Hi, lions99.
I replaced the color cartridge.
Good news. My printer output what I assume is a test page. And now when I open the lid, the printer carriage arrow points to the smiley face.
Bad news. Documents still flash in and out of the print queue without printing. Holding down the power button, pressing the Resume button 4 times, and releasing the power button turns off the printer instead of printing a test page.
Under Printer Properties/Ports, I have 2 ports labelled USB001. One is described as Virtural printer port for USB, the other as Local Port. I'm thinking this is the problem.
Do I need to delete one of these ports, and if so, which one? Or, is there some other setting in Windows I should check?