Re: printed text cut off on bottom or left side of documents

Hey annushka,

What is the operating system of the computer you have this printer connected to?

Do you have the printer connected wirelessly?

Have you tried a full network power cycle to see if the issue is a connection problem?

Follow these steps to reset your HP printer, your wireless router, and your computer.

1. Press the Power button on the HP printer to turn it off.
2. Disconnect the power cord from the rear of the HP printer.
3. Disconnect the power cord from the wireless router.
4. Turn off the computer.
5. Wait 30 seconds.
6. Reconnect the power cord to the wireless router.
7. Wait 30 seconds, or until the router is fully on and ready.
8. Turn the computer back on.
9. Wait for the computer to reload.
10. Reconnect the power cord to the rear of the HP printer.
11. Turn the printer back on.

Does the same issue occur if you make a copy using the printer's control panel or print out a Printer Status Report/Self-Test Page using the front panel of the printer?

Jason