure that the correct printer is selected and that there are no print jobs stuck in the queue.
- Reset Printing System: On your MacBook, go to System Preferences > Printers & Scanners, right-click on the printer, and select "Reset printing system." This will remove all printers from your system, so you'll need to re-add your printer afterward.
- Reinstall Printer Drivers: Uninstall the printer drivers from your MacBook and then reinstall them. You can download the latest drivers from the HP website.
Refer to this document: HP Color LaserJet Pro MFP M281fdw User manual
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
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Re: I always have to cycle on and off or unplug and plug in my printer for it to start printing
WHEW! OK. stars given, comments made, no "thumbs up" icon to click on, all else done and the printer is still working perfectly. Thank you.
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Re: HP Laserjet M234dwe My LaserJet keep blinking and displaying the number 79
https://support.hp.com/gb-en/document/ish_10603522-10603574-16
this worked for me. I'll update this ticket if issue returned.
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Re: My HP Officejet Pro 8025e validating please wait
HI @gjmlmt,
We hope you’re doing great. We just want to send a follow-up message to check how things are and whether you still need our help. If you still do, we’re just a DM away.
Take care and have a good day.
Gaya1239
HP Support
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Re: My HP Officejet Pro 8025e validating please wait
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Re: CONNECT h20629.www2.hp.com:443 HTTP/1.0
I'll try these steps and let you know if the problem gets fixed!
Thanks!
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how do I reassemble paper tray on my 8025e printer. Can't get top back on.
how do I reassemble paper tray on my HP 8025e printer. Can't get top back on.
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HP LaserJet M110w - Changed the cartridge and now it wont print
My printer was low on ink and stopped printing anything other than the printer status sheets saying "printer cannot print - ink low". So i purchased a new cartridge, and replaced it (HP 141A cartridge). I turned off the printer fully, unplugged it, re-plugged it in. It still only prints these printer status sheets. The status sheets now indicate that the ink is normal, but it doesn't say why it won't print? It keeps directing me to the HPSmart page but it doesn't tell me the issue.
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Re: Error B80B1E8A displayed on the screen of my HP OfficeJet Pro 9015 All-in-One Printer
Hi @RantiBaba,
Welcome to The HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.
The error code B80B1E8A on your HP OfficeJet Pro 9015 printer typically indicates a hardware issue. Here are some steps you can try to troubleshoot and resolve the problem:
Reset the Printer:
- Turn off the printer and unplug it from the power source.
- Wait for a few minutes (at least 60 seconds) to allow the printer to reset completely.
- Plug the printer back in and turn it on.
Check for Paper Jams:
- Open the printer cover and check for any paper jams or obstructions inside the printer.
- Carefully remove any jammed paper, if present.
Inspect Ink Cartridges:
- Ensure that the ink cartridges are properly installed and are not empty.
- Remove and reinsert the ink cartridges to ensure they are seated correctly.
Update Firmware: Update the firmware on an HP printer
- Check if there are any firmware updates available for your printer model on the HP website. If so, download and install the latest firmware update.
Perform a Hard Reset:
- If the issue persists, you can try performing a hard reset on the printer. This will reset the printer to its factory settings.
- To perform a hard reset, you typically need to press and hold the power button for at least 15 seconds until the printer turns off. Then, release the button and turn the printer back on.
Refer to this document: HP OfficeJet Pro 9015 All-in-One Printer User manual
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
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Re: Error message that printer is out of paper
Hi @riramos17 ,
Thank you for your response, I appreciate your efforts. As the issue persists, I am sorry to hear that I'm sending out a private message to assist you with the next course of action.
Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.
I hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the“Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
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Why does my HP PRO 8710 require me to reload it every time I need to print
HP Officejet Pro 8710. Only ever prints nonce. I then need to remove it from the list and then add it. It asks me for the code. I re neter this and it print. It then goes offline and then I have to reload it back into the printer queue in order to print again.
Driving me mad.
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I have a 5745 color printer. Alignment failed on new color cartridge. How do I clean the printheads?
I was changing the color ink cartridge. Alignment test failed. Told to clean printheads. What are they? How do I clean them? Printer is HP5745.
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Where to by new printerhead for HP OfficeJet Pro 7720?
I have a HP OfficeJet Pro 7720. While changing the ink cartridges the contacts of the printerhead to the corresponding contact of the black cartridge have broken. The damage cannot be repaired by myself. Therefore, I urgently need a new printerhead.
I'm working in Mongolia so that I need a spare parts supplier nearby.
Perhaps the community can help me. For your answers thank you very much in advance!
Best wishes
Dr. Ulrich Andree
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I yellow light is on and won't go.
The Yellow light on information button does not go off. All efforts could not remove it and its blocking printing. Just registered on hp instant.com but understand that 3rd party hp won't work on the printer. But I have jobs to do pending the arrival of instant ink, please help me.
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Printing multiple pages
My laser jet printer HP M201dw prints multiple pages after each print job. how do I stop this additional printing from occurring. The additional pages are mostly blank but for the same 4 lines at the top of each page that reads:
Content length 179,
Content Type: application/ ipp
Host: local host
6440 attributes charset utf 8httributes natural language en eprinter urilipp
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hp 6420e prints alignment page after every print request
every time i print something it prints an alignment sheet to do alignment again
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Re: What does the icon "ADF Error" stand for?
Hi @SteveJH018,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
The "ADF Error" icon on your HP Envy 6455e printer stands for an "Automatic Document Feeder Error." This error typically indicates an issue with the Automatic Document Feeder (ADF) which is used for scanning or copying multiple pages automatically.
Here are some steps you can take to troubleshoot and correct this issue.
Check for Paper Jams:
- Open the ADF cover and check for any paper jams or pieces of paper stuck in the feeder. Remove any debris carefully.
Align the Pages Properly:
- Ensure that the pages are properly aligned and not crumpled or bent. Misaligned or damaged pages can cause feeding issues.
Clean the ADF Rollers:
- Dust or dirt on the rollers can cause feeding problems. Use a lint-free cloth slightly dampened with distilled water to clean the rollers inside the ADF.
Check the Paper Size and Type:
- Make sure that the paper you are using is within the supported size and type for the ADF. Some types of paper, such as very thick or glossy magazine pages, might not feed well through the ADF.
Reload the Document:
- Remove all the pages from the ADF and then reload them. Make sure the stack of pages is not too thick and that it meets the printer's specifications.
Restart the Printer:
- Turn off the printer, wait for a minute, and then turn it back on. This can sometimes reset any errors.
Update Firmware and Drivers:
- Ensure that your printer's firmware and drivers are up to date. You can check for updates on the HP support website.
Use Flatbed Scanner for Difficult Pages:
- If the problem persists with certain pages, you can use the flatbed scanner to copy those pages instead of the ADF.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
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