HP Instant Ink charged us for ink we bought from HP
We have an HP ENVY 6455e printer. Until recently, it was still on its first ink cartridges that came with the printer. When we enrolled in Instant Ink, HP started charging us for ink used in these...
View ArticlePrinter Connection Difficulties
I am using an HP 9020 printer-scanner connecting wirelessly to my iMac. I have installed HP Smart. I am encountering difficulty printing from the computer. When using MS Word, the print job...
View ArticleWhy does my laptop say printer is connected but needs configuration?
I am trying to print. I haven't had issues before printing from this printer with my laptop. Now I am getting the error the printer is connected but needs to be configured.
View ArticleOlder generation cartridge error
I have an HP Office Jet Pro 6968. I used one black ink cartridge from a two pack and it worked fine. It ran out and I put in the second one and got this error, "The indicated cartridge is an older...
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Re: remove and reinstall the indicated ink cartridge
Hi @fcw2, Thank you for sharing the above information.Please install the previous country ink cartridges and perform the steps given below. If your computer is connected to the printer with a USB or...
View Articletrying to print 5x7 on MFP M476 dw
I'm trying to print on a 5x7 envelope from a Mac computer. I have tried changing the print size to custom on the printer itself, as 5x7" is not available. Within the Mac printing menu, I have made a...
View Articlenot print or print part of it
hp envy photo 7155 will not print or only print part of it.
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Print ribbon jam problem
HP office jet 451 Inkjet printer .Always after each print order the print head returns to its place and the print service workshop does not enter its place and a message appears that the print ribbon...
View ArticleRe: PRINTER ERROR PHOTOSMART 7525
I can’t find any additional information-just “Take care and have a nice day.” Am I not looking at the right place?
View ArticleRe: HP805 cartridge showing incompatible for HP Deskjet 2710e
Hello IrwinTried adding the region code provided by you, but its not working. Also, it is not able to identify the existing region. Its also displaying that region cannot be set. Sent the screenshot in...
View Articlepaper tray is full of paper but shows as being out of paper
I have paper in both tray 1 and tray 2. Both my computer print monitor and the screen on the printer say that tray 2 is out of paper.Am I missing some step
View ArticleRe: paper tray is full of paper but shows as being out of paper
First off, has this ever worked? If not, then it is possible that the tray or a sensor were damaged in shipping. Make sure that the tray can lift properly as a failure to lift will trigger an out of...
View ArticleHp6001 scanner wand blinking
Finally set up my 6001 printer. I set it up as per instructions, calibrated it, and updated it. Now I have white power light and blue wifi light on solid. Plus I can see a white flashing light under...
View Articlefailed to reconnet
Trying to reconnect HP ENVY 6020e printer back on to the wifi. On my Hp Smart app it says that its connected but when I try and finish the setup it doesnt work. I have tried to hold the power button...
View ArticleHP 4650 office jet printer prints words typed in red in a document in yellow...
OfficeJet 4650 Printer prints words type in red in an unreadable yellow in printed document.
View ArticleI keep getting error code 0x80500075
It won't print pictures even with ink and I occasionally get error code 0x80500075 fm_keywords_mo
View ArticleRe: Officejet pro 7740 stuck in print queue
Hi @Brunnerfab, Welcome to the HP Support Community. I'd be glad to help you! I understand how frustrating it can be when your printer suddenly stops responding and gets stuck in an endless loop....
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