Re: HP DESKJET INK ADVANTAGE 3635 PAPER MISMATCH
Hi , Thanks for getting back to me. How is the printer connected (USB/wireless/Wi-Fi Direct)? From what you're describing, you're using printer sharing, which HP does not support. Printer sharing is...
View ArticleRe: hp officejet 8600 pro admin password
Can you please send me the reset information as I have forgotten the password and login for my 8620 and need to get it back on my Wifii
View ArticleRe: Printer's designated IP address not recognised.
What happens when you run the Print and Scan Doctor? Which errors is it unable to fix? If I know that I should be able to help you further.
View ArticleRe: My wireless hp printer Envy 5540 has error code OXB8602FA4
Hi. i've just bought a new Envy 5540, today, and it has error code OXB8602FA4. I've tried to reset the printer as described but it doesn't seem to work. Did you get a fix?
View ArticleDisplay shows carriage jam. Carriage moves freely. Cant further operate past...
I have followed the step by step instructions multiple times. The carriage seems to move freely and without obstruction. I cannot operate any further past the "carriage jam" screen
View ArticleRe: False paper jam on J6480
Hi Aardvark1, Thanks, that was the ticket. Works great now. I had to log onto my wifi, etc., but I'm back. For some reason, the rollers that pulled the paper were just not decending before. I took...
View Articlemissing cyan and yellow when printing
I had been printing with no problems when the color on my pages started printing out-of-true. I replaced the cyan and magenta ink cartridges which were low. The next few pages printed fine, then the...
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Re: PRINTER NOT ACTIVATED ERROR CODE 20
Hi , Welcome to the HP Support Forums! I see that you're unable to save your project in Printmaster Gold 18. I would be happy to look into this with you and please remember to return to this thread and...
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Re: printing from a hp photosmart 7510
Hi , Thanks for reaching out to the HP Support Forums! I understand that you're unable to print a section of a document or page on your HP Photosmart 7510 e-All-in-One Printer. I would be happy to help...
View ArticleRe: I keep getting a Printhead Error message
The time for replacement can vary depending on what country you are in as well as various other issues. I have seeen reports ranging from a few days to a few weeks. Were you given a case ID? Do not...
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Re: Printing order
The Deskjet 6980 driver is compatible with the Officejet Pro 8600 series (including the 8630) and provides page order as well as other features missing from the Officejet Pro 8630 driver including:...
View ArticleRe: HP Inkjet 7110
I have the appropriate team within HP to follow-up with your issue. They will likely request information from you in order to look up your case details or product serial number. Please look for a...
View ArticleRe: Connection to wifi
Used "restore network defaults" on the printer (under the setup menu). Finds the correct network, but when it tries to connect say s"invalid passphrase" - even though it is correct.
View ArticleHP Envy 4500 says my printer is paused?
It keeps telling me me printer is paused. I've reset the printer, I've deleted the document and strat another one and the same "printer is paused message comes up. I can not find where to reset this????
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Re: pink horizontal lines in printing on envy 4524
Hi , Thanks for reaching out to the HP Support Forums! I understand that you're getting pink horizontal lines on color printouts. I will certainly do my best to help you and please remember to return...
View ArticleRe: HP2545 Will Not Print wirelessly
Hi , Here are the steps to contact HP for phone support. Contact HP:Step 1. Open link: http://h22207.www2.hp.com/us-en/contact-hp/Step 2. Enter Product number or select to auto detectStep 3. Scroll...
View ArticleRe: PRO X476dw squeals when printing
We have the same problem. Did you ever find a solution?
View ArticleRe: Connection to wifi
Temporarily remove the security off the routers SSID. Now try to connect to your unsecured SSID. Are you successful? If yes go back and add WPA2-AES with a simple password and test again.
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