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Re: officejet pro 8600 printing black vertical lines when copying

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Hi:  I just received an Officejet Pro 8600 Plus for office use.  I installed for use with my iMac - printing is working fine, but when I scan or copy it prints an entire page of vertical lines.  Hundreds of them.  You can't make the copy out at all.  

 

I have tried many of the steps in this thread - unplugging for 5 minutes, unplugging from a surge protector.  Nothing has worked.

 

Thanks for your help.


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