Re: keep getting a configuration error message
This could be an issue with the driver installed. Let us try some steps to resolve the issue- Update the printer firmwareDownload available firmware updates from the HP websiteWith the printer on and...
View ArticleRe: Error codes
That's unfortunate. Feel free to contact us with any concerns related to HP products.Happy to help!
View ArticleRe: spooler test cannot
Have you run the HP print and scan doctor program which can be found in the HP Printer Assistant?
View ArticleRe: PRINT FROM A HP DISCJET 2544 TO AN I PHONE 6S
, Welcome to the HP Support Community! Let us follow these steps to connect the printer wirelessly to the iPhone: Use WPS to connect the printer to your wireless network.Locate the WPS button on your...
View ArticleRe: Black bars when printing
, Welcome to the HP Support Community! Let us try these steps to resolve this issue: Reset the printerWith the printer turned on, disconnect the power cord from the rear of the printer.Wait at least 60...
View ArticleRe: C7280 All-in-One Series printer
Welcome to HP support community. Clear the jam from the back of the printerPress the Power button () to turn off the product.Disconnect the power cord from the back of the product.Remove the two-sided...
View ArticlePrinter not recognizing paper
Hello,I have a printer, paper ran out yesterday I have replaced it today and the printer wont recognise the paper. The paper is different to what was in yesterday, but I put the paper I printed off...
View ArticleRe: HP OfficeJet 6950 not scanning
, Welcome to the HP Support Community! HP Easy Scan is not yet compatible with macOS 10.15 Catalina. I suggest using HP Smart app or Apple Image capture to scan from your MAC. Kindly refer to this...
View ArticleRe: Printer prints test pages in color, but all other are in Grey scale
, Welcome to the HP Support Community! This is a printer driver compatibility issue with Win 10 PC. Let us try these steps to resolve this issue: Install the printer driver compatible with Win 7 on...
View ArticleHP Officejet Pro 6978 is printing streaked color photos
Color printing is horizontally streaked. Have done all steps in suggested fixes. Cleaned, aligned multiple times, replaced all cartridges. Diagnostic page printouts all show no problems but...
View ArticleRe: Can't get printer to work with blinking error code
Hello @Praveen196, I have the same problem. My printer is the HP OfficeJet 4650. What to do ?
View ArticleRe: Problem with NEW Black Cartridge Envy 4527
I suggest you check my private message for steps on performing a full reset, the instructions are designed for your specific printer and if anyone with a different model would try the steps, it may...
View ArticleRe: Why my copies completely black?
Remove the ink cartridges, and reset the printerRemove the ink cartridges from the printer.With the printer turned on, disconnect the power cord from the printer.Unplug the power cord from the power...
View ArticleRe: Officejet Pro 6830 printing wrong color
Welcome to HP support community. Make sure the ink cartridges are properly vented and seated correctlyPress the Power button to turn on the printer, if it is not already on.Place your fingers into the...
View ArticleRe: 3830 Won't print in colour
This might require remote access of the computer to fix the issue.I request you to talk to HP support.They might have multiple options to help you with this.Click on this link -...
View ArticleRe: 2 sided printing on HP8710 with imac
, Welcome to the HP Support Community! Which application are you trying to print from?Have you tried printing different types of documents like PDF, Word or Webpages and check if the issue persists?...
View ArticleRe: Driver unavailable
, Welcome to the HP Support Community! Run HP Print and Scan Doctor to diagnose and fix any driver issueClick here to download the file. Once downloaded, make sure to run the file to start the...
View ArticlePrinting issues hpsmart
HeyI am not sure if this is the right place to post 🙈.I have a design which is being printed onto labels/stickers. I was supplied a label / template from the place I bought the labels but when I'm...
View ArticleRe: HP Photosmart 6520 not responding to multiple laptops
, Welcome to the HP Support Community! This seems like a communication issue between the devices. Let us try these steps to resolve this issue: Restart the network devicesTurn off the Router, Printer,...
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