Hi,
I have an HP 6940 printer on Windows XP, SP3 installed with ethernet connection using the latest software from HP's website. The following programs fail to shut down properly when I shut down my computer. Sometimes it's all 3 programs, but most of the time it's only 1 or 2 won't shut down.
hpqste08.exe
hpqtra08.exe
hpzinw12.exe
I've had this problem ever since I set the printer up as a network install. It was OK when I printed via USB.
I recently reinstalled my OS and all programs on a new HDD and still have the same problem. I've read other posts on this site and others and I don't see that there are any solutions provided by HP.
Does anybody know of a way to fix this recurring problem?
Thanks,
Pete