Getting double image when printing
i'm getting a double image print. both in color and blackI have been printing fine for the pass 4 years with this printer. Only recently has it started acting up. its been 3 weeks of buying new ink...
View ArticleRe: 3830 Won't print in colour
Thanks for your response but I'd prefer not to allow anyone remote access to my laptop.It would be helpful if you would send me questions and suggestions on here instead.
View ArticleLetter of Volatility
I recently sent a request for a Letter of Volatility to [EDIT]and received the reply "To obtain Statements of Volatility (SoVs), please contact your sales representative". The products I'm interested...
View ArticleRe: Firmware update dynamic security HP OfficeJet Pro 6970 after December1, 2016
, Welcome to the HP Support Community! As of now, we do not have any information regarding the firmware update for the printers manufactured after December 1, 2016. HP will push notification on the...
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Re: HP Photosmart 5520 - HP update via wifi has caused blank printing issue
, Welcome to the HP Support Community! Apologies for the inconvenience caused. Let us try these steps to resolve this issue: Reset the printerWith the printer turned on, disconnect the power cord from...
View ArticleProblems copying with my HP 9015
I have set up my HP 9015 printer to print in black ink only but when I make a copy it still is copying in color. How do I make the printer copy in black only? Thank You - Steven
View ArticleRe: My Envy 5055 will not print. The light on front is on and won't go off...
Welcome to HP Community!I suggest you perform a hard reset using the below steps:Turn the printer on, if it is not already on.Wait until the printer is idle and silent before you continue.With the...
View ArticleRe: Printer does not recognise non-genuine cartridges
, Welcome to the HP Support Community! Are you using HP Ink cartridges? You may refill your cartridges or use remanufactured cartridges, but you may run into problems. HP will not guarantee the...
View ArticleRe: Problems copying with my HP 9015
By default, the printer is set to copy in color.If you want to copy in black-and-white, touch the Gear > Copy Settings to change the default color.
View ArticleRe: change INK CARTRIDGE ON MY 8028 office jet pro. The cover to access...
Welcome to HP Community!The carriage, which holds the ink cartridges, stalls in the printer, and a Carriage Jam message displays on the printer control panel. A paper jam might have occurred...
View ArticleRe: non stampa più
, Welcome to HP Support Community! To provide you with an accurate solution, I would like to know the following- Do you have any issues with the printhead or ink cartridges?Is there any error message...
View ArticleRe: Printer suddenly stopped printing blue
Thank you for posting on the HP Support Community. Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue: Use the link to complete the below-mentioned...
View ArticleHP ENVY Photo 7858
I received a HP Envy Photo 7858 printer that from a relative who had won it. There were not Setup Cartridges included. I am trying to setup this printer and purchased new cartridges and installed...
View ArticleRe: Printing streaked with cyan and magenta.
After replacing all cartridges, the issue minimized but is back with a vengeance again. Just about ready to switch to another make of printer after two 8100 printers printhead failures and now this.
View ArticleCannot print.
When trying to print I receive an error message = Printer in and error state. Have shut down, reconnected wifi, downloaded new printer. Will print off line. Not from computer. Any suggestions?
View ArticlePrinter only prints half-page when using HP glossy photo paper!
The printer will only print half a page when I use HP glossy photo paper. Using any other paper (printing and copying) it prints a full page. This is really bad when I need to print a photo. I'm...
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Re: My printer sends me an alignment sheet every time I turn it on. How do I...
Welcome to HP Community!I suggest you complete the alignment and the printer would say alignment successful, use the below steps for assistance:Follow these steps to print a test page, and then...
View ArticleReduce image by 75%
Could anyone please tell me how to reduce the size of my image to 75% on hp envy 4520 using windows 10 Thanks.
View ArticlePrinter is printing blank page
HP Officejet Pro 6968 has a new black ink cartridge but the paper is blank. The printer works fine, the page is just blank. Does anyone know if the 3 color cartridges have to be full to print in...
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