Hello,
Newly installed computer running Win 8/64 bit and Office 2013. Have Deskjet 3000 USB connected printer. Latest driver from HP and all latest MSFT Updates installed.
Researched this problem and most seem to be reoslved by changing the print quality settings, I have tried all of them from draft to photo and same result.
When I print from Excel, I see my sheet in print preview so print area is correct. I click print and if I quickly change to pinter status I see document count go from zero to 1 and then back to zero so nothing is within windows spooler. I have also changed printer to not spool at all.
I have no problems printing form other Office apps Word and PPT, nor from Adobe Reader or my browsers. Just in Excel.
Not sure where to go from here? I have run the HP diagnostic tools and they work fine and can get test pages printed from them as well as from Windows itself. No error messages at all when the problem happens, the print file just seems to disappear. I can print to a file from Excel and then print that file if its PDF no problem.
Very mysterious !
Thanks