I have a HP 3700 printer. I want to turn off the direct wifi light. i want to use only the usb cord
↧
How to turn off direct wifi?
↧
Re: Laserjet P2055dn prints only from tray 1, manual feed.
To answer your question, yes I am a printer tech with 20+ years field experience, which I find more useful than any of the classroom training I have taken when it comes to troubleshooting problems and being able to explain things to non-technical people.
↧
↧
Re: Flashing buttons
Thanks for the answer. I will try this and let you know
↧
Re: Envy 4520 error code 0XB86B7430 - meaning?
Hi !
Y have the same problem with this error code !
Please help me !
↧
Re: Flashing buttons
Sure, let me know how it goes.
↧
↧
Re: My Envy 5530 Stuck on "Now printing" and "Canceling
To assist you better, is the printer screen stuck at this error?
If yes, and if you have already tried a power reset and the issue persists, there are no other steps that can resolve this issue.
Please reach out to the HP Technical Support team in your region regarding the service/replacement options for your printer.
Follow the instructions below to reach them:
1) Click on this link - https://support.hp.com/us-en/contact-hp
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill out the webform and proceed further.
If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes, you may use this link to find the phone number of the regional HP Support team: HP Phone Assist Worldwide
Keep me posted for any other assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.
Have a great day!
↧
Re: HP Color LaserJet 4700dn (firmware CF card image file)
That's an amazing effort and quite a good job you did to make the printer work.
I used the dd command it was something like: dd if=/dev/sda of=4730.image
↧
Re: HP Color LaserJet 4700dn (firmware CF card image file)
Valsimot thanks a lot (hvala drug) your image was the key to get my CF into the right file system 🙂 Puno pozdrava i hvala ti
↧
Re: HP 7301
I understand you are not able to print on envelopes. Are you able to print on regular paper?
The error E1 occurs if the paper in the input tray does not match the paper settings.
Press the Cancel button
.
Load the correct paper or change the paper size in the software.
Resend the print job.
What size envelopes are you using?
This model printer supports Envelope( #10, Monarch, 5.5 bar). Click here to check the printer specifications.
Hope this helps! Let me know how it goes.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.
Have a great day!
↧
↧
Re: region reset
Hi @yissbodner,
I'd like to help!
I understand you moved and the printer is not is accepting the new region cartridges.
We need to perform a regional reset on the printer to resolve this issue.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Yes" on the bottom right to say “Thanks” for helping
↧
Re: Sprocket select printer printing issues
Please note that Sprocket printers are now supported by a strategic partner. For more information on Sprocket printers, Kindly visit https://sprocketprinters.com/pages/support
You can also email hpsprocket@caglobal.com for Sprocket support or visit https://sprocketprinters.com/pages/contact-us
Hope this helps!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.
Have a great day!
↧
Re: Instant Ink Issues After Factor Reset
Hi
I'd like to help!
I understand you are receiving "Cartridge cannot be used until printer is enrolled in HP Instant Ink"error.
Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.
Let me know.
And, Welcome to the HP Support Community
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Yes" on the bottom right to say “Thanks” for helping!
Have a great day!
↧
Re: printer error number D48D58 i can print from ipad but not lapop
To assist you better, what model printer are you using?
Refer to this document to know how to find the Product Name or Product Number.
- Which application are you trying to print from?
- Have you tried printing different types of documents like PDF, Word, or Webpages and check if the issue persists?
Keep me posted for further assistance.
↧
↧
Re: hp office jet 9015 shows blue screen with code 01B3B8E6 help!!
Hi
I'd like to help!
I understand you are receiving a "01B3B8E6" error on the printer screen.
We can perform a factory defaults on the printer to resolve the issue
Try the below suggestions -
Reset the product
With the printer turned on, disconnect the power cord from the rear of the printer.
Unplug the power cord from the wall outlet.
Wait at least 60 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the printer.
Turn the printer on. HP recommends plugging the printer directly into a wall outlet.
To restore the printer to the original factory defaults
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ).
2. Touch Printer Maintenance.
3. Touch Restore.
4. Touch Restore Factory Defaults. A message appears stating that the factory defaults will be restored.
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Yes" on the bottom right to say “Thanks” for helping!
↧
Re: My printer says printhead problem event code 62.80.15
Hi
I'd like to help!
I understand you are receiving a printhead problem event code 62.80.15.
Try the below suggestions
Reset the product
- With the printer turned on, disconnect the power cord from the rear of the printer.
- Unplug the power cord from the wall outlet.
- Wait at least 60 seconds.
- Plug the power cord back into the wall outlet.
- Reconnect the power cord to the printer.
- Turn the printer on. HP recommends plugging the printer directly into a wall outlet.
Try the steps in the document --Error Indicates Faulty Printhead
Also, try the steps in the document to resolve the missing black issue -Black Ink Not Printing, Other Print Quality Issues
If the issue persists, I'd suggest you contact HP in your region regarding the service options for your printer
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
↧
Re: error code0x610000a , how to fix please?
Hi
I'd like to help!
I understand you are receiving a 0X61000a error.
Try the below suggestions -
Reset the product
- With the printer turned on, disconnect the power cord from the rear of the printer.
- Unplug the power cord from the wall outlet.
- Wait at least 60 seconds.
- Plug the power cord back into the wall outlet.
- Reconnect the power cord to the printer.
- Turn the printer on. HP recommends plugging the printer directly into a wall outlet.
Try the steps in the document --Error Indicates Faulty Printhead
If the issue persists, I'd suggest you Contact HP in your region regarding the service options for your printer
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
↧
Re: HP Envy 7858 menu is stuck on HP screen during start up. I have tried everything with no luck.
Hi
I'd like to help!
I understand the printer is stuck on initialization scree
Try the below suggestions -
Reset the product
With the printer turned on, disconnect the power cord from the rear of the printer.
Unplug the power cord from the wall outlet.
Wait at least 60 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the printer.
Turn the printer on. HP recommends plugging the printer directly into a wall outlet.
Also, try updating the printer's firmware -HP Printers - Updating or Upgrading Printer Firmware
If the issue persists, I'd suggest you contact HP in your region regarding the service options for your printer
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Yes" on the bottom right to say “Thanks” for helping
↧
↧
Re: Printer in error state
Hi @AARBAUGH90,
I'd like to help!
To assist better -
- Are you able to make copies using the printer?
- What's the application you are trying to print from? Have you tried printing from a different application or device?
- How is the printer connected to the device USB or wireless?
Keep me posted.
And, Welcome to the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Yes" on the bottom right to say “Thanks” for helping
↧
I simply need to change my shipping address. I searched the website high and low, no luck!
Why is do they make it so complicated to do a simple task such as updating my address? Poor customer service and website design. I have been trying for months now to no avail and I haven't received my ink forwarded to my new address via the USPS
↧
Fix Black Screen For Color Laseejet Pro MFP M283fdw
Hello,
My Hp Color laserjet MFP M283fdw is on But the screen is black and appears to be off and possibly broken when the printer is on. I have turn the printer on and off several times as well as plugged and unplugged it from the wall outlet. The screen does not react and appears to be off when I touch it.
Neither my phone app or laptop can find the printer when the printer is on. When powering on and off, the printer screen stays dark.
The printer sounds like it makes normal noises when it is turned on or off or if the paper tray is opened and closed.
Any help to fix the problem would be welcome.
Thank you.
↧