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Hi, I have an HP Envy Photo 7155.

Hi, I have an HP Envy Photo 7155. I am getting blue screen 00829C98. I tried unplugging for 60 seconds and draining the power buy holding the power button down for 30 seconds . (TWICE) No luck. No...

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Re: Cartridge stuck on right side

Hi @Shasha33  Welcome to the HP Support Community! Thanks for posting your query! We're here to help you get back up and running. If your HP printer cartridges are stuck on the right side and won’t...

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Re: how to reconnect my color laserjet M255dw printer

Hi @RichS3  Welcome to the HP Support Community! Thanks for posting your query! We're here to help you get back up and running. If your HP Color LaserJet M255dw printer is disconnected, here’s how to...

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I am getting blue screen error code D80774EC while printing a document. How...

I am getting blue screen error code D80774EC while printing a document. How do i fix it?I am getting blue screen error code D80774EC while printing a document. How do i fix it?

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Re: HP 6978 OfficeJet Pro will not print color on test page after installing...

@Technbuff42, Welcome to HP Support Community, Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue Confirm Cartridges Are Genuine and Recognized:Go to...

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firmware 2019 officejet 8710

recherche firmware 2018 officejet 8710 merci 

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Re: Officejet 3830 printer wont turn on but the green light is on the back

@GS877  We sincerely thank you for your patience and co-operation during this troubleshooting process. I'm sending you a private message to guide you on the next steps. To access it, click the private...

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Constantly going offline in-between every print

I have the 9730e printer. Every time I go to print, it is offline, but still connected to Wi-fi. I did not have this problem with the last printer, but I have had this problem with 9730e ever since...

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Replace Carts with New, Unused Carts

Brand new 9120e Series printer.   Unboxed it and put in carts and got error message to Replace Carts with New, Unused Carrts.   So I updated firmware, reset the printer, hard reset, and bought new...

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Re: Printer not working I flashing

@Ciara321, Welcome to the HP Support Community! We're stoked to have you on board!  To help us get started on resolving your issue, could you please share your HP unit's product number with us?  Need...

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Re: HP 4650 printer won't turn on

@JohnP16  A huge thank you for marking this post as the 'Accepted Solution'! We're thrilled that we could help resolve your issue.  If you have any more questions or need further assistance, please...

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Envy Photo 7855 printer frozen on HP logo

I was trying to print and printer wasn't responding. I deleted the printer and cannot add it again. The printer touchscreen is frozen on HP logo. No other icons appear. It is a wireless connection but...

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printer not printing

My printer is printing blank pages there looks like there's a print but no color or black ink showing

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there is a problem with the printhead officejet 8010

Printhead problem, event code 62.80.20

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Como cambiar la red SSID para hacer una conexion inalambrica en una impresora...

Como cambiar la red SSID para hacer una conexion inalambrica en una impresora HP Laser Jet P1102w

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Re: printer failure code 0x6100004a

took all the steps above a few times and still getting "paper jam" (nothing in the printer) and the failure code.please help 

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Printer is printing random pages

Printer continues to print randomly the same thing, some type of basic configuration coding page with a bunch of random characters, including smiley faces, diamonds, greater than and less than signs,...

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Re: Smart Tank 5105 Apple AirPrint does not work

It’s just garbage ‘help’ responses which have no basis in reality and don’t address the issue raised. I guess it is AI generated as it’s only one step up from ‘have you switched it off and on again?’My...

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Printer error

How do I uninstall cartridge protection 

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Re: A Paper Tray is Open. Close the Tray to continue

@JLC1234, I see you were interacting with @VikramTheGreat however, he's away for now and I'd love to help you out Thanks for reaching out! I suggest you reach out to the nearest HP Authorised service...

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