The identification of my printer in the post is incorrect it is an 8720 printer.
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Re: 8720 Printer Control Panel
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Re: MY PRINTER ITS STOKED, PRINT TO SLOW
Hey
Thank you for visiting the HP Support Community!
Admin and Mods are here to guide the customer to get the best experience from the Community.
To help volunteers that reply to posts in the Community, please provide more details about your issue. Here are some recommendations of information that can help volunteers to better understand and provide support to your question:
- Exact model of your printer / Desktop/ notebook (if you need help, click here for information on how to find your model number model).
- Operating system (including revisions made with service packs, 32-bit or 64-bit, etc.)
- Connection method - USB, physical LAN, or wireless?
- Error messages - on the printer display and/or computer, any patterns for flashing lights.
- Any system changes before the problem starts (Example: Operating System Update, Software installation);
Note: If you post a new message sharing more details, based in our recommendation above, your chances to get a better response that can help you issue will be higher. To post another message click HERE.
Regards,
MarcusC
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HP Envy Photo 6220 ‘Cartridge Problem’ notification
My wife has recently purchased a HP Black Ink cartridge as a replacement for the original from purchase. During installation the display told me that one of the cartridges (the black one) has a problem. I have since followed the troubleshooting advice and the guidance found on the post HP Envy Photo 6220 problem with cartridge during installatio... - HP Support Community - 6764425 however the problem persists.
May the cartidge be defective? I am reluctant to buy a new one as we use the printer so little.
Many thanks,
Tom
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Re: Envy Photo 7855
Hi
I'd like to help!
I understand the printer is stuck on the initialization screens
Try the below suggestions-
Reset the product
With the printer turned on, disconnect the power cord from the rear of the printer.
Unplug the power cord from the wall outlet.
Wait at least 60 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the printer.
Turn the printer on. HP recommends plugging the printer directly into a wall outlet.
Also, try updating the printer's firmware -HP Printers - Updating or Upgrading Printer Firmware
If the issue persists, I'd suggest you contact HP in your region regarding the service options for your printer
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping
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Printhead problem! HP Office Pro 8710
Printhead Problem HP Officejet PRO 8710
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Re: Error code 388
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
- Did you make any changes to your printer?
- What seems to be the exact issue with your HP Product today?
- Could you share the screen where it's displaying an error?
Keep me posted for further assistance.
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Re: Office jet pro flashing lights
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help,
If you have already performed the steps from the document HP printer does not turn on: https://support.hp.com/in-en/document/c04100778 and the issue persists, it could be a hardware failure.
Please reach out to HP Support in your region regarding the service options for your printer. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Hope this helps!
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
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Can not get consistent printing on anything but letter size
I just purchased a OfficeJet Pro 8025e because it prints on a wide variety of media. I specifically need 5x7 and this printer is supposed to print this size.
I set my Word (2016) document up and it looks perfect on screen and in print preview. I set up the printer for 2L (5x7) and loaded the media. I have wasted over a hundred sheets of 5x7 because it doesn't print/align properly. Then at times, it acts like it prints but spits out blank pages. I've tried everything from tweaking the document settings and the print settings and printer settings and nothing works consistently. It might print 5 or 10 correctly and then back to printing misaligned or blank sheets. Oh and it does print perfect on letter size paper and cardstock, 4x5 and 4x6 envelopes but as soon as I go back to 5x7 it won't print correctly.
I'm frustrated to the point I am ready to send this back. I am not a rookie at this. I have desktop published for over 30 years and have used HP printers for over 20 years. i only upgraded to this one recently when my old OfficeJet died (it was 12 years old).
Please HELP and please provide useful and helpful answers. Yes, I've upgraded drivers, installed, reinstalled, etc.
Thank you!
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Re: HP Officejet Pro 8600 Plus. Error code B8A2F2E8
Welcome to the HP support community.
I understand that you are getting a B8A2F2E8 error and I am glad to assist you.
You might have to reset the printer to fix this issue.
I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
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Re: Bypassing Setup Cartridges officejet 5230
Welcome to the HP support community.
I understand that you want to bypass setup cartridges, I am glad to assist you.
I am sending you a private message with the steps to skip setup cartridges and complete the printer's initial setup. Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
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Re: Document not printing correctly wasting free print pages
I understand you facing print quality issues.
To assist better-
1) Does the copy print out the same way?
2) What's the application you are trying to print from? Have you tried printing from a different application or device?
While you respond to that, let's print a Print Quality Diagnostic page -
Load paper into the input tray.
Open or search for the HP folder in your list of installed software programs, click the folder for your printer, and then click the name of your printer.
The HP Printer Assistant software opens.
On the HP Printer Assistant window, click Maintain Your Printer.
Click the Device Services tab, and then click Print Quality Diagnostics Page (
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).
Post the Print Quality Diagnostic page here so we can help you further.
You may also refer to this document with steps to fix the " Print Quality Issues" issue applicable for your printer - Print Quality Issues
Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
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Power button light staya on, printer not turning on
Printer is not starting only power button light stays on. That is also once in 2-3 times after switching on and off. Please tell me solution
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Re: Bluetooth Smart will not enable
Thank you for posting on the HP Support Community.
I understand you are not able to print from your PC. Bluetooth Smart is not required for printing. It is only used by the printer to search and connect to a wireless network/device.
Let us try these steps to resolve this issue:
Restart the wireless router, printer, and the PC
On the printer screen, go to Setup > Network Setup > Restore network settings
Go back to Network > Wireless > Wireless setup wizard and select your network.
- Make sure the printer and the PC are connected to the same wireless network.
- Either a 2.4GHz network or a 5GHz network.
- If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both networks.
- Try printing.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
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Print Avery 5147 on an HP 8600
I want to Print Avery 5147 on an HP 8600. I do not know how to load the 4 by 6 sheet (2 Labels)
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Re: Printed just stopped printing. Wont do stand-alone copy either
Printer still will not work on ANY of my previously working computers
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Re: OfficeJet Pro 8035 Error message B343EC67 and Blue Screen
Welcome to the HP Support Community! I’m here to help.
I understand you are getting this error on the printer screen. We will have to perform a factory reset to resolve this issue.
I have sent you a private message with a set of instructions to perform a reset. Kindly check the same, this might help you to resolve this issue. Check next to your profile name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
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Laserjet pro M254dw printing off bottom of 8.5 x 11 paper when set at US letter
JMRI manifests printing off the bottom of letter size paper. I find nothing in the software, in the MacBook computer or the printer that will let me adjust margins. The operating system is MAC OS 11.5.2.
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WPS not blinking (laser jet pro M15w)
Hello,
The WPS button doesn’t work. I push it for 3 or 5 seconds but the light doesn’t turn on. I have all ready tried reset. The button lights and than turn off. Can you help please?
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Re: Power button light staya on, printer not turning on
HP officejet Pro 6978 will not print after removing 4 items from que and no will not turn off. Kept showing "cancelling" in screen of printer. I have tried to turn off but does not window keeps showing shutting down and power button stays on....help. How do I get printer back to running again?
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Hp envy photo printer 7855 display will not advance to next screen
Won't reboot so I can see the menu. Stays on the hp screen with one dot lit. on/off switch will not work. I have tried to unplug it, hold the on/off button for 15 seconds and then reconnect. Still will not work.
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