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Re: Printer jam when printing duplex

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Yes this is not the first time I have heard of this being a software issue actually.  It seems to be something to do with Office 2013 because I would be pretty confident to assume you did not have this problem with Microsoft Office 2010.  Here is a link where I have resolved this before.

 

"Microsoft Office 2013 - Prints Once After Reboot"

 

In the link above, it gives instructions on where to go in these different Windows 7 and Windows 8 PCs  to disable Printer Status Notification. 

 

Let me know if you have any problems finding this or if this does not work for you.  I really hope this helps!


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