Re: Open tray
Hi @VeroniqueB, Welcome to the HP Support Community I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue. To assist...
View ArticleRe: Event Code: 71.02.4A
Hi @Joe8885, Welcome to The HP Support Community. Thank you for posting your query, I will be glad to help you. I understand you are getting the event code 71.02.4A on your HP OfficeJet Pro 8028...
View ArticleGhost scanning Office Jet Pro 9025
My office jet pro 9025 keeps scanning (I hear it scan the glass) even tho not prompted to do so and nothing on glass. Then screen on printer gives “scan successfully sent” message each time. This...
View ArticleHP OfficeJet Pro 8025e "Printing Error"
Receive Printing Error every time I try to print from desktop. Have shut down router, computer, printer and restarted with no success. Used Hp Print and Scan Dr. It says everything is fine. Drivers...
View ArticleHP Color LaserJet Pro Multifunction M479fdw. It never goes into sleep mode
I just bought a HP Color LaserJet Pro Multifunction M479fdw. It never goes into sleep mode and the fan runs constantly. I left it on overnight and the fan was still running with the printer never...
View ArticleRe: HP Officejet Pro 7730 (Wide format) prints a black line at the left paper...
Install latest print driver from hp.com, don't use Microsoft drivers.
View ArticleRe: For some reason I can't print using original toner from my LaserJet M140w
Restore the printer to factory defaults and repeat registration with HP Smart.
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Re: won't print whole page of legal size paper
@doug1127 Welcome to the HP English Community -- The printer supports Legal sized paper in standard office paper weights (supported by the printer). Checkpoints... Perhaps tell us which app or...
View ArticleRe: Printer not responding to print command
Hi @Luis934, Welcome to HP Support Community. Thank you for posting your query, I will be glad to help you. When an HP printer is not responding to print commands, even though it can copy and scan, the...
View ArticleRe: Printer not responding to print command
Test ConnectivityIf using Wi-Fi, ensure the printer and computer are on the same network.Run the HP Print and Scan Doctor (Windows) or HP Smart app to detect and fix connectivity issues.Run a Test...
View ArticleerrorON STARTUP with PAPER BLOCK ERROR 06100004A
ON STARTUP i GET THE FOLLWING ERROR CODE 0X6100004A
View ArticleRe: 6978 Printhead stuck in right position, part found loose in printer,...
Hi @ishoottrap1, Welcome to HP Support Community. Thank you for posting your query, I will be glad to help you. It sounds like you’ve found a loose part that might be crucial to the mechanism of the...
View ArticleRe: HP Envy 7100 no longer printing double sided
Hi @sprinci, Welcome to HP Support Community. Thank you for posting your query, I will be glad to help you. If your HP Envy 7100 has stopped printing double-sided, despite selecting the option, here...
View ArticleRe: HP Envy 7100 no longer printing double sided
Test Duplex Printing from Different AppsTry printing double-sided from different apps (e.g., Word, Safari, etc.) to rule out an issue with a specific application.Printer Firmware UpdateEnsure your...
View ArticlePrint job failed for “wrong or unsupported file format”
When trying to print a job from my HP laptop to my HP printer, the job is failing saying “wrong or unsupported file format”, I changed the file format and got the same message. I tried printing it from...
View ArticleRe: Error Code 0X024A493F
Hi @Becky1735, Welcome to HP Support Community. Thank you for posting your query, I will be glad to help you. The error code 0X024A493F and the subsequent power issue with your HP OfficeJet 8015e...
View ArticleRe: HP 4620 Stopped printing black ink after cleaning printhead
Hi @ReubenLA, Welcome to HP Support Community. Thank you for posting your query, I will be glad to help you. It sounds like there may be a clog or a blockage in the black ink nozzle or printhead,...
View ArticleRe: 6978 Printhead stuck in right position, part found loose in printer,...
That's your answer? Look around and see if you can figure it out? Gee, why didn't I think of that? As for "If you're uncertain, it may help to refer to the service manual for the printer or look for...
View ArticleRe: Hp smart tank 7602 cyan not printing. I followed steps to clean print...
Hi @Happy-Days-1_, Welcome to HP Support Community. Thank you for posting your query, I will be glad to help you. If your HP Smart Tank 7602 is still not printing cyan after cleaning the printhead and...
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