The touch screen control panel is bright white with a question mark at the top left. I can still send things to print through wireless connection but I cannot use any other features i.e. scan, fax, copy. I followed the hard reset directions which changed nothing. I tried reinstalling the software but I can only get so far without use of the control panel. My computer tells me there is a problem with the printer but says to check the screen for error codes - the screen is of course blank...
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